Callback Request - Panasonic S-ICX Technical Manual

Section 700 - Operation
To use Extension Busy Override:
1. Lift the handset or press the ON/OFF key.
2. Dial the extension number.
3. Enter the Busy Override code (default = 9(UK/HK) or
0(TW)).
Considerations
• You cannot break in on three-party conference calls.
• The default for the Override Alert Tone is off . If the Override Alert Tone is enabled, the tone will
be sent to both parties when a call is overridden.
• Beginning with Version 4.0 and higher, certain extensions can be excluded from busy override
based on Class of Service.

Callback Request

Description
If you dial a busy extension, Callback Request enables the System to call you back when that
extension becomes free. When you answer, the System automatically rings the called party again.
Operation
To set a Callback Request:
1. Lift the handset or press the ON/OFF key.
2. Dial the extension number.
3. Enter the Callback Request code (default = 3(UK/HK) or
3#).
4. Replace the handset after you hear the ringback tone.
ICX-40-700
Action
Action
ICX (International) issued December 1999
Chapter 5. Key Telephone Features
Result
Intercom dial tone
• Dialed extension number displays
• Busy tone
• Alert tone sounds to both extensions
(System programming required)
• Connection to both parties
• OVR1: (name of overriding exten-
sion) and OVR2: (extension name
for current talk path) displays on
both extensions
Result
Intercom dial tone
• Dialed extension number displays
• Busy tone
Ringback tone
System calls back when called extension
becomes free
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