NCR 7448 Hardware User's Manual
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NCR 7448 Hardware User's Manual

NCR 7448 Hardware User's Manual

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NCR 7448 Workstation
Release 1.4
Hardware User's Guide
B005-0000-1202
Issue F

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Summary of Contents for NCR 7448

  • Page 1 NCR 7448 Workstation Release 1.4 Hardware User’s Guide B005-0000-1202 Issue F...
  • Page 2 NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.

  • Page 3: Safety Warnings

    Preface Audience This guide is for hardware installer/service personnel, system integrators, and field engineers. Safety Warnings Fuse Replacement Caution: For continued protection against risk of fire, replace only with the same type and ratings of fuse. Attention: Pour prévenir et vous protéger contre un risque de feu, remplacer la fusible avec une autre fusible de même type, seulement.
  • Page 4 Peripheral Usage The NCR 7448 Workstation should only be used with peripheral devices which are certified by the appropriate safety agency for the county of installation (UL, CSA, TUV, VDE) or those which are recommended by NCR Corporation.
  • Page 5 European countries (Austria, Denmark, Finland, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, United Kingdom, Belgium, Iceland, Liechtenstein, Norway and Switzerland): a) Nach Gebrauch der Verkaufsstello zurückgoben b) Après usage à rapporter au point de vente c) Ritornare la pila usate al negozio d) Contain Nickel-Cadmium battery.

  • Page 7: Table Of Contents

    Table of Contents Chapter 1: Product Overview Introduction ................... 1-1 Workstation Configurations..............1-2 7448-10xx: 7448 Workstation with 2 x 20 Operator Display..1-2 7448-20xx/21xx/22xx: 7448 Workstation with Mono/ Color LCD Operator Display............1-2 7448-30xx: 7448 Workstation with 9” CRT Operator Display ......................
  • Page 8 Chapter 2: Workstation Hardware Installation Installation Restrictions................ 2-1 Out-of-Box Hardware Installation............2-2 How to Install Cash Drawer ............2-3 Keyboard ....................2-4 How to Install Keyboard Insert: 176-Key Micromotion Keyboard ..................2-4 How to Install Keycheck: 80-Key Conventional Keyboard ..2-5 How to Setup Oversized key of the 80-key Keyboard ....
  • Page 9 Chapter 4: Setup Introduction ................... 4-1 How to Use Installation Main Menu..........4-2 Turn on the NCR 7448 Workstation ..........4-2 POST (Power On Self Test) Function........... 4-2 Installation Main Menu ..............4-2 Keys Used in the System Setup Program........4-5 EXIT ......................
  • Page 10 How to Upgrade Operating System from LAN....... 4-66 Printer Test Errors................4-70 Software Installation Errors............... 4-72 Server PC Setup for Application Install & OS Maintenance..4-74 Install “NCR PXE Staging and Crisis Recovery Server Services” ..................4-75 Create the PXE folder..............4-76 TFTP Setting .................. 4-77 Changing Event Viewer Setting ..........
  • Page 11 Set up a Server PC(Windows NT)..........5-15 Set up a Server PC(Windows 2000) .......... 5-21 Copy the Recovery files to the PXE folder ........ 5-34 NCR 7448 Network Boot Setting with LCD Operator Display ................... 5-35 NCR 7448 Platform Software Installation ......... 5-38 NCR 7448 Network Boot Setting with 2x20 Operator Display ...................
  • Page 12 Keys Used in the Crisis Recovery, BIOS Setup, and BIOS Update...................A-25 Hardware Resources ..............A-27 Appendix B Set up Gold Disk: Pre-loaded MS Windows 98 ....... B-1 Installing NCR 7448 Platform Software for Windows 98....B-5 System Requirements..............B-5 Installation Pre-procedure............B-5 Installation Procedure..............B-6 Un-installation Procedure ............B-10...
  • Page 13 May 2001 Updated for Release 1.2 Removed hardware service information from this document which was previously called the 7448 Hardware Installation and Service Guide(B005-0000-1202) and renamed it the 7448 Hardware User’s Guide(B005-0000-1202). The hardware service information was placed in a new...
  • Page 14 NCR is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR.
  • Page 15 xiii...

  • Page 17: Chapter 1: Product Overview

    Personality Board and PCMCIA Expansion Board are available for the processor board to provide RS-232 ports for NCR 7448 peripherals. The NCR 7448 Workstation uses the NCR 7448 Retail Solution (RS) or ISV Application on MS-DOS and Windows CE. Release 1.1 provides a 3.5 inch Hard Disk Drive to support Windows 98 and...

  • Page 18: Workstation Configurations

    Release 1.4 provides a MEDIA-GX 333 MHz processor board and a 256MB SDRAM for Windows 98 platform. Workstation Configurations The following section illustrates typical NCR 7448 Workstation configurations. 7448-10xx: 7448 Workstation with 2 x 20 Operator Display with 80-Key Keyboard...

  • Page 19: 7448-30Xx: 7448 Workstation With 9" Crt Operator Display

    Chapter 1: Product Overview 1-3 7448-30xx: 7448 Workstation with 9” CRT Operator Display with 80-Key Keyboard with Micromotion Keyboard...

  • Page 20: Hardware Modules

    Chapter 1: Product Overview Hardware Modules Processor Board Media GX Processor 300 or 333 MHz Features of the processor boards are shown below. • Ethernet 10/ 100 Base-T (1 port) • Two USB ports • Two RS232 serial ports • Supports 1 SODIMM socket (16/32/64/256MB) •...

  • Page 21: Compact Flash I/F Board

    Chapter 1: Product Overview 1-5 Compact Flash I/F Board Compact Flash options are supported via a separate board with Comapct Flash Card slot connected to the processor board.
  • Page 22 *: 256 Colors (Windows CE), 16 Bit Color(Windows 98) Power Management Power management on the NCR 7448 Workstation uses the Advanced Power Management (APM) BIOS Interface Specification Revision 1.2 as defined by Intel and Microsoft. The processor board is equipped with an APM BIOS.
  • Page 23 Chapter 1: Product Overview 1-7 The workstation may be connected to either a 10Mb/s or 100Mb/s Ethernet connection. The hardware automatically selects the correct speed (if enabled by software to do so).
  • Page 24 100 Base-T is wired identically to 10 Base-T, except that the twisted pair cable must be Category 5 and the hubs must permit 100 or 10/100 Mb/s operation. Although 10 Base-T will operate on Category 3 twisted pair, or NCR”747” cable, an upgrade to Category 5 is required for 100 Base-T.
  • Page 25 Where a wired Ethernet connection is not desired a wireless LAN adapter may be installed in the PCMCIA socket. This requires that the PCMCIA daughter-card feature be installed. The NCR 7448 Workstation Release 1.0 supports for the WaveLAN 11Mb Turbo wireless LAN card only. A wireless LAN used in the workstation must meet the following requirements: •...

  • Page 26: Universal Serial Bus

    1-10 Chapter 1: Product Overview The wireless networks operate at maximum speed of 11 Mb/s with 2 percent packet loss typical. The application developer must be aware of the performance limitations and design applications that are acceptable to the customer when run over the slower network. Remote Wakeup over the wireless network is not possible because the cards do not support it.

  • Page 27: Magnetic Stripe Reader

    Chapter 1: Product Overview 1-11 PCI Expansion Header A single expansion header is provided to support optional features, such as the PCMCIA for Wireless LAN board. This board supports one Type 2 PCMCIA type cards. Magnetic Stripe Reader An ISO 3-track MSR head and a JIS2 and ISO1 track MSR are available as an option.

  • Page 28: Advanced Power Management

    1-12 Chapter 1: Product Overview NCR Retail Specific Hardware The Main Processor Board and the Personality Board contain logic that provides support for the custom retail interface. The logic controls the following features: • Flash Disk Interface • Dual Cash Drawer Support •...
  • Page 29 Chapter 1: Product Overview 1-13 When in Stand-by mode, the Processor Board reduces power consumption by utilizing the processor System Management Mode (SMM) capabilities and also spinning down hard drives and turning off VESA DPMS compliant monitors. During setup, the user may select which DPMS mode (Stand-by, Suspend, or Off) is sent to the monitor.

  • Page 30: Ncr 1 Line Numeric Customer Display

    1-14 Chapter 1: Product Overview NCR 1 line Numeric Customer Display The NCR 1 line Alphanumeric Customer Display is a Vacuum Fluorescent Display (VFD). Features • 1 Line of 10 characters • 7 segments characters • Multiple integrated and remote mounting options •...

