Xerox Phaser 6121MFP Service Manual page 146

Error Messages and Codes
3-40
Error code: 00CB
Definition: After sending EOP signal, the received is DCN signal.
Solution:
1. Resend the fax
2. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00CC
Definition: After sending EOM signal, the received is not one of MCF, RTN, PIP,
PIN, RTP, or DCN.
Solution:
Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00CD
Definition: At phase-D, transmitting units out EOM 3 times consecutively, but no
answer received.
Solution:
1. Resend the fax
2. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
3. Boost the TX Level of sender's machine.
4. Adjust the SOFT SW02[7-8] to "01" or "10" or "11", and then resend.
5. Set SOFT SW21[5] to "1"(T4 timer=4.5 sec.).
6. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00CE
Definition: At phase-D, transmitting units out EOM, but receive DCN.
Solution:
1. Resend the fax.
2. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00D0
Definition: Received ERR signal after sending EOR_NULL.
Solution:
Print out the protocol report, and provide it to Technical Support for analysis.
Phaser 6121MFP Service Manual