Printing - Advantech UniGateway EH-2101W User Manual

Printing

Problem 1: When I tried to install the Printing software for Peer-to-Peer printing,
I received an error message and the installation was aborted..
Solution 1: This may be caused by an existing installation of the printer port software.
Before attempting another installation:
•
•
To remove an existing printer port installation:
1. Open Start - Settings - Control Panel - Add/Remove Programs
2. Look for an entry with a name like "Shared Port", "Shared Printer
3. Select this item, click "Add/Remove", and confirm the deletion.
Problem 2: I am using Windows 95, and the Printing software installed and ran,
but when I selected a port on a EH-2101W and clicked "Add", the
printer was not installed.
Solution 2: Try installing the printer using the standard Windows tools, as follows:
1. Start the Add Printer Wizard.
2. Select Network Printer when prompted "How is the printer attached to
3. When prompted for the Network Path or Queue, enter a dummy value
4. The printer wizard will display a message stating that "The Network
5. When finished, go to Control Panel-Printers. The printer icon will be
6. Right-click the Printer, and select Properties. Then select the Details
Remove the existing installation
Restart your PC
Port", "Print Server Driver" or "Print Server Port".
your Computer?", and click Next.
such as \\123, as shown below. (Do NOT select Yes for "Do you print
for MS-DOS programs?")
Printer is off-line". This is OK. Continue the Add Printer Wizard until
finished.
grayed out indicating the printer is not ready.
tab, as shown below.
Appendix A - Troubleshooting
83