Internet Communication Setup - Electronics Line iconnect Installation Manual

2.4.

Internet Communication Setup

After you have powered up the system, the GPRS or LAN startup sequence (depending on your Control System
configuration) is initiated. During this sequence, the GPRS or Ethernet module receives the parameters programmed in
the Control System's Internet Options – p. 67, 11 Internet Options. After the startup sequence is complete, the GPRS or
LAN attempts to connect to the ELAS GPRS/LAN Proxy.
If the Control System is having difficulty connecting to ELAS, a trouble message is displayed. The following table
summarizes the trouble messages for this case.
Table 2-1: ELAS Connection Trouble Message
LCD display
SIM CARD TROUBLE
MEDIA LOSS
LAN MODULE
MEDIA LOSS GSM
MEDIA LOSS GPRS
MODULE
DEVICE TROUBLE
LAN MODULE
DEVICE TROUBLE GSM
DHCP ERROR
XML FAIL
In this case, check that the Control System's Internet Options are correctly programmed. If you still experience
problems, the IP Protocol and GPRS settings must be checked.
To check the IP Protocol and GPRS/LAN settings:
1. For GPRS settings, open the system housing and make sure a SIM Card with GPRS support is on the GPRS
module.
2. Close the Housing and enter your Installer code.
3. Enter [95112] (Programming, Communications, Accounts, Account 1, Protocol). If the setting is correct, you will
see IP Protocol.
4. Exit this menu and Enter [95113] (Programming, Communications, Accounts, Account 1, Interface). If the setting
is correct, you will see GPRS or LAN, respectively.
When using a SIM card with a PIN code, the installer has to make sure that the PIN code
programmed in the Control System is the same as the SIM card's PIN code – see p. 62, 10.7.2
PIN Code.
12
Trouble condition
SIM card not recognized or incorrectly
programmed
LAN down
Cellular network down
Wrong GPRS settings (APN, Password
etc.) or loss of GPRS service
Faulty Ethernet module
Faulty GSM/GPRS module
IP parameters cannot be set because of
missing DHCP services
Control panel fails to communicate
with the XML Proxy
Restored by
Insertion of recognized SIM card
or correct programming.
LAN restore
Cellular network restore
Correct GPRS settings or restored
GPRS service
Replacement of faulty module
Replacement of faulty module
Change IP LAN settings or
restored DHCP service
Successful communication with
XML Proxy
iConnect
2 System Installation
Installation Manual