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5. The service processor may have recorded one or more symptoms in its error log. It
is a good idea to examine that error log before proceeding (see Service Processor
System Information Menu).
6. The service processor may have been set by the user to monitor server operations
and to attempt recoveries. You can disable these actions while you diagnose and
service the system. If you disable them, make notes of their current settings so that
you can restore them easily. The following table lists the settings:
Surveillance
Unattended Start
Reboot Policy
Call Out
Step 1540-1
1. Ensure that the diagnostics and the operating system are shut down.
2. Turn off the power.
3. Select slow boot mode (select Disable Fast System Boot) on the system power
control menu from the service processor main menu.
4. Turn on the power.
5. Insert the diagnostic CD-ROM into the CD-ROM drive.
Note: If you cannot insert the diagnostic CD-ROM, go to "Step 1540-2".
6. When the word keyboard is displayed (the word keyboard on an ASCII terminal or
the keyboard and hand icon on a graphical display), press the numeric 5 key.
7. Enter the appropriate password when you are prompted to do so.
Is the "Please define the System Console" screen displayed?
NO
YES
Step 1540-2
1. Turn off the power.
2. If you have not already done so, configure the service processor with the
instructions in note 6. Then return here and continue.
3. Exit service processor menus and unplug the system unit power cable from the
wall outlet.
58
Service Guide
Go to "Step 1540-2".
Go to "Step 1540-19" on page 71.
From the Service Processor Setup Menu, go to
the Surveillance Setup Menu and disable
surveillance.
From the Service Processor System Power
Control Menu, disable unattended start mode.
From the System Power Control Menu, go to
the Reboot/Restart Policy Setup Menu and set:
a. Number of reboot attempts to 0 (zero)
b. Use OS-Defined restart policy to No
c. Enable supplemental restart policy to No.
From the Call-In/Call-Out Setup Menu, go to
the Serial Port Selection Menu and disable
call-out on both serial ports.
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