  • Page 31: Ncr 4 Line Alphanumeric Customer Display

    Chapter 1: Product Overview 1-15 NCR 4 line Alphanumeric Customer Display The NCR 4 line Alphanumeric Customer Display is a Vacuum Fluorescent Display (VFD). Features • 4 line of 20 characters • 5 x 7 pixel characters • Multiple integrated and remote mounting options •...

  • Page 32: Ncr 2X20 Remote Customer Display

    1-16 Chapter 1: Product Overview NCR 2x20 Remote Customer Display The NCR 5972-1000 2x20 Remote Customer Display is a Vacuum Fluorescent Display (VFD). Features • Parallel I/F support • EIA-232 I/F support • Socket for 32K of PROM for additional character sets •...

  • Page 33: Ncr International Vfd Customer Display

    Chapter 1: Product Overview 1-17 NCR International VFD Customer Display The NCR International VFD (Vacuum Fluorescent Display) Customer Display is an optional display device for the NCR 7448 Workstation. It can also be used with an industry-standard PC. Features •...

  • Page 34: Printer Options

    1-18 Chapter 1: Product Overview Printer Options This section gives a brief description of the NCR 7448 transaction printers. All the printers have serial interfaces. 7140 Printer The 7140 dot matrix printer has receipt, journal, and validation functions. It prints 24 characters per line at a print speed of 192 lines per minute.

  • Page 35: 7161 Printer

    Chapter 1: Product Overview 1-19 7161 Printer The NCR 7161 is a dot matrix printer that provides up to 40-columns receipt print capability. The printer’s other features include paper low sensors and a cash drawer kick out connector. 7194 Printer The NCR 7194 Printer is a high speed, high-resolution printer, capable of both text and graphics printing.

  • Page 36: 7196 Printer

    1-20 Chapter 1: Product Overview 7196 Printer The NCR 7196 Printer is a high speed, high-resolution printer, capable of both text and graphics printing. 7167 Printer The NCR 7167 Printer is a fast, quiet, relatively small and very reliable multi-function printer. It prints receipts, validates and prints checks, and prints on a variety of single or multiple part forms.

  • Page 37: 7197 Printer

    Chapter 1: Product Overview 1-21 7197 Printer The NCR 7197 Printer is a fast, quiet, relatively small and very reliable multi-function printer. It prints receipts and two-color printing. The printer features a dual interface, so it can connect to the host terminal either through a...

  • Page 38: System Configuration Diagram

    System Configuration Diagram Passive Color LCD TFT Color LCD 2x20 Operator Mono LCD Display RS232 CRT Operator Display 7448 Base Unit 80 key Keyboard 176 key Keyboard 2182 Compact Mid-Range Cash Cash Drawer Drawer PS/2 Keyboard Drawer RS232 Customer Displays 1 line 10 digit 4x20 char.

  • Page 39: Chapter 2: Workstation Hardware Installation

    Install the NCR 7448 Workstation near an electrical outlet that is easily accessible. Use the power cord as a power disconnect device. Do not permit any object to rest on the power cord. Do not locate the NCR 7448 Workstation where the power cord can be walked on.

  • Page 40: Out-Of-Box Hardware Installation

    Chapter 2: Workstation Hardware Installation Out-of-Box Hardware Installation The NCR 7448 Workstation is fully assembled at the factory. To install the hardware, all that is necessary is to place the workstation in the desired location and connect the external cables.

  • Page 41: How To Install Cash Drawer

    Chapter 2: Workstation Hardware Installation 2-3 How to Install Cash Drawer The Cash Drawer cable connector is located on the Rear Panel of the NCR 7448 Workstation. Integrated cash drawers are pre-installed at the factory. If your system configuration has a remote cash drawer you need to connect the cable to the workstation.

  • Page 42: Keyboard

    Chapter 2: Workstation Hardware Installation Keyboard How to Install Keyboard Insert: 176-Key Micromotion Keyboard To install the keyboard insert for 176-Key micromotion keyboard, perform the following procedure: Define the key arrangement and write the key name on the blank keyboard insert.

  • Page 43: How To Install Keycheck: 80-Key Conventional Keyboard

    Chapter 2: Workstation Hardware Installation 2-5 How to Install Keycheck: 80-Key Conventional Keyboard To install the keycheck for the 80-Key conventional keyboard, perform the following procedure: Hold both sides of the key cap with the tool and lift it up and remove it. Put a keycheck in key cap and place it on the key top.

  • Page 44: How To Setup Oversized Key Of The 80-Key Keyboard

    Chapter 2: Workstation Hardware Installation How to Setup Oversized key of the 80-key Keyboard The following types of oversized keys can be installed on the 80 key keyboard: • 1 x 2/2 x 1 type Oversized key • 2 x 2 type Oversized key Remove a key top placed on the position where a key is located.
  • Page 45 Chapter 2: Workstation Hardware Installation 2-7...
  • Page 46 Chapter 2: Workstation Hardware Installation To install an oversized key, the dummy (ineffective) key should be installed according to the type of oversized key. The following key locations shown with black square cannot be changed to a dummy key. Note: The alphabetical data entry through key position where the dummy key is installed becomes ineffective.

  • Page 47: Lcd Display

    Chapter 2: Workstation Hardware Installation 2-9 LCD Display How to set brightness control of the TFT type LCD display To set the brightness of the TFT type of LCD display, perform one of the following straps on the personality board for TFT type LCD : Connect a strap between Pin 1 and Pin 2: High brightness Connect a strap between Pin 2 and Pin 3: Medium brightness(default set) Connect a strap between Pin 3 and Pin 4: Low brightness...
  • Page 48 2-10 Chapter 2: Workstation Hardware Installation...

  • Page 49: Chapter 3: Installing Optional Hardware Features

    Chapter 3: Installing Optional Hardware Features 3-1 Installing Optional Hardware Features Chapter 3: Introduction This chapter contains instructions on how to upgrade an installed workstation with the following hardware features: • 1 line Numeric Customer Display • 4 line Alphanumeric Customer Display •...

  • Page 50: How To Install The 1 Line Numeric / 4 Line Alphanumeric Customer Display

    Chapter 3: Installing Optional Hardware Features How to Install the 1 line Numeric / 4 line Alphanumeric Customer Display Caution: Do not connect the 1/4 line alphanumaric Customer Display to a power source that is already powered on. Integrated 1 line Numeric/ 4 line Alphanumeric Customer Display (Low Profile/ Telescope) Remove the Integrated Display Bracket from the back of the 1 line Numeric/ 4 line Alphanumeric Customer Display Cabinet.
  • Page 51 Chapter 3: Installing Optional Hardware Features 3-3 5. Install the 1 line Numeric/ 4 line Alphanumeric Customer Display assembly into the upper cabinet. Connect the display cable to the RS232 port on the workstation.*...

  • Page 52: How To Install The International Vfd Customer Display

    Install the International VFD Customer Display assembly into the upper cabinet. Connect the display cable to the RS232 port on the workstation.* * Note: Cable Routing procedure for 7448 workstation -Hard disk model Lay the 7448 workstation on its side.
  • Page 53 Chapter 3: Installing Optional Hardware Features 3-5 Insert the customer display cable into the hole. When you get the DB-9 end of the customer display cable to feed through, you need to turn it up and over to the left as you see in the picture below. Once the connector can go through, pull the customer display cable from the bottom of the workstation.
  • Page 54 Chapter 3: Installing Optional Hardware Features Connect the DB-9 connector to the RS232 port on the workstation.

  • Page 55: How To Install The 5972 2X20 Remote Customer Display

    Chapter 3: Installing Optional Hardware Features 3-7 How to Install the 5972 2x20 Remote Customer Display Place the Display Mount on the desired surface within or 4 meters (13feet) of the host workstation. Determine if the cable should be routed down through the mounting surface or if it should be run on top of the surface.
  • Page 56 Chapter 3: Installing Optional Hardware Features Connect the 5972 Display Cable to the RS232 port on the workstation. 5972 Remote RS232 Cable 497-045679 - 4 M 1416-C279-0040 Customer Display Power Brick Connect the 5972 Display Cable Power Pigtail to the Power Brick. Plug the Power Brick into an AC outlet.

  • Page 57: How To Install The Msr

    Chapter 3: Installing Optional Hardware Features 3-9 How to Install the MSR Remove the Lower Cabinet. See Removing the Lower Cabinet in Chapter 2 of the NCR 7448 Hardware Service Guide. Cut off the protrusion on the Lower Cabinet. Secure the MSR on the Upper Cabinet with the two screws.

  • Page 58: How To Install The Server Lock

    3-10 Chapter 3: Installing Optional Hardware Features How to Install the Server Lock Remove the Lower Cabinet. See Removing the Lower Cabinet in Chapter 2 of the NCR 7448 Hardware Service Guide. Disconnect the Keyboard cable from the cable connector on the workstation.
  • Page 59 Chapter 3: Installing Optional Hardware Features 3-11 Attach the Server Lock. Connect the cable of the Server Lock to the J7 connector on the Personality Board.

