Appendix
Troubleshooting
System does not answer after the correct number of rings.
• Make sure that the answering system is on. ANS ON should show on
the handset and the
be on.
• If toll saver is activated, the number of rings changes to two when you
have new messages stored (pages 65).
• If the memory is full or the system is off, the system will answer after
ten rings.
•
In some cases, the answering system is affected by the ringing system
used by your telephone service provider.
•
If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail (pages 65). To
determine how many rings activate your voicemail, contact your telephone
service provider.
•
If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
System does not respond to remote commands.
• Make sure to enter your remote access code correctly (page 67).
• Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the remote access code while your
announcement or message is playing. Try waiting until the announcement
or message is over, or press command code 5 to stop the operation before
entering other codes.
• There may be interference on the phone line you are using. Press dialing
keys firmly.
System does not record messages.
• Make sure the answering system is on. ANS ON should show on the
handset and the
be on.
• Make sure the memory of the answering system is not full.
/ANS ON/OFF
/ANS ON/OFF
light on the telephone base should
light on the telephone base should
96
Need help?
Do you have a question about the CL82114 and is the answer not in the manual?
Questions and answers
What to do when blocked calls cannot be added to. How to make more room for more blocking
To add a blocked call on the AT&T CL82114:
1. Press MENU/SELECT on the handset when it is not in use.
2. Use qCID or pDIR to scroll to Call block, then press MENU/SELECT.
3. Press MENU/SELECT to choose Block list.
4. Use qCID or pDIR to scroll to Add new entry, then press MENU/SELECT.
5. When the screen displays ENTER NUMBER, use the dialing keys to enter the number.
The system can store up to 20 blocked numbers. To make room for additional blocks, you must delete existing entries by accessing the Block list and removing unwanted numbers.
This answer is automatically generated