Table of Contents
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Model shown is KX-TGC380.
Before initial use, see "Getting Started"
on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please visit our Support page:
www.panasonic.ca/english/support
TGC38x(en)_1204_ver011.pdf
1
Operating Instructions
Digital Cordless Phone
Model No.
KX-TGC380C
KX-TGC382C
KX-TGC383C
KX-TGC384C
2015/12/04
16:50:47
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Table of Contents
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Summary of Contents for Panasonic KX-TGC380C
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Page 1: Operating Instructions
Model shown is KX-TGC380. Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. For assistance, please visit our Support page: www.panasonic.ca/english/support... -
Page 2: Table Of Contents
Table of Contents Introduction Index Model composition ........3 Index............30 Accessory information ........3 Important Information For your safety ..........5 Important safety instructions ......6 For best performance ........6 Other information .........7 Specifications ..........7 Getting Started Setting up .............8 Controls ............9 Display icons ..........10 Language settings ........10 Date and time ..........10 Other settings ..........10... -
Page 3: Introduction
Accessory item/ Part number KX-TGC380 KX-TGC382 KX-TGC383 KX-TGC384 AC adaptor/PNLV226 Telephone line cord Rechargeable batteries Handset cover Charger – See page 4 for replacement battery information. The handset cover comes attached to the handset. For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:47... -
Page 4: Expanding Your Phone System
Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number/Specifications Rechargeable HHR-4DPA batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Expanding your phone system Handset (optional): KX-TGDA20C You can expand your phone system by registering optional handsets (6 max.) to a single base... -
Page 5: Important Information
R The AC adaptor is used as the main waves emitted from this product may cause disconnect device. Ensure that the AC such devices to malfunction resulting in an outlet is installed near the product and is accident. easily accessible. For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:47... -
Page 6: Important Safety Instructions
R Operating the product near electrical Please call 1-800-8-BATTERY appliances may cause interference. Move (1-800-822-8837) for information on how to away from the electrical appliances. recycle this battery. For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:47... -
Page 7: Other Information
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % have reduced noise and interference when relative air humidity (dry) used with T-Coil equipped hearing aids and cochlear implants. Compatible with Hearing Aid T-Coil TIA-1083 For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:47... -
Page 8: Getting Started Setting Up
Battery level High Medium Needs charging. Empty Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 10 hours max. Not in use (standby) 6 days max. If eco mode is on. For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:47... -
Page 9: Controls
– MFN : View the phonebook entry. – MEN REDIAL: View the redial list. – MCN CID (Caller ID): View the caller list. Base unit Charge contacts N (LOCATOR) Speaker For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:47... -
Page 10: Display Icons
MbN: Select the desired setting. a MSAVEN a MOFFN Clarity booster is on automatically. Line in Someone is using the line. Language settings Display language MMENUN#110 MbN: Select the desired setting. a MSAVEN a MOFFN For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:47... -
Page 11: Making/Answering Calls
(page 17). handset that is in use after you hear the call Temporary handset ringer off: Press M waiting tone. Press MCALL WAITN to answer the 2nd call. For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:47... -
Page 12: Intercom
R To put the outside call on hold: MMENUN a MbN: “Hold” a MSELECTN To resume the conference: MMENUN a MbN: “Conf.” a MSELECTN R To cancel the conference: MMENUN a MbN: “Stop conference” a MSELECTN For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:47... -
Page 13: Phonebook
Finding and calling from a To store the name, continue from step 3, phonebook entry “Editing entries”, page 14. or MFN Storing caller information to the MbN: Select the desired entry. phonebook MCN CID For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:47... -
Page 14: Speed Dial
MMENUN in step 1 to change the dialing mode temporarily to tone. When adding entries to the phonebook, we recommend adding * (TONE) to the beginning of phone numbers you wish to chain dial (page 13). For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:47... -
Page 15: Making A Call
Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Erase” a MSELECTN MbN: “Yes” a MSELECTN a MOFFN Making a call Press and hold the desired speed dial key (1 to 9). a M For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:47... -
Page 16: Programming
“Set date & time” Sub-menu 1 Sub-menu 2 Settings <Default> Code Page Date and time – – #101 Alarm – <Off> #720 Once Daily – <Caller ID auto> #226 – Time adjustment Manual For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:47... - Page 17 – #261 Voice mail Store VM access# – #331 VM tone detect <On> #332 – Level 1–4 <2> #145 – LCD contrast – <On> #165 – Key tone – #200 Auto talk <Off> For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:47...
- Page 18 Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set the line mode to “A” if telephone line condition is not good. For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04...