  • Page 60: How To Install The Pcmcia Expansion Board

    3-12 Chapter 3: Installing Optional Hardware Features How to Install the PCMCIA Expansion Board Remove the Lower Cabinet. See Removing the Lower Cabinet in Chapter 2 of the NCR 7448 Hardware Service Guide. Install the PCMCIA Expansion Board over the Main processor Board.

  • Page 61: How To Install The Compact Flash I/F Board

    Chapter 3: Installing Optional Hardware Features 3-13 How to Install the Compact Flash I/F Board Caution: Before proceeding with any disassembly of the Base Unit, turn off the power and disconnect the AC Power Cord. This instruction shows how to install the Compact Flash I/F Board to the Flash Disk Model Workstation or the Hard Disk Model workstation.
  • Page 62 3-14 Chapter 3: Installing Optional Hardware Features Replace the the Personality Board * See disassembly procedure of each component in Chapter 2 of the NCR 7448 Hardware Service Guide. Note: After installing the Hard Disk Drive, AC Adapter for a printer will not be located in the cabinet.
  • Page 63 Chapter 3: Installing Optional Hardware Features 3-15 11. Detach the NiCad Battery (if it is installed) from the chassis and attach the Core-Ferrite and the Flat Calbe to the chassis 12. Replace the chassis to the Upper Cabinet Cable Clamp Flat Cable Remove bettery pack Core Ferrite...
  • Page 64 3-16 Chapter 3: Installing Optional Hardware Features 14. Connect the cable connectors...
  • Page 65 Chapter 3: Installing Optional Hardware Features 3-17 15. Attach the Hard Disk on the AC bracket...

  • Page 66: How To Install The Optional Security Cover For The Compact Flash Card Slot

    3-18 Chapter 3: Installing Optional Hardware Features How to Install the Optional Security Cover for the Compact Flash Card Slot The Cover may be installed to discourage removal of a Compact Flash Card from the workstation by unauthorized persons. Installation is optional and does not affect function of the Compact Flash Card.

  • Page 67: How To Install The Compact Flash Card (Type 1 Or Type 2)

    Chapter 3: Installing Optional Hardware Features 3-19 How to Install the Compact Flash Card (Type 1 or Type 2) Caution: Before installing or removing a Compact Flash Card, turn off the power. The workstation does not recognize any compact flash card when the card is installed while the workstation is powered on.

  • Page 68: How To Install The Hard Disk

    Replace the PCMCIA Board and the Personality Board * See disassembly procedure of each component in Chapter 2 of the NCR 7448 Hardware Service Guide. Note: After installing the Hard Disk Drive, AC Adapter for a printer will not be located in the cabinet. Please locate the AC...
  • Page 69 Chapter 3: Installing Optional Hardware Features 3-21 Detach the NiCad Battery (if it exists) from the chassis and attach the Core-Ferrite and the Flat Calbe to the chassis Replace the chassis to the Upper Cabinet...
  • Page 70 3-22 Chapter 3: Installing Optional Hardware Features 10. Attach the AC bracket for Hard Disk Model to the Upper Cabinet...
  • Page 71 Chapter 3: Installing Optional Hardware Features 3-23 11. Connect the cable connectors 12. Attach the Hard Disk on the AC bracket...
  • Page 72 3-24 Chapter 3: Installing Optional Hardware Features...

  • Page 73: Introduction

    Introduction This section describes how to run the System Setup Program on the workstation after successfully installing the hardware. The System Setup Program set the NCR 7448 components and offers the following functions: • Shut down/ Reboot the NCR 7448 Workstation •...

  • Page 74: How To Use Installation Main Menu

    Computer Name, Workgroup, and Domain. Turn on the NCR 7448 Workstation The NCR 7448 Workstation with KEYLOCK Turn on the NCR 7448 Workstation, insert the MA key into the mode switch, and turn it to EX-Position to power it up.
  • Page 75 Chapter 4: Setup 4-3 1: SYSTEM SETTING • REPORT • PERIPHERAL PARAMETERS • DATE/TIME * • NETWORK * • CONFIGURATION * 2: DIAGNOSTICS • TERMINAL • DISPLAY • PRINTER • SCANNER • OTHERS 3: INSTALL APPLICATION * • STORAGE CARD •...
  • Page 76 Chapter 4: Setup Note: When you perform the following functions, the NCR 7448 Workstation prints reports: • System Setting Report • Diagnostics • Install Application • OS Maintenance When you have printer errors follow the instructions of the error message.

  • Page 77: Keys Used In The System Setup Program

    Chapter 4: Setup 4-5 Keys Used in the System Setup Program The following keys on the keyboard are used in the System Setup Program. 80-Key Conventional Keyboard Layout (POS Mode) & Page Page Home Down Space Delete Enter Left Down Right Note: The keys in gray color are NUM PAD Keys.
  • Page 78 Chapter 4: Setup 176-Key Micromotion Keyboard Layout (POS Mode) “ & ‘ < > Delet ALT I Page Spac Insert Page Down Left Right Down Enter Note: The keys in gray color are NUM PAD Keys.

  • Page 79: Exit

    Chapter 4: Setup 4-7 EXIT How to Power Off the Workstation Press 0 to select the EXIT Menu Press 1 to select the POWER OFF Menu Press 1 to power off the workstation...

  • Page 80: How To Reboot The Workstation

    Chapter 4: Setup How to Reboot the Workstation Press 0 to select the EXIT Menu Press 2 to select the REBOOT Menu Press 1 to reboot the workstation...

  • Page 81: How To Go To Desktop

    Chapter 4: Setup 4-9 How to Go to Desktop Press 0 to select the EXIT Menu Press 3 to select the GO TO DESKTOP Menu Enter the password and press the ENTER key or P1 key Note: The password changes everyday and the change is based on the following logic:...
  • Page 82 4-10 Chapter 4: Setup Sequence Description Password X1 X2 X3 X4 X5 (5 Digits) Right digit of Year + 5 right justified digit (1999) would mean: X1 = (9 + 5 = 14) = 4 Right digit of Month x 9 right justified (Oct = 10) would mean: X2 = (0 * 9 = 0) = 0 Last (rightmost) digit of Day of month + 1 right justified digit (Day of month = 12) would mean: X3 = (12 + 1 =...

  • Page 83: System Setting

    Chapter 4: Setup 4-11 SYSTEM SETTING How to Make System Setting Report Press 1 to select the SYSTEM SETTING Menu Press 1 to make the SYSTEM SETTING REPORT Press 1 to scroll the report Press 0 to return to the SYSTEM SETTING Menu...
  • Page 84 Operating System: Microsoft Windows CE V2.12.00 Note: To print the Model Name and Serial Number, the following system should be met' NCR Windows CE 2.12 Platform (D570-0725-0000) Version 1.04.00 or later. NCR Windows CE 3.0 Platform (D570-0754-0000) Version 1.04.00 or later.
  • Page 85 Chapter 4: Setup 4-13 (Windows 98) R e p o r t 1 0 / 2 0 / 2 0 0 2 0 9 : 0 0 : 0 0 P e r i p h e r a l s : C O M 1 : N o n e C O M 2 : N o n e C O M 3 : N o n e...

  • Page 86: How To Set Peripheral Parameters For Rs-232 Ports

    4-14 Chapter 4: Setup How to Set Peripheral Parameters for RS-232 ports Press 1 to select the SYSTEM SETTING Menu Press 2 to select the PERIPHERAL Menu Select the RS-232C port Press 1 to change the Device Name.
  • Page 87 Chapter 4: Setup 4-15 Press 2 to go to next function To change Baud Rate, Character Bit, Parity Bit, Stop Bit, and POWER options, follow the same procedure as just explained for the Device Name in Steps 4 and 5. Press 0 to return to the PERIPHERAL Menu...

  • Page 88: How To Set Peripheral Parameters For Usb Ports (Microsoft Windows 98 Only)

    4-16 Chapter 4: Setup How to Set Peripheral Parameters for USB ports (Microsoft Windows 98 Only) Press 1 to select the SYSTEM SETTING Menu Press 2 to select the PERIPHERAL Menu...
  • Page 89 Chapter 4: Setup 4-17 Select the USB port Select thr RS-232C port Press 1 to change the Device Name. Press 2 to go to next function To change Baud Rate, Character Bit, Parity Bit, Stop Bit, and POWER options, follow the same procedure as just explained for the Device Name in Steps 4 and 5.

