Xerox Phaser 6121MFP Service Manual page 151

Phaser 6121MFP Service Manual
Error code: 00EA
Definition: No response received in RR response procedure after sending
PPS_EOP.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the TX Level of sender's machine.
3. Boost the machine TX Level.<*1>
4. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00EB
Definition: At phase-D, transmitting units out PPS_EOM 3 times consecutively
but receive no answer.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Change the machine setting to ECM OFF, and then resend.
3. Boost the TX Level of sender's machine.
4. Boost the machine TX Level.<*1>
5. Set SOFT SW21[5] to "1"(T4 timer=4.5 sec.).
6. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00EC
Definition: Received incorrect response after sending PPS_EOM.
Solution:
1. Change the machine setting to ECM OFF, and then resend.
2. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00ED
Definition: No response received in RR response procedure after sending
PPS_EOM.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Change the machine setting to ECM OFF, and then resend.
3. Boost the TX Level of sender's machine.
4. Boost the machine TX Level.<*1>
5. Print out the protocol report, and provide it to Technical Support for analysis.
Error Messages and Codes
3-45