Cisco 7931G Administration Manual page 108

Telephony Features Available for the Phone
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description
Call Back Provides users with an audio and visual alert on the phone
when a busy or unavailable party becomes available.
Call Chaperone Allows an authorized Chaperone user to supervise and
record a call.
The Call Chaperone user intercepts and answers the call
from calling party, manually creates a conference to the
called party, and remains on the conference to supervise
and record the call. Cisco Unified IP Phones that have the
Call Chaperone feature configured on them have a Record
softkey. The Call Chaperone user presses the Record
softkey to record a call.
For chaperoned calls, an announcement is played or
spoken by one of the participants at the start of the call.
An announcement later alerts participants in the call that
the call is being recorded.
The Call Chaperone feature is supported only with the
External Call Control feature, which allows Cisco Unified
Communications Manager to route audio and video calls
to a route server that hosts routing rules.
Call display Determines the information that will display for calling or
restrictions connected lines, depending on the parties who are
involved in the call.
Call forward Allows users to redirect incoming calls to another
number.Call forward options include Call Forward All,
Call Forward Busy, Call Forward No Answer, and Call
Forward No Coverage.
Call forward all Detects and prevents Call Forward All loops. When a Call
loop breakout Forward All loop is detected, the Call Forward All
configuration is ignored and the call rings through
Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP)
5-4
Chapter 5 Configuring Features, Templates, Services, and Users
Configuration Reference
For more information, see:
Cisco Unified Communications Manager
System Guide, Cisco Unified IP
Cisco Unified Communications Manager
Features and Services Guide,
For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, External Call
For more information, see:
Cisco Unified Communications Manager
•
Administration Guide,
Phone Configuration.
Cisco Unified Communications Manager
•
System Guide, Understanding Route
Plans.
• Cisco Unified Communications Manager
Features and Services Guide,
Restrictions.
For more information, see:
Cisco Unified Communications Manager
•
Administration Guide,
Configuration.
Cisco Unified Communications Manager
•
System, Guide,
Specifying Options that Appear on the
•
User Options Web Pages, page
For more information, see the Cisco Unified
Communications Manager System Guide,
Cisco Unified IP Phones.
Phones.
Cisco Call Back
Control.
Cisco Unified IP
Call Display
Directory Number
Cisco Unified IP Phones.
5-23.
OL-20798-01