  • Page 90: How To Set Peripheral Parameters For Msr

    4-18 Chapter 4: Setup How to Set Peripheral Parameters for MSR Press 1 to select the SYSTEM SETTING Menu Press 2 to select the PERIPHERAL Menu Press 7 to select MSR Press 1 to change the MSR Type: ISO or JIS2. Press 0 to return to the PERIPHERAL Menu.

  • Page 91: How To Set Date/ Time

    Chapter 4: Setup 4-19 How to Set Date/ Time * The System Setup Program for Windows 98 does not support this function. Press 1 to select the SYSTEM SETTING Menu Press 3 to select the DATE/ TIME Menu Select one of the options •...
  • Page 92 4-20 Chapter 4: Setup Set Date * The System Setup Program for Windows 98 does not support this function. Press 1 to select the DATE Menu Press 1 to change the DATE Enter the DATE in the MM/DD/YY and press the ENTER key or P1 key Press 0 to return to the DATE/ TIME Menu...
  • Page 93 Chapter 4: Setup 4-21 Set Time * The System Setup Program for Windows 98 does not support this function. Press 2 to select the TIME Menu Press 1 to change the TIME 10. Enter the TIME in the HH:MM: SS format and press the ENTER key or P1 11.
  • Page 94 4-22 Chapter 4: Setup Set Time Zone * The System Setup Program for Windows 98 does not support this function. 12. Press 3 to select the TIME ZONE Menu 13. Press 1 to change the TIME ZONE 14. Press 0 to return to the DATE/ TIME Menu...

  • Page 95: How To Set Terminal Name

    Chapter 4: Setup 4-23 How to Set Terminal Name * The System Setup Program for Windows 98 does not support this function. Press 1 to select the SYSTEM SETTING Menu Press 4 to select the NETWORK Menu Press 1 to select the TERMINAL NAME Menu Press 1 to change the TERMINAL NAME...

  • Page 96: How To Set Domain

    4-24 Chapter 4: Setup Enter the TERMINAL NAME which consists of alpha (capital letter) and numeric (Min.1 character - Max 15 characters) Caution: The TERMINAL NAME should start with an alphabet character. After the first character you can use alphanumeric, minus (-,) and underline ( _ ).
  • Page 97 Chapter 4: Setup 4-25 Press 1 to select the SYSTEM SETTING Menu Press 4 to select the NETWORK Menu Press 2 to select the DOMAIN Menu Press 1 to change the DOMAIN Enter the DOMAIN which consists of any character or you can leave the DOMAIN blank Press the ENTER key or P1 key to set the DOMAIN Press 0 to return to the NETWORK Menu...

  • Page 98: How To Set Ip Address

    4-26 Chapter 4: Setup How to Set IP Address * The System Setup Program for Windows 98 does not support this function. Press 1 to select the SYSTEM SETTING Menu Press 4 to select the NETWORK Menu Press 3 to select the IP ADDRESS Menu Press 1 to change DHCP Press 2 to go to next function Press 1 to change the IP ADDRESS...
  • Page 99 Chapter 4: Setup 4-27 Enter the IP ADDRESS and press the ENTER key or P1 key To change the SUBNET MASK and the GATEWAY, follow the same procedure as just explained for the IP ADDRESS in Steps 5, 6 and 7. Press 0 to return to the NETWORK Menu...

  • Page 100: How To Set Name Server

    4-28 Chapter 4: Setup How to Set Name Server * The System Setup Program for Windows 98 does not support this function. Press 1 to select the SYSTEM SETTING Menu Press 4 to select the NETWORK Menu Press 4 to select the NAME SERVER Menu Press 1 to change the PRIMARY DNS Enter the PRIMARY DNS and press the ENTER key or P1 key Press 2 to go to next function...
  • Page 101 Chapter 4: Setup 4-29 To change the SECONDARY DNS, the PRIMARY WINS, and the SECONDARY WINS, follow the same procedure as just explained for the PRIMARY DNS in Steps 4, 5, and 6. Press 0 to return to the NETWORK Menu...

  • Page 102: How To Make Windowsce Configuration

    4-30 Chapter 4: Setup How to Make WindowsCE Configuration * The System Setup Program for Windows 98 does not support this function. Press 1 to select the SYSTEM SETTING Menu Press 5 to select the CONFIGURATION Menu Press 1 to change the state of configuration Press 2 to go to next function Repeat steps 3 and 4 for the rest of configuration Press 0 to return to the SYSTEM SETTING Menu...

  • Page 103: Diagnostics

    Press 1 to select the TERMINAL Menu Press 1 to select the KEYBOARD test Press any key (other than 0 key) on the keyboard you are to test The NCR 7448 Workstation displays the key code for the key you press...

  • Page 104: How To Perform Keylock Test

    4-32 Chapter 4: Setup Press 0 to stop the test The NCR 7448 Workstation exits the keyboard test and returns to TERMINAL Menu How to Perform Keylock Test Press 2 to select the DIAGNOSTICS Menu Press 1 to select the TERMINAL Menu...
  • Page 105 EX, L, R, S, and P. When Keylock is not installed the NCR 7448 Workstation displays the message “unknown.” Press 0 to stop the test The NCR 7448 Workstation exits the KEYLOCK test and returns to TERMINAL Menu...

  • Page 106: How To Perform Tone Test

    4-34 Chapter 4: Setup How to Perform Tone Test Press 2 to select the DIAGNOSTICS Menu Press 1 to select the TERMINAL Menu...
  • Page 107 TONE test. You need to press 1 to cancel the TONE test Press 1 to cancel the TONE test, if needed Press 0 to stop the test The NCR 7448 Workstation exits the TONE test and returns to the TERMINAL Menu...

  • Page 108: How To Perform Network Ping-Pong Test

    4-36 Chapter 4: Setup How to Perform Network Ping-Pong Test Press 2 to select the DIAGNOSTICS Menu Press 1 to select the TERMINAL Menu Press 4 to select the NETWORK test Press 1 to start the NETWORK test...
  • Page 109 Chapter 4: Setup 4-37 Enter the destination unique IP Address of another NCR 7448 Workstation or PC in the network and press the ENTER key or P1 key The NCR 7448 Workstation displays either SUCCESSFUL or FAIL Press 0 to stop the test...

  • Page 110: How To Perform Display Test

    4-38 Chapter 4: Setup How to Perform Display Test Press 2 to select the DIAGNOSTICS Menu Press 2 to select the DISPLAY Menu...
  • Page 111 Menu. It prompts you to select one of the displays Press 1 to start the DISPLAY test The NCR 7448 Workstation displays a certain pattern of letters if the test is successful. When the test is failed, check the followings: •...

  • Page 112: How To Perform Printer Test

    Press 2 to select the DIAGNOSTICS Menu Press 3 to select the PRINTER Menu The NCR 7448 Workstation displays the printers which are set in the PERIPHERAL Menu within the PARAMETERS Menu. It prompts you to select one of the printers...
  • Page 113 Chapter 4: Setup 4-41 Receipt/ Journal test Press 1 to start the RECEIPT test or Press 2 to start the JOURNAL test Press 0 to stop the test The NCR 7448 Workstation exits the PRINTER test and returns to PRINTER Menu...
  • Page 114 Press 4 to start the VALIDATION test Insert paper into the slip (validation) slot of the printer and press any key to start printing Press 0 to stop the test The NCR 7448 Workstation exits the PRINTER test and returns to PRINTER Menu...

  • Page 115: How To Perform Scanner Test

    Press 2 to select the DIAGNOSTICS Menu Press 4 to select the SCANNER Menu The NCR 7448 Workstation displays the scanners which are set in the PERIPHERAL Menu within the PARAMETERS Menu. It prompts you to select one of the scanners...

  • Page 116: How To Perform Scale Test

    4-44 Chapter 4: Setup Press 0 to stop the test The NCR 7448 Workstation exits the SCANNER test and returns to SCANNER Menu How to Perform Scale Test Press 2 to select the DIAGNOSTICS Menu Press 5 to select the OTHERS Menu...
  • Page 117 Chapter 4: Setup 4-45 Note: In case the status is other than success: the NCR 7448 Workstation leaves the box for weight blank. Status Codes other than success: Error, Not Provide, Timeout, Motion, Under Capacity, Over Capacity. Press 0 to stop the test...

  • Page 118: How To Perform Coin Dispenser Test

    4-46 Chapter 4: Setup How to Perform Coin Dispenser Test Press 2 to select the DIAGNOSTICS Menu Press 5 to select the OTHERS Menu Press 2 to select the COIN DISPENSER test...
  • Page 119 Enter the change amount to be discharged and press the ENTER key or P1 The NCR 7448 Workstation displays either PASS or FAIL Press 0 to stop the test The NCR 7448 Workstation exits the COIN DISPENSER test and returns to OTHERS Menu.

