Troubleshooting & Diagnostics; Symptoms & Solutions - Bryce 5K-LE Owner's Manual

Symptoms & Solutions Chart
SYMPTOM
Nothing happens when
power is switched on
LCD display shows solid
line or miscellaneous
characters
Motor on, Feed Roller
doesn't turn
Printer is not Feeding
Media
Feed Problems
(Intermittent)
Feed Problems (Multi
feeds)
Revision A
CAUSE
No Power to printer.
Fuse is blown
Problems with Eprom
Bad Processor Main Board
Loose set screw on Motor
Pulley.
Mechanical Clutch broken
Broken belt
Feed Gap not set
Media out of specification
Feed Ramp not used.
Paper dust present (yellow
residue)?
Sensors dirty
Separators ("H" blocks) not
set correctly
Sensors dirty
Brake not properly
adjusted
5K-LE OWNERS MANUAL
P/N 90-00852-001
Troubleshooting and Diagnostics
SOLUTION
Check Power Cord. Call Service Representative.
Call Service Representative.
Call Service Representative.
Call Service Representative.
Call Service Representative.
Call Service Representative.
Call Service Representative.
Adjust separators ("H" Blocks) to media
thickness.
Thickness: Minimum .003" (0.0762 mm),
Maximum 1/16" (1.587 mm)
No metal clasps (staples, paper clips etc.)
on media.
Adjust the media on the incline plane of the Feed
Ramp. Check "H" block gap. Adjust the Wire
Form to the correct height and in the center of the
media.
Clean roller with denatured Alcohol.
Blow sensors clean with air.
Adjust separators to media thickness
Blow sensors clean with air.
Call Service Representative.
Section 7 - 1