Windows Authentication - Ricoh MP C6502 series Operation Manual

8. Troubleshooting
B0206-002 : Case 1
A login user name or password error occurred.
• Make sure the login user name and password are entered correctly and then log in.
B0206-002 : Case 2
The user attempted authentication from an application on the "System Settings" screen, where only the
administrator has authentication ability.
• Only the administrator has login privileges on this screen.
• Log in as a general user from the application's login screen.
B0206-003
An authentication error occurred because the user name contains a space, colon (:), or quotation mark
(").
• Recreate the account if the account name contains any of these prohibited characters.
• If the account name was entered incorrectly, enter it correctly and log in again.
B0207-001
An authentication error occurred because the Address Book is being used at another location.
• Wait a few minutes and then try again.
B0208-000 / B0208-002
The account is locked because you have reached the maximum number of failed authentication attempts
allowed.
• Ask the user administrator to unlock the account.

Windows Authentication

W0103-000
A TWAIN operation occurred during authentication.
• Make sure no other user is logged in to the machine, and then try again.
W0104-000
Failed to encrypt password.
• A password error occurred.
Make sure the password is entered correctly.
• Either [DES] or [AES] is selected for "Driver Encryption Key: Encryption Strength".
You can make access by specifying the driver encryption key.
• A driver encryption key error occurred.
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