  • Page 120: How To Perform Cash Drawer Test

    4-48 Chapter 4: Setup How to Perform Cash Drawer Test Press 2 to select the DIAGNOSTICS Menu Press 5 to select the OTHERS Menu Press 3 to start the CASH DRAWER test...
  • Page 121 Press 1 to test the DRAWER #1 The DRAWER #1 opens Press 2 to test the DRAWER #2 The DRAWER #2 opens Press 0 to stop the test The NCR 7448 Workstation exits the DRAWER test and returns to the OTHERS Menu...

  • Page 122: How To Perform Msr Test

    4-50 Chapter 4: Setup How to Perform MSR Test...
  • Page 123 Press 4 to start the MSR test Swipe a card Swipe the card again to continue the test See the result when the NCR 7448 Workstation finished the test. The NCR 7448 Workstation displays either PASS or FAIL Press 0 to stop the test...

  • Page 124: How To Perform Server Lock Test

    How to Perform Server Lock Test Press 2 to select the DIAGNOSTICS Menu Press 5 to select the OTHERS Menu Press 5 to start the SERVER LOCK test Note: When the SERVER LOCK is not installed the NCR 7448 Workstation displays the message “unknown.”...
  • Page 125 The NCR 7448 Workstation displays the Operator number which is assigned to the Server Lock. Repeat this step to continue the SERVER LOCK test with other Server Locks Press 0 to stop the test The NCR 7448 Workstation exits the SERVER LOCK test and returns to OTHERS Menu...

  • Page 126: How To Interpret Diagnostics Error Messages

    Press any key when an error message is displayed and the NCR 7448 Workstation will return to the previous screen. Perform the possible remedies for the error and power up the NCR 7448 Workstation again if you get some error.

  • Page 127: Install Application

    Chapter 4: Setup 4-55 INSTALL APPLICATION * The System Setup Program for Windows 98 does not support this function. How to Install Application from Storage Card Caution: To perform this procedure you will need a PCMCIA or a Compact Flash disk I/F board Press 3 to select the INSTALL APPLICATION Menu Press 1 to select the STORAGE CARD Menu Press 1 to search available applications...

  • Page 128: How To Install Application From Lan

    Caution: CE Platform Software Version 1.2 or later allows 7448 Workstation to install an application onto other 7448 Workstations instead of using a server PC. The case of using a 7448 Workstation, a master workstation and client workstation need the CE Platform Software Version 1.2 or later and the application that supports software installation between workstations.
  • Page 129 Press 1 to search available applications If you need to change the IP Address or Computer Name of the source device: the server computer or the NCR 7448 Workstation >> See How to set Source IP Address or Computer Name (for INSTALL APPLICATION)
  • Page 130 4-58 Chapter 4: Setup Press 0 to return to the LAN Menu after the installation is completed Note: See Software Installation Errors in this chapter if you get any error message.
  • Page 131 Server PC or another NCR 7448 Workstation Enter the unique IP Address or Computer Name of the source device: the Server PC or another NCR 7448 Workstation, and press the ENTER key or P1 key Press 0 to return to the LAN Menu...

  • Page 132: How To Install Application Upgrades

    4-60 Chapter 4: Setup How to Install Application Upgrades Use the same procedure as How to Install Application from Storage Card, or How to Install Application from LAN. BACKUP/ RESTORE * The System Setup Program for Windows 98 does not support this function. How to Backup Press 4 to select the BACKUP/ RESTORE Menu...
  • Page 133 Press 1 to select the STORAGE CARD Menu Press 1 to select the BACKUP Menu Press 1 to start the Backup The NCR 7448 Workstation displays the confirmation message Press 1 to confirm starting the Backup Press 0 to return to the BACKUP/ RESTORE Menu Note: See Software Installation Errors in this chapter if you get any error message.

  • Page 134: How To Restore

    4-62 Chapter 4: Setup How to RESTORE Press 4 to select the BACKUP/ RESTORE Menu Press 1 to select the STORAGE CARD Menu...
  • Page 135 Chapter 4: Setup 4-63 Press 2 to select the RESTORE Menu Press 1 to start the Restore The NCR 7448 Workstation displays the confirmation message Press 1 to confirm starting the Restore Press 0 to power off Note: See Software Installation Errors in this chapter if you get any error...

  • Page 136: Os Maintenance

    4-64 Chapter 4: Setup OS MAINTENANCE * The System Setup Program for Windows 98 does not support this function. How to Upgrade Operating System from Storage Card Caution: To perform this procedure you will need a PCMCIA or Compact Flash Disk I/F board Press 5 to select the OS MAINTENANCE Menu Press 1 to select the STORAGE CARD Menu...
  • Page 137 Chapter 4: Setup 4-65 Press 1 to select the operating system or press 2 to scroll through the available operating systems Press 1 to start the installation Press 0 to return to the OS MAINTENANCE-STORAGE CARD Menu after the installation is completed Note: See Software Installation Errors in this chapter if you get any error message.

  • Page 138: How To Upgrade Operating System From Lan

    Caution: CE Platform Software Version 1.2 or later allows 7448 Workstation to install the Operating System onto other 7448 Workstations instead of using a server PC. The case of using a 7448 Workstation, a master workstation and client workstation need the CE Platform Software Version 1.2 or later.
  • Page 139 Press 1 to search available operating systems If you need to change the IP Address or Computer Name of the source device: the server computer or the NCR 7448 Workstation? >> See How to set Source IP Address or Computer Name (for OS MAINTENANCE)
  • Page 140 4-68 Chapter 4: Setup How to Set Source IP Address or Computer Name Press 5 to select the OS MAINTENANCE Menu Press 2 to select the LAN Menu Press 2 to select the SETUP Menu...
  • Page 141 Server PC or another NCR 7448 Workstation Enter the unique IP Address or Computer Name of the source device: the Server PC or another NCR 7448 Workstation, and press the ENTER key or P1 key Press 0 to return to the LAN Menu...

  • Page 142: Printer Test Errors

    4-70 Chapter 4: Setup Printer Test Errors Error Message Cause Possible Remedies JOURNAL LOW Journal paper has run Install a new roll paper and press Clear key RECEIPT LOW Receipt paper has run Install a new roll paper and press Clear key TIMEOUT Printer is not responsive Check the printer interface cable or the...
  • Page 143 Chapter 4: Setup 4-71 Error Message Cause Possible Remedies TIMING PULSE Error occurred on motor Replace the motor ERROR Error occurred on motor Replace the circuit circuit Wiring between Connect the wire connector and motor is wrong Error occurred on power Replace the main supply (24V) processor board or...

  • Page 144: Software Installation Errors

    4-72 Chapter 4: Setup Software Installation Errors Error Case 1 Cause Possible Remedies/Actions Cannot find the storage card Check if the storage card is correctly is inserted Error Case 2 Cause Possible Remedies/Actions Cannot find the server Check if the server name is correctly designated.
  • Page 145 Chapter 4: Setup 4-73 Error Case 3 Cause Possible Remedies/Actions Cannot find the information Check if the software to be installed is files correctly copied to the storage card or the server PC.

  • Page 146: Server Pc Setup For Application Install & Os Maintenance

    Hard Disk with more than 10M byte free space • CD-ROM Drive • Ethernet LAN Adapter • Windows NT 4.0 with Service Pack 3 or later Software: G370-1724-0000 (NCR PXE Staging and Crisis Recovery Server Services) D570-0725-0000 (NCR 7448 WindowsCE Platform Software)

  • Page 147: Install "Ncr Pxe Staging And Crisis Recovery Server Services

    Caution: The server PC must have the account that belongs to Administrator Group. Note: If “NCR PXE Staging and Crisis Recovery Server Services” is already installed on the Server PC it is not neccesary to install the software. Insert “NCR PXE Staging and Crisis Recovery Server Services” CD-ROM into the server PC.

  • Page 148: Create The Pxe Folder

    4-76 Chapter 4: Setup 3. Click Next. Setup.exe will automatically install the software onto the server PC. Click Finish and restart the server PC. Create the PXE folder Open the Explorer. Create a new folder named PXE where you want to place the application files you want to install.

  • Page 149: Tftp Setting

    Chapter 4: Setup 4-77 TFTP Setting Click the Windows Start Button, click Run, and enter NCRTFTPS –PARAMETERS. Click OK Change the Default Directory to C:\PXE. Note: Assume the PXE folder is created under C-drive. Click Apply.

