Accessing Service Advisor Procedures - Sun Microsystems J4200 System Overview Manual

Power Supply/Fan
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SIMs
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Chassis
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Accessing Service Advisor Procedures

To launch Service Advisor and access hardware replacement procedures:
1. Log on to the Sun Java Web Console on the management software host.
For example, https://management_host_address:6789
2. In the Storage section of the Sun Java Web Console page, select Sun StorageTek
Common Array Manager.
The navigation pane and the Storage System Summary page appear.
3. Select an array under Storage Systems.
4. At the top right of the Storage System Summary page, click Service Advisor.
The Service Advisor application is displayed in a separate window.
5. In the left pane, select the type of hardware replacement procedure you want to
perform:
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Note – Service-only procedures are password protected for access by Sun service
personnel only. Contact a Sun service representative for further information and
assistance with service only procedures.
6. To view a procedure, in the right pane either select it or expand its category, and
select the hardware component that corresponds to the procedure.
84 Sun Storage J4200/J4400 Array System Overview • June 2009
CRU/FRU Removal/Replacement Procedures
X-Options
Array Troubleshooting Procedures
Service Only