Xerox Phaser 6121MFP Service Manual page 121

Phaser 6121MFP Service Manual
Error code: 002A
Definition: Line Problem.
Solution:
1. Check whether the telephone line is connected correctly.
2. Check that the dialing number is correct.
3. Check that the dial type setting (DTMF/PULSE) is applicable for the telephone
network system.
4. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
5. Adjust the SOFT SW07[8] to "0", and disable the dial tone detect before dial.
Error code: 0030
Definition: Can't receive any signal within 6 second at phase D.
Solution:
1. Ask the sender to resend the fax.
2. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
3. Boost the TX Level of sender's machine.
4. Boost the machine TX Level.<*1>.
Error code: 0031
Definition: Received incorrect signal at phase D (not EOP, MPS,EOM,DCS PPS_Q,
PPS_Q, etc.).
Solution:
Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 0032
Definition: Can't receive carrier within 6 seconds after sending MCF. Or RTP, RTN
signal.
Solution:
1. Ask the sender to resend the fax.
2. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
3. Boost the TX Level of sender's machine.
4. Boost the machine TX Level.<*1>.
5. Print out the protocol report, and provide it to Technical Support for analysis.
Error Messages and Codes
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