Printronix P7000 User Manual page 285

Table 13. LCD Message Troubleshooting Table
Displayed Message
SHTL MISMATCH Yes
Use Correct RBN
SHUT DRVR CIR* No
See User Manual
SHUTL INV CMD* No
SHUTL INV PARM* No
SHUTL OVR SPEED* No
SHUTTLE JAM Yes
SHUTTLE STALL Yes
SHUTTLE TYPE NOT No
SUPPORTED*
SOFTWARE ERROR* No
CYCLE POWER
SPX FOUND, ERROR: No
KEY NOT DETECTED
Can User
Explanation
Correct?
This message displays
when an Extended Life
Ribbon is mounted on a
500 lpm printer.
The shuttle driver circuit
on the controller board is
drawing too much
current.
Shuttle Invalid
Command. Firmware
error on controller board.
Shuttle Invalid
Parameter. Firmware
error on controller board.
The shuttle is oscillating
too rapidly.
No shuttle movement or
shuttle moving at the
wrong speed.
The shuttle is not moving.
See "SHUTTLE JAM" on
page 285.
The shuttle type was not
detected at power-up or
the shuttle installed in the
printer is not supported
by the firmware.
Application software tried
to perform illegal printer
function, or damaged
logic circuits found on
controller board.
The controller board does
not have a security key.
Fault Messages
Solution
Install Standard Life Ribbon.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Check for obstruction to shuttle, a
twisted ribbon, or platen lever
closed too tightly. If fault source is
not apparent, contact your
authorized service representative.
Set the platen lever to match the
thickness of paper, but not too
tightly. Check and adjust the platen
gap. Inspect the ribbon mask for
deformation that snags and
interferes with shuttle movement. If
fault source is not apparent, contact
your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
1
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