Panasonic S-ICX Technical Manual page 252

Chapter 7. SLT Features
Call Hold
Description
The system provides the following types of Call Hold:
• System Hold
• Floating Hold (Retrieve Only)
• Exclusive Hold
• Broker's Hold
• Call Park (Station)
System Hold
You can place either an outside or intercom call on System Hold. You can retrieve a call placed on
System Hold from any extension that has a line appearance for the held call.
Operation
To place a call on System Hold:
1. While on a call, hookflash.
To retrieve a call placed on System Hold:
1. If onhook, go offhook.
2. Hookflash.
To retrieve a held call on a specific exchange line:
1. Lift the handset.
2. Enter the Specified Exchange Line Answer code (default =
*0).
3. Enter the exchange line number.
Floating Hold (Retrieve Only)
Floating Hold allows calls to be placed in a hold orbit (position) for retrieval elsewhere in the system.
Floating Hold is most commonly used by the attendant group when they are unable to locate the
desired party. If the desired party does not answer his/her phone, the attendant places the caller on
Floating Hold and asks over the paging system that the desired party dial *9XXX to retrieve the held
call.
7-12
Action
Action
Action
ICX (International) issued December 1999
Section 700 - Operation
Result
Intercom dial tone
Result
Intercom dial tone
Retrieve call
Result
Intercom dial tone
ICX-40-700