Call Statistics Screen - Cisco 7931G Administration Manual

Status Menu
To exit the Firmware Version screen, press the Exit softkey.
Table 7-4
Item
Load File
App Load ID
JVM Load ID
OS Load ID
Boot Load ID
DSP Load ID

Call Statistics Screen

The Call Statistics screen displays counters statistics and voice quality metrics in these ways:
•
•
Note
A single call can have multiple voice streams, but data is captured for only the last voice stream. A voice
stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops
even though the call is still connected. When the call resumes, a new voice packet stream begins, and
the new call data overwrites the former call data.
To display the Call Statistics screen for information about the last voice stream, take either of these
actions:
•
•
Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP)
7-12
Chapter 7
Firmware Version Information
Description
Load file running on the phone
Identifies the JAR file running on the phone
Identifies the Java Virtual Machine (JVM) running on the phone
Identifies the operating system running on the phone
Identifies the factory-installed load running on the phone
Identifies the digital signal processor (DSP) software version used
During call—You can view streaming statistics for an active call
After the call—You can view the call information captured during the last call
You can also remotely view the call statistics information by using a web browser to access the
Streaming Statistics web page. This web page contains additional RTCP statistics not available
on the phone. For more information about remote monitoring, see
Cisco Unified IP Phone Remotely."
If the phone is registered with Cisco Unified Communications Manager, press the Application Menu
button, then choose Settings > Status > Call Statistics.
By default, the Application Menu button is line button 24 (the top left line button).
If the phone is not registered with Cisco Unified Communications Manager, press the Settings
softkey and then choose Status > Call Statistics.
This softkey appears only when the phone is not registered.
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Chapter 8, "Monitoring the
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