Printer Test Errors - NCR 7448 Hardware User's Manual

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4-70 Chapter 4: Setup

Printer Test Errors

Error Message
JOURNAL LOW
RECEIPT LOW
TIMEOUT
MOTOR JAM
HOME POSITION
ERROR
Cause
Journal paper has run
out
Receipt paper has run
out
Printer is not responsive Check the printer
Motor is locked by
paper jamming
Error occurred on
timing detector (sensor)
Error occurred on
timing detector (sensor)
plate
Wiring between
connector and motor is
wrong
Error occurred on
timing detector (sensor)
circuit
Error occurred on rest
detector (sensor)
F.F.C. is cut
Receipt detection plate
is not adjusted
Error occurred on reset
detector (sensor) circuit
Error occurred on motor
braking circuit
Possible Remedies
Install a new roll paper
and press Clear key
Install a new roll paper
and press Clear key
interface cable or the
printer control board
Clear the paper jam
Replace the timing
detector (sensor)
Replace the timing
detector (sensor) plate
Connect the wire
Replace the timing
detector (sensor) circuit
Replace the reset
detector (sensor)
Replace the F.F.C.
Adjust the receipt
detection plate
Replace the circuit
Replace the circuit

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