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Cisco 7931G User Manual

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U
G
SER
UIDE
Cisco Unified IP Phone 7931G (SCCP) for
Cisco Unified Communications Manager Express 7.0
1
Overview
2
Operating Your Phone
3
Phone Features Index

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Summary of Contents for Cisco 7931G

  • Page 1 UIDE Cisco Unified IP Phone 7931G (SCCP) for Cisco Unified Communications Manager Express 7.0 Overview Operating Your Phone Phone Features Index...

  • Page 2: Physical Layout

    Protocol (SCCP) keyset phone Physical Layout The Cisco Unified IP Phone 7931G is a multi-line IP phone which includes 24 buttons that can be assigned to lines and call features. A 3-color LED provides call status information for each line.

  • Page 3: Soft Key Description

    Soft Key Description Your Cisco Unified IP phone is equipped with soft keys that point to feature options displayed along the bottom of the LCD screen. Soft keys change according to the state of the phone.

  • Page 4: Operating Your Phone

    Soft Key Function Flash Provides hookflash functionality for three-way calling and call-waiting services provided by the PSTN or Centrex service. GPickUp Selectively picks up calls coming into a phone number that is a member of a pickup group. Login Provides PIN-controlled access to restricted phone features. Contact your local administrator for additional instructions.

  • Page 5: Answer A Call

    Obtain Dial Tone and Place a Call To place a call, first choose a line to get a dial tone. To obtain a dial tone, use one of the following methods: • Lift the handset. If you cannot hear a dial tone, choose an available line by pressing the line key. •...

  • Page 6: Manage Call Waiting

    Manage Call Waiting The 7931G is designed to work as a key system telephone with each button handling one call. Call waiting calls are normally presented on a separate line button. A new call can be answered by pressing the ringing button. The current call is automatically put on hold.
  • Page 7 Adjust the Volume for the Current Call To adjust the handset, speakerphone, or headset volume for the current call, use the following method: 1. During a call, press the Up or Down Volume button. 2. Press the Save soft key to apply the new volume level to future calls. Adjust the Ring Volume To adjust the ring volume, press the Up or Down Volume button while the phone is idle or ringing and the handset is on hook.

  • Page 8: Busy Monitored Line

    Call park allows a phone user to place a call on hold at a designated parking spot from which the call can be retrieved by anyone on the system. To park a call, press the Park soft key. The Cisco Unified Communications Manager Express system automatically selects an available call part slot and displays the number on the Cisco Unified IP phone screen.

  • Page 9: Transfer To Voice Mail

    To pick up a call that is on hold or a call that is ringing at another extension, use the following method: 1. Press the PickUp soft key. 2. Dial the extension number of the Cisco Unified IP phone that you want to pick up. Control of the call is transferred to your phone.

  • Page 10: Program Personal Speed-Dial

    • If the ringing telephone and your phone are in different pickup groups, dial the pickup group number where the phone is ringing to transfer control of the call to your phone. Place a Conference Call To place a conference call, use the following method: 1.

  • Page 11: Place A Call From Your System Speed-Dial Directory

    Place a Call Using Your Extension Mobility (EM) Profile Extension Mobility (EM) allows the user to temporarily configure a Cisco Unified IP phone to function as user’s own phone. Once the user is logged-in to EM, the phone adopts the user’s profile, including the line buttons, features, and established services.

  • Page 12: Use Audio Paging

    3. When you finish speaking your message and hang up, the phones are returned to their idle states. Use the Intercom Feature Cisco Unified Communications Manager Express supports intercom functionality for one-way and press-to-answer voice connections using a dedicated pair of intercoms on two phones that speed-dial each other. A line button is assigned for use as the intercom button.
  • Page 13 Phone Features Index This section provides an alphabetical list of features for your Cisco Unified IP phone 7931. Table 1 Features supported in SCCP protocol. Features SCCP Answer a Call, page 5 Supported Adjust the Volume for the Current Call, page 7...
  • Page 14 Cisco Website at www.cisco.com/go/offices. Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

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