Troubleshooting And Diagnostics - Bryce 30K User Manual

Users Manual Symptoms & Solutions Chart
SYMPTOM
Nothing happens when
power is switched on
Display Problem (Blank
LCD display).
LCD display shows
miscellaneous Chinese
characters.
LCD display shows solid
black boxes or
miscellaneous characters
Motor on, Transport Belt
doesn't turn
(Motor Stall Error)
Motor runs for a moment,
turns off, LCD display
indicates
(Motor Stall Error)
Revision C
CAUSE
No Power to printer.
Fuse is blown
Bad LCD
Bad LCD
Bad Processor Main Board
Bad Print Head Assembly
Loose set screw on Motor
Drive Pulley.
Broken belt
Media Jammed
Bad motor or seized
bearing
Bad Processor Board
Bad bearing on roller or
bearing in pulley assembly.
Belt Jam
Bad Encoder or Processor
Board
30K USERS MANUAL
P/N 90-00203-001

Troubleshooting and Diagnostics

SOLUTION
Check Power Cord. Call Service Representative.
Call Service Representative.
Call Service Representative.
Call Service Representative.
Call Service Representative.
Call Service Representative.
Call Service Representative.
Call Service Representative.
Remove jammed media. Press Test button or On-
Line to reset printer.
Call Service Representative
Call Service Representative
Call Service Representative
Manually fix belt by gently pulling on belt side to
side
Call Service Representative
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