Error Messages and Codes
14A3 Scanner Head Failure
Initial Actions
Procedure
3-86
The intensity of the light emitted from the exposure lamp of the scanner falls short
of the specified value.
Power down and reboot the printer.
Troubleshooting Reference Table
Applicable Parts
Scanner, PL2.0.4
Image Processor Board,
PL13.0.29/30
Troubleshooting Procedure Table
Step Action and Questions
1
Check the connectors on the Image
Processor Board.
Are the connectors seated properly?
2
Replace the Scanner (page 8-31).
Does the problem persist?
3
Change the Image Processor Board
(page 8-66).
Wiring and Plug/Jack References
Board Locations (page 2-10)
Yes
No
Go to step 2.
Reseat the
connectors. If
the problem
persists, go to
step 2.
Go to step 3.
Complete.
Complete.
Phaser 6121MFP Service Manual