Bryce 5K-LE Owner's Manual page 51

SYMPTOM
Shuttle Jam
(Error Message)
Out of Memory
(Error Message)
Font Card Removed
(Error Message)
Battery Error
(Error Message)
No Barcode
Barcode (lower right) is
wandering (up and down)
Notes: ___________________________________________________________________________________
_________________________________________________________________________________________
Revision A
CAUSE
Shuttle is hitting media
Lower Print Head Shaft
dirty.
Print Head Holder
bushings clogged with
paper dust
Overuse of graphics / page
information
Connection to font card
incomplete.
Battery is low and cannot
maintain the printers
settings when powered
down.
Address margin below 5/8"
(1.6 cm) minimum distance
Invalid Zip Code or more
data following Zip Code.
Five (5) Digit Zip Code
turned off.
Belt tension is not adjusted
correctly.
5K-LE USERS MANUAL
P/N 90-00852-001
Troubleshooting and Diagnostics
SOLUTION
Lift lever up to raise the Print Head Holder so
head height is above the media.
Clean shaft with alcohol and soft cotton cloth.
Call Service Representative.
Turn printer off then send again.
Insert Font Card, turn printer off, then turn printer
on and send again.
Call Service Representative.
Lower Right Barcode, the distance between the
last line of the address field and the bottom edge
of the media must be at least 5/8 inches (1.6 cm).
Check Zip Code and correct, remove any data
following the Zip Code.
The 5 digit zip code option in the print Main
Menu is Off.
Call Service Representative.
Section 7 - 5