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Page 19: Alarm
MbN: “Save CID” a MSELECTN Follow the directions on the display to MbN: “Call block” a MSELECTN complete the operation. MbN: “Yes” a MSELECTN Edit the phone number if necessary (24 digits max.). For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:48... -
Page 20: Other Programming
MSAVEN a MOFFN are displayed. To erase a number: MbN: Select the handset you want to MERASEN a MbN: “Yes” a MSELECTN cancel. a MSELECTN a MOFFN MbN: “Yes” a MSELECTN a MOFFN For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:48... -
Page 21: Caller Id Service
To turn Call Waiting Deluxe on/off Return Returns to the waiting To use Call Waiting Deluxe, you must turn this caller while keeping the feature on. The default setting is “Off”. current call on hold. For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:48... -
Page 22: Caller List
To call back, press M Editing a caller’s phone number MCN CID MbN: Select the desired entry. MMENUN a MbN: “Edit” a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format. For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:48... -
Page 23: Useful Information
If you hear a series of dial tones followed by a continuous dial tone after you press M N, you have new voicemail messages. For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:48... -
Page 24: Error Messages
R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset has not been registered to the base unit. Register the handset (page 20). For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:48... -
Page 25: Battery Recharge
R The ringer volume is turned off. Adjust the ringer volume (page 11, 17). R Night mode is turned on. Turn it off (page 19). I cannot make a call. R The dialing mode may be set incorrectly. Change the setting (page 10). For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:48... -
Page 26: Liquid Damage
Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service centre. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:48... -
Page 27: Wall Mounting (Charger Only)
R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Drive the screws ( ) (not supplied) into the wall. 27.2 mm (1 inches) For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:48... -
Page 28: Industry Canada Notices And Other Information
Privacy of communications may not be ensured when using this telephone. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the For assistance, visit www.panasonic.ca/english/support TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:48... -
Page 29: Warranty
The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty... - Page 30 Index Rotary/pulse service: 12 Speed dial: 14 Index SP-PHONE (Speakerphone): 11 Temporary tone dialing: 12 Additional handset: 4 Time adjustment: 17 Alarm: 19 Transferring calls: 12 Answering calls: 11 Troubleshooting: 24 Auto talk: 11, 17 VM (Voicemail): 23 Battery: 8 Voicemail: 23 Booster (Clarity booster): 10 Volume...
- Page 31 Notes TGC38x(en)_1204_ver011.pdf 2015/12/04 16:50:48...
- Page 32 Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic Corporation 2015 Printed in Malaysia *PNQX7791YA* *PNQX7791YA* PNQX7791YA TT1215MU1027 TGC38xC(en)_0120_ver101.pdf 32...
Need help?
Do you have a question about the KX-TGC380C and is the answer not in the manual?
Questions and answers
How to change nicks number of rings before answering machine starts recording message. It is now at 8 want it to go to 4
Marie Scott
How do I set up a three way conference call?
To set up a three-way conference call on the Panasonic KX-TGC380C:
1. During an outside call, press INTERCOM.
2. Select the desired unit and press SELECT.
3. Wait for the other party to answer.
4. To start the conference, press MENU, select “Conf.”, then press SELECT.
To leave the conference, press OFF. To cancel the conference, press MENU, select “Stop conference”, then press SELECT.
This answer is automatically generated
Prendre un appel pendant que je suis déjà au téléphone
To answer a call on the Panasonic KX-TGC380C while already on another call:
1. You will hear a call waiting tone.
2. Press MCALL WAITN to answer the second call.
3. To switch between calls, press MCALL WAITN again.
This answer is automatically generated
Phone doesn’t ring
The Panasonic KX-TGC380C phone might not ring because the ringer volume is turned off or Night mode is turned on. Adjust the ringer volume and turn off Night mode to resolve the issue.
This answer is automatically generated
Phone doesn't connect after dialing out, just dial tone
The Panasonic KX-TGC380C phone may not connect after dialing out and only produce a dial tone due to the following reasons:
1. Telephone Line Connection: The base unit’s telephone line cord may not be properly connected. Check and secure the connections.
2. Dialing Mode: The phone may be set to the wrong dialing mode (pulse or tone) for your telephone service. Adjust the settings if necessary.
3. Service Provider Issue: There may be an issue with your phone service or line. Test the line with another phone or contact your service provider.
4. Interference or Signal Issues: If using DSL/ADSL service, a filter may be needed to prevent interference with the phone signal.
Check these factors and make necessary adjustments to resolve the issue.
This answer is automatically generated
Don’t know how to set up voice mail
To set up voicemail on the Panasonic KX-TGC380C:
1. Store the Voicemail Access Number
- Press MMENUN and enter #330.
- Enter your voicemail access number.
- Press MSAVEN to save.
- Press MOFFN to exit.
2. Listening to Voicemail Messages
- Press MMENUN and enter #331.
- The speakerphone turns on.
- Follow the pre-recorded instructions.
- Press MOFFN when finished.
3. Turning VM Tone Detection On/Off
- Press MMENUN and enter #332.
- Select the desired setting.
- Press MSAVEN, then MOFFN to exit.
If the handset still indicates new messages after checking, press and hold # until the handset beeps to reset the indicator.
This answer is automatically generated
My Panasonic does not keep its time. Time change by itself after some moment. model KX-TGCA38C
The Panasonic KX-TGC380C can automatically adjust the date and time each time caller information, including date and time, is received. This feature is called "Caller ID auto." It requires Caller ID service and must be enabled in the settings. If this feature is turned off, the date and time must be set manually.
This answer is automatically generated
How do I access voice mail
To access voicemail on the Panasonic KX-TGC380C:
1. Press MMENUN.
2. Enter #330.
3. The speakerphone will turn on.
4. Follow the pre-recorded instructions.
5. When finished, press MOFFN.
Alternatively, you can use the MVMN soft key if displayed. If the handset still shows new messages after listening, press and hold # until the handset beeps to reset the notification.
This answer is automatically generated
my phone has no dial tone & not ringing
The Panasonic KX-TGC380C phone may have no dial tone and not be ringing due to the following reasons:
1. The base unit’s AC adaptor or telephone line cord is not connected. Check and ensure all connections are secure.
2. The handset may not be registered to the base unit. If necessary, register the handset (refer to page 20 of the manual).
3. The unit may need to be reset. Unplug the base unit’s AC adaptor, wait a few seconds, and reconnect it.
4. The batteries may not be installed correctly or fully charged. Verify battery installation and charge them fully.
If the issue persists, check the phone’s settings and ensure it is not in night mode, which could prevent ringing.
This answer is automatically generated
How do I change the number of rings to voicemail