Supervised Transfer; Unsupervised Transfer - Panasonic S-ICX Technical Manual

Section 700 - Operation
Considerations
• Call on exclusive hold cannot be picked up.
Call Transfer
Description
The System allows you to transfer calls to either another extension or to an outside number. The
transferred calls can be either supervised or unsupervised. (You can also use the Camp-on feature to
transfer a call to a busy extension.)

Supervised Transfer

When completing a supervised transfer, the transferring party remains on the line until the third party
answers, then he/she announces the call.
Operation
To supervise the transfer of a call to another extension:
1. While on a call, press the HOLD key.
2. Dial the extension number to which the call is to be trans-
ferred.
3. When the call is answered, inform the third party of the
transfer.
4. Complete the transfer by replacing the handset or pressing
the ON/OFF key.
To supervise the transfer of a call to an outside number:
1. While on a call, press the HOLD key.
2. Seize an exchange line and dial the number to which the call
is to be transferred.
3. When the call is answered, inform the third party of the
transfer.
4. Complete the transfer by replacing the handset or pressing
the ON/OFF key.

Unsupervised Transfer

When completing an unsupervised transfer the transferring party hangs up before the third party
answers.
ICX-40-700
Action
Action
ICX (International) issued December 1999
Chapter 6. DSLT Features
Result
Intercom dial tone
Result
Intercom dial tone
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