Section 700 - Operation
MCO Group
MCO3
MCO4
MCO5
Trunk (Exchange Line) Queuing
Description
When you try to originate a call by MCO (enter 9
line group are busy, the System can call you when a line becomes free. Simply pick up the handset
and dial the telephone number when the Exchange Line Callback alert tone rings.
Operation
To set Trunk (Exchange Line) Queuing:
1. Lift the handset or press the ON/OFF key.
2. Press the exchange line key or enter an extension line access
code.
3. Enter the Callback Request code (default = 3(UK/HK) or
3#.)
4. Press the ON/OFF key.
5. Wait for the Extension Line Callback alert tone.
To respond to the Extension Line Callback alert tone:
1. Lift the handset or press the ON/OFF key.
Considerations
•
Response to the Extension Line Callback must be within 15 seconds or Trunk (Extension Line)
Queuing will be canceled.
•
The Trunk (Extension Line) Queuing feature may also be used if you hear a busy tone when
trying to make a call using the MCO Trunk (Extension Line) Access feature.
ICX-40-700
Exchange Line Access
Code
82
83
84
Action
Action
ICX (International) issued December 1999
Chapter 5. Key Telephone Features
) and all outside lines in a exchange
(UK/HK) or 0
Intercom dial tone
Busy tone
Wait CBK-TRK
• Outside dial tone
• CO XXX displays (where XXX = line
number
Result
displays
Result
5-87