Pbx Integration Examples - Tadiran Telecom Emerald ICE Installation Manual

Emerald ICE Flash Voice Mail System what to do with that particular call. The
allowable actions are:
Protocol Entry Order - This is the order of integration information as the PBX sends
it to the voice mail port. Each PBX Integration screen may have a different Protocol
Entry Order.

PBX Integration Examples

Example 1:
The system answers a call and receives a three-digit extension number: 204.
The system finds an entry for MMM. The Action for this protocol is TakeMsg.
Once the match is made, the system opens mailbox 204, plays the mailbox greeting to
the caller and records the message.
The system answers a call and receives a code followed by a three-digit extension
number: *204. The system finds an entry for *MMM. The Action for this protocol is
TakeMsg. Once the match is made, the system opens mailbox 204, plays the mailbox
greeting to the caller and records the message.
The system answers a call and receives a code followed by a three-digit extension
number: #204. The system finds an entry for #MMM. The Action for this protocol is
EnterMB. Once the match is made, the system opens mailbox 204, plays the mailbox
name to the caller and asks for their password.
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ICE Voice Mail Card Installation & Maintenance Manual
TakeMsg..........take a message into the requested mailbox
EnterMB ..........open the requested mailbox and ask the caller for the password
VcMail_Acc.....signals to Emerald ICE Flash Voice Mail System that a mailbox
number will follow and opens the
corresponding mailbox to take a message
Ignore...............take no action when this DTMF protocol string is received
PMMM
P .......................designates the port number the call was received on
M ......................designates destination extension digits
S........................designates source extension digits
X .......................designates a position in the DTMF digit string to ignore
Not all codes will necessarily be used by all systems.