Troubleshooting - Ricoh MP C6502 series Operation Manual

1. Insert an SD card into the media slot on the side of the control panel.
For details about inserting the SD card, see "Inserting/Removing a Memory Storage Device",
Getting Started.
2. Log in from the control panel as an administrator with all privileges.
3. Press [System Settings].
4. Press [Administrator Tools].
5. Press [ Next] four times.
6. Press [Device Setting Information: Import (Memry Strge Devc)].
7. Configure the import conditions.
• Press [Select] of the "Device Setting Info. File" to select the file(s) to import.
• When inserting a file into a home screen, press [Select] for the Image for Home screen and
select the file.
• Specify whether to [Include] or [Exclude] the "Device Unique Information". "Device Unique
Information" includes the IP address, host name, fax number, etc.
• Enter the encryption key that was specified when the file was exported.
8. Press [Run Import].
9. Press [OK].
10. Press [Exit].
The machine restarts.
• If import or export fails, you can check the log for the error. The log is stored in the same location
as the exported device setting information file.

Troubleshooting

If an error occurs, check the log's result code first. Values other than 0 indicate that an error occurred.
The result code will appear in the circled area illustrated below.
Managing Device Information
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