Toshiba e-Studio3511 Service Handbook page 30

Error code Classification
CEC0 Copy process
related service call
CEE0
CEE1
CEF0
CF20 Toner density
control related
CF30 service call
CF40
CF50
F070 Communication
related service call
F090 Circuit related
F091 service call
F092
F100 Other service call
F101
F102
F103
F104
F105
F106
F107
F108
F110 Communication
F111 related service call
F120 Other service call
F350 Circuit related
service call
e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
2nd transfer roller position detection abnormality: The 2nd
transfer roller does not contact/release normally.
Transfer belt position detection abnormality (normal speed):
The home position of the transfer belt cannot be detected.
Transfer belt position detection abnormality (when decelerating):
Reference position of the transfer belt cannot be detected.
Revolver motor abnormality: Revolver motor is not rotating or
revolver is not moving normally.
Toner density detection voltage abnormality: The output value of
the color auto-toner sensor in printing is out of a specified range.
Reference plate detection voltage abnormality: The output
value of the color auto-toner sensor against the reference plate
is out of a specified range at the light amount correction during
an auto-toner adjustment or when a print job has finished.
Light amount correction voltage abnormality: The light amount
correction is not finished normally during an auto-toner adjust-
ment or when a print job has finished, or the output value of the
sensor is out of a specified range when the light amount
correction has finished.
Color auto-toner sensor abnormality: The connection of the
color auto-toner sensor cannot be detected at the initialization,
or the output value of color auto-toner sensor when the revolver
starts rotating for initialization is out of a specified range.
Communication error between System-CPU and Engine-CPU
SRAM abnormality on the SYS board
NVRAM abnormality on the SYS board
SRAM and NVRAM abnormality on the SYS board
HDD format error: HDD cannot be initialized normally.
HDD unmounted: Connection of HDD cannot be detected.
HDD start error: HDD cannot become 'Ready' state.
HDD transfer time-out: Reading/writing cannot be performed in
the specified period of time.
HDD data error: Abnormality is detected in the data of HDD.
HDD other error
Point and Print partition damage
/SHR partition damage
/SHA partition damage
Communication error between System-CPU and Scanner-CPU
Scanner response abnormality
Database abnormality: Database is not operating normally.
SLG board abnormality
2 - 10
Contents
November 2003 © TOSHIBA TEC
Trouble-
shooting
Ch. 5.1.18
Ch. 5.1.18
Ch. 5.1.18
Ch. 5.1.18
Ch. 5.1.19
Ch. 5.1.19
Ch. 5.1.19
Ch. 5.1.19
Ch. 5.1.12
Ch. 5.1.14
Ch. 5.1.14
Ch. 5.1.14
Ch. 5.1.20
Ch. 5.1.20
Ch. 5.1.20
Ch. 5.1.20
Ch. 5.1.20
Ch. 5.1.20
Ch. 5.1.20
Ch. 5.1.20
Ch. 5.1.20
Ch. 5.1.12
Ch. 5.1.12
Ch. 5.1.20
Ch. 5.1.14