Xerox Phaser 6121MFP Service Manual page 142

Error Messages and Codes
3-36
Error code: 00B4
Definition: Can't detect correct phase 2 signal within 25 second after CM/JM
signal exchange.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the machine TX Level.<*1>
3. Change the machine TX speed to V.17, and then resend.
4. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00B5
Definition: Can't detect phase 3 signal after PHASE 2 within 25 seconds.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the machine TX Level.<*1>
3. Change the machine TX speed to V.17, and then resend.
4. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00B6
Definition: Can't detect phase 4 signal within 25 seconds after CM/JM
exchange.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the machine TX Level.<*1>
3. Change the machine TX speed to V.17, and then resend.
4. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00B7
Definition: Can't detect phase 5 signal after phase 4 within 30 seconds.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the machine TX Level.<*1>
3. Change the machine TX speed to V.17, and then resend.
4. Print out the protocol report, and provide it to Technical Support for analysis.
Phaser 6121MFP Service Manual