Xerox Phaser 6121MFP Service Manual page 120

Multi-function printer
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Error Messages and Codes
3-14
Error code: 001D
Definition: Detect flag but nothing after CFR.
Solution:
1. Ask the sender to resend the fax.
2. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
3. Boost the TX Level of sender's machine.
Error code: 0020
Definition: Can't correct frame within 6 sec. Or in no-ECM mode, one decoding
line over 6 sec.
Solution:
1. Ask the sender to resend the fax.
2. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
3. Boost the TX Level of sender's machine.
Error code: 0021
Definition: File full.
Solution:
1. Print out the receiving data stored in the fax memory or delete the
unnecessary data.
2. Execute MEMORY CLEAR.
3. Reboot the printer.
Error code: 0022
Definition: Owing to noise interference on the line, receiving side can't receive
correct data within specified time (no ECM).
Solution:
1. Ask the sender to resend the fax.
2. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
3. Boost the TX Level of sender's machine.
4. Boost the machine TX Level.<*1>.
Phaser 6121MFP Service Manual

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