Obtaining Technical Support - Fujitsu ScanSnap N1800 Operator's Manual

4.16.5 Obtaining Technical Support

If any problems occur when setting up or using the scanner, technical support information
can be collected to help determine the cause of the problem.
The information obtained should be sent to your FUJITSU scanner dealer along with the
scanner when given for repair.
1. Select [Monitoring & Management]
Support].
The [Technical Support] window appears.
2. Press the [Download] button.
The [File Download] dialog box appears.
3. Press the [Save] button.
The [Save As] dialog box appears.
4. Name the file and specify where it should be saved.
5. Press the [Save] button.
The technical information is downloaded.
Make sure there is enough free space on the disk where it is to be saved and
press the [Save] button. If there is not enough free disk space, an incomplete
file may be saved.
4.16 Maintaining the System
[Maintenance]
190
[Technical