  • Page 150: Changing Event Viewer Setting

    4-78 Chapter 4: Setup Changing Event Viewer Setting The errors of NCR TFTP Server will be recorded on the Event Viewer – Application Log of the server PC when LAN/ Search function in the INSTALL APPLICATION Menu or OS MAINTENANCE Menu in the SYSTEM SETTING is selected.

  • Page 151: Copy The Application Files To The Pxe Folder

    Chapter 4: Setup 4-79 Select Application and click Overwrite Events as Needed. Click OK. Restart the server PC. Copy the application files to the PXE folder Copy the application files to the PXE folder. Note: See the readme.txt file for details of each application files to install.
  • Page 152 4-80 Chapter 4: Setup...

  • Page 153: Chapter 5: Crisis Recovery

    Crisis Recovery Operation Overview This chapter provides step-by-step procedures for Crisis Recovery Operation. Install “NCR PXE Staging and Crisis Recovery Server Services” Set up the Server PC Network Boot Setting of the NCR 7448 Workstation...

  • Page 154: System Requirements

    * 400M byte free space is necessary to copy the Windows 98 ghost image to hard disk. NCR 7448 Workstation This is the target NCR 7448 Workstation which you want to have the Operating System restored to. • PS/2 Keyboard or USB Keyboard Caution: PS/2 Keyboard and USB Keyboard can’t be used at the same time.
  • Page 155 Chapter 5: Crisis Recovery 5-3 D570-0741-0100 (NCR 7448 DOS O/S Recovery Software-Hard Disk) D570-0742-0100 (NCR 7448 Windows 98 Recovery Software) D570-0754-0000 (NCR 7448 WindowsCE 3.0 Platform Software)

  • Page 156: Install "Ncr Pxe Staging And Crisis Recovery Server Services" (Version 1.1)

    Group. Note: If “NCR PXE Staging and Crisis Recovery Server Services” is already installed (with NCR DHCP Server) on the Server PC it is not neccesary to install the software. However, if “NCR PXE Staging and Crisis Recovery Server Services” is installed without NCR DHCP Server it is necessary to uninstall the software and re-install it by performing the following procedure.
  • Page 157 Chapter 5: Crisis Recovery 5-5 1. Click Next. 2. Enter User Name and Organization, and select Install this application for: Anyone who uses the computer (all users)
  • Page 158 Chapter 5: Crisis Recovery 3. Click Next. 4. Click Install.
  • Page 159 Chapter 5: Crisis Recovery 5-7 5. Setup.exe will automatically install the software onto the server PC. 6. Click Finish.
  • Page 160 Chapter 5: Crisis Recovery 7. Restart You must restart your system for the configuration if shown. 8. Go to “Parameter Set Up” paragraph...

  • Page 161: Install "Ncr Pxe Staging And Crisis Recovery Server Services" (Version 1.0)

    Group. Note: If “NCR PXE Staging and Crisis Recovery Server Services” is already installed (with NCR DHCP Server) on the Server PC it is not neccesary to install the software. However, if “NCR PXE Staging and Crisis Recovery Server Services” is installed without NCR DHCP Server it is necessary to uninstall the software and re-install it by performing the following procedure.
  • Page 162 5-10 Chapter 5: Crisis Recovery 2. Click Next. 3. Click Next. 4. Setup.exe will automatically install the software onto the server PC. Click Finish and restart the server PC.

  • Page 163: Parameter Set Up

    1. Click the Windows Start button, click Run, and enter regedit. 2. Click OK to run the Registry Editor. 3. Open the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\NCR\Services\NCR BINL/DHCP Server 4. Double click Run Default value and change its data to C:\PXE\diskinit.bsd.
  • Page 164 5-12 Chapter 5: Crisis Recovery 5. Open the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\NCR\Services\NCR BINL/DHCP Server\IPRange 6. The EndIP, NextIP, StartIP value defines the IP Address range for the NCR 7448 Workstations. Ask your network administrator for the data.
  • Page 165 Chapter 5: Crisis Recovery 5-13 7. Open the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\NCR\Services\NCR BINL/DHCP Server\Options 8. 1 value defines the SUBNET MASK. Ask your network administrator for the data. 9. Close the Registry Editor.
  • Page 166 5-14 Chapter 5: Crisis Recovery TFTP Setting 1. Click the Windows Start button, click Run, and enter NCRTFTPS –PARAMETERS. 2. Click OK. 3. Change the Default Directory to C:\PXE. Note: Assume the PXE folder is created under C-drive. 4. Click Apply.

  • Page 167: Set Up A Server Pc(Windows Nt)

    Chapter 5: Crisis Recovery 5-15 Set up a Server PC(Windows NT) The next step is to set up a Server PC with Windows NT so that the NCR 7448 Workstation can access the Operating System file through the Ethernet network.
  • Page 168 5-16 Chapter 5: Crisis Recovery Sharing Permission Setting Select one of the followings (A or B): A: Enable Guest Account Click the Windows Start Button, point to Programs, point to Administrative Tools (Common), and click User Manager. Double click Guest.
  • Page 169 Chapter 5: Crisis Recovery 5-17 Uncheck Account Disabled B: Create a new Account Create a new account if you want to specify the Guests that you allow to have access to the Server PC. Click on User/ New User. Type PXEUSER in the Username field. Uncheck User Must Change Password at Next Logon, and Account Disabled.
  • Page 170 5-18 Chapter 5: Crisis Recovery 4. Click OK. Confirm Computer Name, WORKGROUP, and DOMAIN Open the Control Panel. Select Network. Under the Identification tab confirm Computer Name and Workgroup.
  • Page 171 Chapter 5: Crisis Recovery 5-19 Select Change if you need to change the parameters. Change Computer Name, WORKGROUP, and DOMAIN, if needed.
  • Page 172 5-20 Chapter 5: Crisis Recovery Under the Protocols tab select TCP/IP Protocol and then click Properties. In the Microsoft TCP/IP Properties dialog box, click the IP Address tab. Confirm the IP Address, Subnet Mask, and Default Gateway. Restart the server PC. 10.

  • Page 173: Set Up A Server Pc(Windows 2000)

    Chapter 5: Crisis Recovery 5-21 Set up a Server PC(Windows 2000) The next step is to set up a Server PC with Windows 2000 so that the NCR 7448 Workstation can access the Operating System file through the Ethernet network.
  • Page 174 5-22 Chapter 5: Crisis Recovery Sharing Permission Setting Select one of the followings: A:Enable Guest Account; Go to step 4 after step 3 B: Create a new Account; Go to step 6 after step 3. Click the Windows Start Button, point to Settings, and click Control Panel. Double click Users and Password.
  • Page 175 Chapter 5: Crisis Recovery 5-23 Select the Advanced tab and select Advanced. A: Enable Guest Account Select Users folder and double click Guest.
  • Page 176 5-24 Chapter 5: Crisis Recovery Check User cannot change password, and Password never expires. Uncheck Account is disabled. Then, click OK.
  • Page 177 Chapter 5: Crisis Recovery 5-25 B: Create a new Account Create a new account if you want to specify the Guests that you allow to have access to the Server PC. Select New User from Action menu. Type PXEUSER in the Username field. Uncheck User Must Change Password at Next Logon, and Account Disabled.
  • Page 178 5-26 Chapter 5: Crisis Recovery Click Create. Confirm Computer Name, WORKGROUP, and DOMAIN Click the Windows Start Button, point to Settings, and click Control Panel. Double click System. Under the Network Identification tab confirm Computer Name and Workgroup. Select Properties if you need to change the parameters.
  • Page 179 Chapter 5: Crisis Recovery 5-27 Change Computer name and Workgroup, if needed. Restart the server PC if you change Computer Name, WORKGROUP. Confirm IP address, Subnet Mask, and Default Gateway Click the Windows Start Button, point to Settings, and click Control Panel.
  • Page 180 5-28 Chapter 5: Crisis Recovery Double click Network and Dial-up Connections. Double click Local Area Connection.
  • Page 181 Chapter 5: Crisis Recovery 5-29 Click Properties. Select Internet Protocol (TCP/IP) and click Properties.
  • Page 182 5-30 Chapter 5: Crisis Recovery Select Use the following IP address and confirm the IP Address, Subnet Mask, and Default Gateway. Click OK. Reboot the Server PC.
  • Page 183 Chapter 5: Crisis Recovery 5-31 If PXE does not work perform the following procedure: Click the Windows Start Button, point to Settings, and click Control Panel. Double click Administrative Tools.
  • Page 184 5-32 Chapter 5: Crisis Recovery Double click Services. Right-mouse click NCR BINL Service and click stop. Repeat the same procedure to stop NCR DHCP Server and NCR TFTP Service.
  • Page 185 Chapter 5: Crisis Recovery 5-33 Right-mouse click NCR BINL Service and click start. Repeat the same procedure to start NCR DHCP Server and NCR TFTP Service. Make sure that you start NCR BINL Service first.

