Ricoh MP C6502 series Operation Manual page 975

9. Troubleshooting
Message
"98: Error"
"99: Error"
"Command Error"
"Compressed Data Error."
"Data storage error."
"Error has occurred."
182
Causes
The machine could not
access Hard disk correctly.
This data cannot be printed.
The specified data is either
corrupt or it cannot be
printed from a memory
storage device using the
Direct printing function.
An RPCS command error
occurred.
The printer detected corrupt
compressed data.
You tried to print a Sample
Print, Locked Print, Hold
Print, or Stored Print file, or
to store a file in the
Document Server when the
hard disk was
malfunctioning.
A syntax error, etc.,
occurred.
Solutions
Turn off the power, and then back on
again. If the message appears
frequently, contact your service
representative.
Check that the data is valid. For details
about the kinds of data that can be
printed from a memory storage device
using the Direct printing function, see
"Direct Printing from a Memory
Storage Device", Print .
Check using the following procedure:
• Check if the communication
between the computer and the
machine is working correctly.
• Check if the correct printer driver
is being used.
• Check if the machine's memory
size is set correctly in the printer
driver.
• Check that the printer driver is the
most up-to-date version available.
• Check the connection between
the computer and the printer.
• Check that the program you used
to compress the data is
functioning correctly.
Contact your service representative.
Check that the PDF file is valid.