Tadiran Telecom T207M User Manual page 71

Calls Waiting provides you with the ability to view the number of calls waiting for any ACD group. To view
[Wait]
the number of waiting calls, press
Alternatively, if the Calls Waiting ACD# programmable key for your group is flashing, view the number of
waiting calls for your group (even during a call) by simply pressing the key. The number of waiting calls is
displayed on the top line.
To program a Calls Waiting ACD# key, see
Load ID is used to load your ID into the system, identifying you as an ACD agent. A bullet appears next to
[ID]
to indicate your ID is loaded.
[ID]
Once registered within the system, you may join as many ACD Groups as required. Your ID remains in the
system provided you remain logged into at least one ACD Group. You may load a different ID number while
logged in, which will override the previous ID.
1. Press
[ID]
2. Enter your ID number at the prompt (4 digits).
3. Listen for the confirmation tone.
Log In/Out enables you to join or leave an ACD Group. You may belong to more than one group
[LogI]
simultaneously. To join an ACD group:
1. Press
[LogI]
2. Dial the ACD group. The ID number is displayed on the middle line.
3. Choose
4. Listen for the confirmation tone. The ASSIGN message indicates that you are logged in, while the DE-
ASSIGN message on the top line indicates you are logged out.
5. If you have not loaded your ACD 4 digit ID number, the NO ID, LOGIN message appears. In this
instance, load your ID number and restart the login process.
6. To join additional groups, repeat Steps
7. If you are a member of more than one ACD group, use the Primary Login feature (see
one of those groups as your primary group.
Station Telephony Features
ACD and UCD Hunt Groups
[Wait]
. Your current ID number appears on the display.
.
to join the group or [Canc] to leave the group.
[Set]
, and enter the ACD group number at the prompt.
.
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T207M / T208M User Guide