  • Page 186: Copy The Recovery Files To The Pxe Folder

    5-34 Chapter 5: Crisis Recovery Copy the Recovery files to the PXE folder Copy the following three files to the PXE folder from a CD-ROM. • DISKINIT.BSD (PXE Boot Strap Program) • DISKINIT.BID (PXE Boot Image) Depending on the Operating System you want to install, copy one of the following files: WindowsCE •...

  • Page 187: Ncr 7448 Network Boot Setting With Lcd Operator Display

    Caution: Power up the workstations at an interval of at least five seconds if you are going to turn on more than one workstation. If the NCR 7448 Workstation installs two or more disks(e.g. Flash and Hard disks), go to Step 3. If not, go to Step 8.
  • Page 188 5-36 Chapter 5: Crisis Recovery Press the Enter key. Select the Boot menu into the Phoenix BIOS Setup Utility. And pull down the Hard Drive item. Pheonix BIOS Setup Utility Main Advanced Security Power Boot Exit Diskette Drive Item Specific Help -Hard Drive M-system DiskOnChip SanDisk SDCFB-48-(PM)
  • Page 189 Chapter 5: Crisis Recovery 5-37 When you can set the “minus” key on the 80 key keyboard, you can 1) Press and hold down Alt key. 2) Press the “4” and “5” keys sequencially on the NUM PAD. 3) Release the Alt key. If you change the boot order, select Exit Saving Changes from the Exit menu.

  • Page 190: Ncr 7448 Platform Software Installation

    5-38 Chapter 5: Crisis Recovery NCR 7448 Platform Software Installation After and the NCR 7448 Network Boot Setting, the NCR 7448 Workstation displays the following menu: Network Parameters 0.Go Installation 1.Subnet Mask 2.Default Gateway 3.Share name 4.Workgroup 5.Domain 6.Select Disk Image SELECT # 11.
  • Page 191 Installation Complete! Turn off the system. 13. Turn off the 7448 Workstation. Note: In case of the NCR 7448 Workstation displays the error message, power off and on the workstation, check the parameters, and start installation again.

  • Page 192: Ncr 7448 Network Boot Setting With 2X20 Operator Display

    2x20 "blind" procedure NOT be attempted unless the operator has successfully performed the similar operation on the LCD Operator Dislay version of the 7448 terminal. The procedure is really the same for either display, but the difference is that the 2x20 display will not display as many lead-thru messages (and for part of this procedure NO lead-thru messages will be displayed on 2x20).
  • Page 193 Chapter 5: Crisis Recovery 5-41 Note*1 If you press the ESC key too early (or too late) you will not go on to Boot Menu. In this case, turn off the workstation and start over again. You are now at the boot menu, which is still a blind operation for 2x20 displays.

  • Page 194: Ncr 7448 Platform Software Installation

    5-42 Chapter 5: Crisis Recovery NCR 7448 Platform Software Installation After and the NCR 7448 Network Boot Setting, the NCR 7448 Workstation displays the following menu: 2x20 Operator Display Network Parameters 0. Go Installation Network Parameters 1. Subnet Mask Network Parameters 2.
  • Page 195 Press any key. Writing to the Flash Disk starts. "Installation Complete! Turn off the system" will be displayed in about twenty five seconds. Installation Complete ! Network Parameters Turn off the system. Turn off the 7448 Workstation.
  • Page 196 NT PC is not set correctly.You may want to verify that this porcess works correctly on a LCD terminal before proceeding further. In case of the NCR 7448 Workstation displays the error message, power off and on the workstation, check the parameters, and start installation again.
  • Page 197 Chapter 5: Crisis Recovery 5-45 The following table shows default setting of each parameter: Menu Description Default Parameter 0. Go Installation Start Installation Subnet Mask Subnet Mask Setting Provided by DHCP should match that of your Server PC Default Gateway Default Gateway Setting Provided by DHCP should match that of your...
  • Page 198 3. To Flash Disk *3 4. To Hard Disk *4 5. To Compact Flash *5 *1: NCR72WCE.GHO is the 7448 Windows CE 2.12 Image for Flash Disk *2: NCRDOSM.GHO is the MS-DOS Image for Flash Disk *3: Select “3. To Flash Disk” and enter the O/S file name for Flash Disk.
  • Page 199 Chapter 5: Crisis Recovery 5-47 2x20 Operator Display 1. Subnet Mask MENU MENU MENU Subnet Mask Provided DHCP Subnet Mask Subnet Mask 0. Exit 1. Change 1. 255 255 255 0 Subnet Mask 2. 255 255 0 0 Subnet Mask 3.
  • Page 200 5-48 Chapter 5: Crisis Recovery 4. Workgroup MENU MENU Note Workgroup - WORKGROUP Workgroup Enter Workgroup 0. Exit 1. Change XXXXXXX (Max 15 characters) 5.Domain Note MENU MENU Domain Domain Enter Domain 0. Exit 1. Change XXXXXXX (Max 16 characters) 6.
  • Page 201 Chapter 5: Crisis Recovery 5-49 *1: NCR72WCE.GHO is the 7448 Windows CE 2.12 Image for Flash Disk *2: NCRDOSM.GHO is the MS-DOS Image for Flash Disk *3: Select “3. To Flash Disk” and enter the O/S file name for Flash Disk.
  • Page 202 5-50 Chapter 5: Crisis Recovery...

  • Page 203: Appendix A: Bios

    BIOS Setup This section describes how to configure your NCR 7448 Workstation BIOS CMOS options. The NCR 7448 Workstation requires the default parameters. To set the default parameters do the followings:...

  • Page 204: Ncr 7448 Network Boot Setting

    NCR 7448 Network Boot Setting See Keys Used in the Crisis Recovery, BIOS Setup, and BIOS Upgrade in Appendix A: BIOS. Turn on the NCR 7448 Workstation power. Press ESC key when the boot manager displays the followings: PXE-M00: BootManage UNDI, PXE-2.0 (build XXX)

  • Page 205: Main Menu

    Appendix A: BIOS Main Menu The following tables show the default parameters of the Version 1.1.0.1 BIOS (dated on 04/01/2002). Those parameters might be different in the latest BIOS. System Time Set your local time System Date Set your local date Legacy Diskette A Disabled Legacy Diskette B...
  • Page 206 Appendix A: BIOS Secondary Master Type Auto Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard Secondary Slave Type Auto Multi-Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I/O Disabled Transfer Mode Standard Boot Options Summary screen Disabled Floppy check...

  • Page 207: Advanced Menu

    Appendix A: BIOS Advanced Menu ► Advanced Chipset Control ► I/O Device Configuration ► Personality Card ► Audio Options Menu ► PCI Configuration Disk-On-Chip Address CE00-CFFF Secured Setup Configurations Installed O/S Other Reset Configuration Data Large Disk Access Mode Boot-time Diagnostic Screen Disabled QuickBoot Mode Enabled...
  • Page 208 Appendix A: BIOS I/O Device Configuration PS/2 Mouse Auto Detect Serial port A Enabled Base I/O address Interrupt IRQ 4 Scanner Power Auto Serial port B Enabled Mode Normal Base I/O address Interrupt IRQ 3 Scanner Power Auto Parallel port Disabled Floppy disk controller Disabled...

  • Page 209: Pci Configuration

    Appendix A: BIOS PCI Configuration ► PCI/ PNP ISA UMB Region Exclusion ► PCI/ PNP ISA IRQ Resource Exclusion ► PCI/ PNP ISA DMA Resource Exclusion ISA graphics device installed PCI IRQ line 1 Auto Select PCI IRQ line 2 Auto Select PCI/ PNP ISA UMB Region Exclusion C800 - CBFF...

  • Page 210: Security Menu

    Appendix A: BIOS PCI/ PNP ISA DMA Resource Exclusion DMA 0 Available DMA 1 Available DMA 2 Available DMA 3 Available DMA 5 Available DMA 6 Available DMA 7 Available Security Menu Supervisor Password Is Clear User Password Is Clear Set Supervisor Password Enter Set User Password...

  • Page 211: Boot Menu

    Appendix A: BIOS Boot Menu Diskette Drive +Hard Drive M-Systems DiskOnChip (c) Bootable Add-In Cards Boot Manage UNDI, PXE-2.0 (build 082) Exit Menu Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes...

  • Page 212: Bios Update

    Windows NT 4.0 with Service Pack 3 or later NCR 7448 Workstation This is the target NCR 7448 Workstation which you want to update the BIOS. Note: If your workstation has the 2x20 Operator Display, refer "BIOS Update Operation with 2x20 Operator Display" section in this chapter.
  • Page 213 Appendix A: BIOS A-11...

