Convention
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[x {y | z} ]
Getting Help
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Your Enterasys Networks service contract number
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A description of the failure
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A description of any action(s) already taken to resolve the problem
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The serial and revision numbers of all involved Enterasys Networks products in the network
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A description of your network environment (layout, cable type, etc.)
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Network load and frame size at the time of trouble (if known)
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The device history (for example, have you returned the device before, is this a recurring
problem, etc.)
•
Any previous Return Material Authorization (RMA) numbers
xiv Preface
Description
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