Service Call - Toshiba e-Studio3511 Service Handbook

2.1.2 Service call

Error code Classification
C010 Drive system
C020 related service call
C030
C040 Paper feeding
system related
service call
C130
C140
C150
C160
C180
C1A0
C1B0
C260 Scanning system
related service call
C270
C280
C360 Copy process
related service call
e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
Main motor abnormality: The main motor is not rotating normally.
Developer motor abnormality: The developer motor is not
rotating normally.
Transport motor abnormality: The transport motor is not rotating
normally.
PFP motor abnormality: The PFP motor is not rotating normally.
(the case that paper can be fed from any drawer except the
PFP)
Upper drawer tray abnormality: The upper drawer tray motor is
not rotating or the upper drawer tray is not moving normally.
(the case that paper can be fed from any drawer except the
upper drawer)
Lower drawer tray abnormality: The lower drawer tray motor is
not rotating or the lower drawer tray is not moving normally. (the
case that paper can be fed from any drawer except the lower
drawer)
PFP upper drawer tray abnormality: The PFP upper drawer tray
motor is not rotating or the PFP upper drawer tray is not moving
normally. (the case that paper can be fed from any drawer
except the PFP upper drawer)
PFP lower drawer tray abnormality: The PFP lower drawer tray
motor is not rotating or the PFP lower drawer tray is not moving
normally. (the case that paper can be fed from any drawer
except the PFP lower drawer)
LCF tray motor abnormality: The LCF tray motor is not rotating
or the LCF tray is not moving normally. (the case that paper can
be fed from any drawer except the LCF)
LCF end fence motor abnormality: The LCF end fence motor is
not rotating or the LCF end fence is not moving normally. (the
case that paper can be fed from any drawer except the LCF)
LCF transport motor abnormality: The LCF transport motor is
not rotating normally. (the case that paper can be fed from any
drawer except the LCF)
Peak detection error: Lighting of the exposure lamp (white refer-
ence) is not detected when power is turned ON.
Carriage home position sensor not turning OFF within a specified
period of time: The carriage does not shift from its home position
in a specified time.
Carriage home position sensor not turning ON within a specified
period of time: The carriage does not reach to its home position
in a specified period of time.
Charger cleaner motor abnormality: Charger cleaner motor is
not rotating or wire cleaner is not moving normally.
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Contents
November 2003 © TOSHIBA TEC
Trouble-
shooting
Ch. 5.1.8
Ch. 5.1.8
Ch. 5.1.8
Ch. 5.1.9
Ch. 5.1.9
Ch. 5.1.9
Ch. 5.1.9
Ch. 5.1.9
Ch. 5.1.9
Ch. 5.1.9
Ch. 5.1.9
Ch. 5.1.10
Ch. 5.1.10
Ch. 5.1.10
Ch. 5.1.18