Multifeed Errors Occur Frequently - Fujitsu ScanSnap N1800 Operator's Manual

Even after pressing the top cover SCAN button, scanning does not start.
■ Check item
Is the button displayed on the LCD touch panel?
■ Action
The top cover SCAN button can only be used on the following windows.
[Send e-Mail] window
[Send Fax] window
[Print] window
[Save] window
[Scan Viewer] window
[Scan Test] window
[Message Screen]
[Scan Count] window
Confirmation window showing the number of scanned sheets

Multifeed errors occur frequently.

■ Check item
Do the documents satisfy the conditions given in
468)?
■ Action
Use documents which satisfy the conditions described in
■ Check item
Has the document been loaded correctly into the ADF paper chute?
■ Action
Riffle and realign the document stack, then load it back into the ADF paper chute.
■ Check item
Is the document stack more than 5 mm thick?
■ Action
Remove sheets from the stack to reduce it to a thickness of 5 mm or less.
■ Check item
Is the pad assy dirty?
■ Action
Clean the pad assy.
For more details, refer to "7.3 Cleaning Inside the Scanner" (page
455
"A.2 Paper Quality" (page
"A.2 Paper Quality" (page
416).
468).