  • Page 214: Install "Ncr Pxe Staging And Crisis Recovery Server Services

    Group. Note: If “NCR PXE Staging and Crisis Recovery Server Services” is already installed (with NCR DHCP Server) on the Server PC it is not neccesary to install the software. However, if “NCR PXE Staging and Crisis Recovery Server Services” is installed without NCR DHCP Server it is necessary to uninstall the software and re-install it by the same procedure as Install “NCR PXE Staging and Crisis...

  • Page 215: When Finishing Bios Update

    Change the data of Run Default value back to C:\PXE\Diskinit.bsd. See the detailed procedure in Registry Setting for Image files. Caution: Do NOT turn off the NCR 7448 Workstation while downloading BIOS Update; otherwise the workstation will never reboot again.

  • Page 216: Ncr 7448 Network Boot Setting

    See Keys Used in the Crisis Recovery, BIOS Setup, and BIOS Upgrade in Appendix A: BIOS. Turn on the NCR 7448 Workstation power. The workstation displays the NCR logo. Caution: Power up the workstations at an interval of at least 5 seconds if you are going to turn on more than one workstation.
  • Page 217 Note: The Product Name Information and the Serial Number Information are located on the NCR Class/ Model/ Power Code/ Language Code/ Serial Number label on the Lower Cabinet of your workstation. At the Product Name Information entry, the workstation requests to enter the Class Number, the Model Number,Power Code and Language Code in the format ‘XXXX-YYYY-ZZZZ.’...

  • Page 218: Bios Update Operation With 2X20 Operator Display

    NO lead-thru messages will be displayed on the 2x20 display. If you mistype the key entry in the “blind” operation or feel the NCR 7448 Workstation does not work correctly, all you have to do first is turn off the NCR 7448 Workstation safely.
  • Page 219 If you cannot determine the Product Name and Serial Number, you perform the Normal BIOS Update sequence first. If the Normal BIOS Update does not update the NCR 7448 BIOS, perform the Alternative BIOS Update sequence. Note*2: Prior to the BIOS update operation, some NCR 7448 workstations request you to enter the Product Name Information and the Serial Number Information.

  • Page 220: Normal Bios Update Sequence

    EX-Position. Turn on the NCR 7448 Workstation by pressing power switch. 2. Report System Setting To review the current version and date of NCR 7448 BIOS, make the System Setting Report by following the procedures below. 1. Press ‘1’ to select the SYSTEM SETTING Menu.

  • Page 221: Enter Setup

    Appendix A: BIOS A-19 After power LED turned off, turn on the NCR 7448 Workstation by pressing power switch. 4. Enter PXE PROM Boot Press the ESC key 10-12 seconds after pressing power switch. (See Note*4) Note*4: If you press the ESC key too early (or too late) you will not go on to Boot Menu.
  • Page 222 BIOS Image. 7. Turn Off and On NCR 7448 Workstation with EX-Position Wait at least 30 seconds to finish updating the BIOS. Turn off the NCR 7448 Workstation by pressing power switch. After power LED turned off, turn on the NCR 7448 Workstation by pressing power switch.
  • Page 223 Appendix A: BIOS A-21 If the version and date of the NCR 7448 BIOS has not been updated, you should supply the Product Name and Serial Number Information prior to update the BIOS image. To get more information, refer the “Alternative BIOS Update Sequence”...

  • Page 224: Alternative Bios Update Sequence

    A-22 Appendix A: BIOS Alternative BIOS Update Sequence The following diagram shows the alternative BIOS update sequence, which requests you to enter the Product Number and the Serial Number Information. This sequence is the same as the normal BIOS update sequence except for step 6a and 6b.
  • Page 225 Note*7). 6. Press Enter key to terminate the Serial Number entry. Note*6: The Product Name Information is located on the NCR Class/ Model/ Serial Number label on the lower cabinet of your workstation. The format of the Product Name Information is as follows: ‘XXXX’...
  • Page 226 A-24 Appendix A: BIOS Download New BIOS Image Press ‘1’ key to download and update the new BIOS image (If you press any other key, the NCR 7448 Workstation will return to the procedure 3 of step 6a).

  • Page 227: Keys Used In The Crisis Recovery, Bios Setup, And Bios Update

    Appendix A: BIOS A-25 Keys Used in the Crisis Recovery, BIOS Setup, and BIOS Update The following keys on the keyboard are used in the Crisis Recovery, BIOS Setup, and BIOS Upgrade. Note: It is possible to install software with the 176-key Micromotion Keyboard or the 80-key Conventional Keyboard;...
  • Page 228 A-26 Appendix A: BIOS 176-Key Micromotion Keyboard Layout (PC Mode) Scro Print Paus ‘ Caps Lock ENTE Delet Cntl Page Spac Shift Insert Page Page Down Left Right Down Page Down Left Down Right Insert Delet Enter Note: The keys in gray color are NUM PAD Keys.

  • Page 229: Hardware Resources

    Appendix A: BIOS A-27 Hardware Resources Hardware Interrupts The following tables list the default settings. System Resource PCI Parity Error etc Timer (Counter 0) Keyboard Cascade (IRQ8 – 15) Serial Port (COM2) Serial Port (COM1) Serial Port (COM3 & COM4) Serial Port (COM5 &...
  • Page 230 A-28 Appendix A: BIOS I/O Map The following tables list the default settings. Length Description Note GPIO Base Address for PC97317 on Main Board MediaGX Power Management Base Address for Main Board PC97317 on MediaGX PCMCIA 170h ATA Disk Card Card RTC &...
  • Page 231 Appendix A: BIOS A-29 3F6h Primary IDE Channel Command Port Main Board 3F8h COM1 Base Address Main Board Built-in Ethernet(National 1000h 100h Main Board Semiconductor DP83815) 1400h IDE Controller Main Board AC80h PM1 Event Register Main Board AC84h PM1 Timer Register Main Board AC88h PM1 Control Register...

  • Page 233: Set Up Gold Disk: Pre-Loaded Ms Windows 98

    Appendix B Appendix B Set up Gold Disk: Pre-loaded MS Windows 98 If your configuration has the Gold disk, you need to set up with the following procedure: The Enter Network Password message box is displayed when you boot up the terminal.
  • Page 234 Appendix B When your terminal configuration has the 7448 workstation with Color SVGA type LCD operator display, set up on the following procedure to change the default setting(VGA). 1. Start the Control panel and select the Display applet.
  • Page 235 Appendix B 2. Select the Settings tab of the Display Properties and change the following setting. Then click OK. Colors: High Color(16 bit) Screen Area: 800 by 600 pixels...
  • Page 236 Appendix B 3. Click OK if following messages are shown: 4. Click Yes if the Desk Top screen will be displayed in the SVGA size correctly.

  • Page 237: Installing Ncr 7448 Platform Software For Windows 98

    PS/2 Keyboard or USB Keyboard. Installation Pre-procedure Set the CD-ROM drive of the Server PC to Shared so that the NCR 7448 Workstation can access the CD-ROM file through the Ethernet network. Assume the shared CD-ROM drive on PC is Z-drive for the description below.

  • Page 238: Installation Procedure

    Find “Z:\D5700740.EXE” on the NCR 7448 Workstation by using the Explorer and run it. Note: If “NCR 7448 Platform Software for Windows 98” is already installed on the PC, it should first be uninstalled. See the following “Uninstallation Procedure” in the next section.
  • Page 239 Appendix B Click Next. Select a setup type: Typical type, Compact type, or Custom Type, and then click Next.
  • Page 240 Appendix B If you choose Custom type, choose the program features that you want to install, and then click Next. If you select Typical type or Compact type, skip this step. Typical type, Compact type, or Custom type- Click Next.
  • Page 241 Appendix B Typical type, Compact type, or Custom type- Click Next. Note: For Compact type, Components Selected are “Platform Interface Files” and “Diagnostics Files.” Typical type, Compact type, or Custom type- Click Finish.

  • Page 242: Un-Installation Procedure

    Appendix B Un-installation Procedure Find “Z:\D5700740.EXE” on the NCR 7448 Workstation by using the Explorer and run it. If the program detects “NCR 7448 Platform Software for Windows 98,” it runs a Maintenance program to remove the platform software components.

  • Page 243: Upgrade Installation Procedure

    Upgrade Installation Procedure Uninstall NCR 7448 Platform Software before Upgrade Installation. See “Un-installation Procedure” above. Find “Z:\D5700740.EXE” on the NCR 7448 Workstation by using the Explorer and run it. D5700740.EXE will automatically install the software onto the NCR 7448 Workstation.

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