Status Messages Screen - Cisco 7931G Administration Manual

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Messages Screen

The Status Messages screen displays up to the 10 most recent status messages that the phone has
generated. You can access this screen at any time, even if the phone has not finished starting up.
Table 7-2
to address errors.
To remove current status messages, press the Clear softkey.
To exit the Status Messages screen, press the Exit softkey.
To display the Status Messages screen, take either of these actions:
•
•
Table 7-2 Status Messages on the Cisco Unified IP Phone 7931G
Message Description
BootP server used The phone obtained its IP address from a BootP
server rather than a DHCP server.
CFG file not found The name-based and default configuration file
was not found on the TFTP Server.
CFG TFTP Size Error The configuration file is too large for file system
on the phone.
Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP)
OL-20798-01
describes the status messages that may appear. This table also includes actions you can take
If the phone is registered with Cisco Unified Communications Manager, press the Application Menu
button, then choose Settings > Status > Status Messages.
By default, the Application Menu button is line button 24 (the top left line button).
If the phone is not registered with Cisco Unified Communications Manager, press the Settings
softkey and then choose Status > Status Messages.
This softkey appears only when the phone is not registered.
Possible Explanation and Action
None. This message is informational only.
The configuration file for a phone is created when
the phone is added to the
Cisco Unified Communications Manager database.
If the phone has not been added to the
Cisco Unified Communications Manager database,
the TFTP server generates a
response.
Phone is not registered with
•
Cisco Unified Communications Manager.
You must manually add the phone to
Cisco Unified Communications Manager if
you are not allowing phones to auto-register.
For details, see Adding Phones with Cisco
Unified Communications Manager
Administration, page
If you are using DHCP, verify that the DHCP
•
server is pointing to the correct TFTP server.
If you are using static IP addresses,
•
check configuration of the TFTP server. For
details on assigning a TFTP server, see
Network Configuration Menu, page
Power cycle the phone.
Status Menu
CFG File Not Found
2-10.
4-6.
7-3