Troubleshooting Tips; Main Body - Konica Minolta bizhub Pro 920 User Manual

5
5.7

Troubleshooting Tips

Main Body

Case
The machine does not
operate even if the main
power switch and sub
power switch are on.
Copying does not be-
gin after pressing
[Start].
Copy image is not
clean or shows spots.
Copy image is too light.
Copy quality is poor.
Magnification cannot
be changed.
Copying does not
resume after mishan-
dled paper is removed.
Duplex modes cannot
be selected.
Using user authentica-
tion, copies cannot be
made after password is
entered.
5-14
Checkpoint
Is the power plug firmly in-
serted in wall socket?
Is the Power Save LED on?
Is front door or left side door
of the machine open?
Is there appropriate paper
size in a tray?
Is the print quantity entered
properly?
Is the Finisher door open?
Is the Trimmer unit front door
or Trimmer stacker cover
open?
Is the original glass clean?
Is the original document
clean?
Is the copy density adjusted
properly?
Is the copy density adjusted
properly?
Is the message "Please add
toner" displayed?
Is copy paper damp?
Is Reduce&Shift function se-
lected?
Is any mishandled paper left?
Is ADF open?
Is the message "Copy limit
reached" displayed?
Troubleshooting
Remedy
Firmly insert the power plug in wall
socket.
The machine cannot be turned on
due to the Weekly Timer function.
See page 2-28 to operate Timer In-
terrupt, or consult your administrator.
Securely close the front door and left
side door of the machine.
Load the paper size selected for the
original.
Enter an appropriate number for print
quantity.
Securely close the Finisher door.
Securely close the Trimmer unit front
door and Trimmer stacker cover.
Wipe the glass, if necessary.
Erase spots on the original, if any.
Manually specify copy density to se-
lect the appropriate exposure level.
If further adjustment is required, see
p. 15-3.
Manually specify copy density to se-
lect the appropriate exposure level.
If further adjustment is required, see
p. 15-3.
Add toner.
Replace the paper, if necessary.
Consult your service representative.
Release Reduce&Shift mode.
Check copier diagram on touch panel
for additional indications of mishan-
dled paper.
Fully close ADF.
Contact your administrator.
bizhub PRO 920