Chapter
7
Diagnosing Problems
Table 13. LCD Message Troubleshooting Table
Displayed Message
FRAMING ERROR
FREEFORM OFF
FREEFORM ON: OFF
HOLD KEY @ PWRUP
GRF CHK ERROR
PRESS STOP
H00: PCI SLOT ?
See User Manual
H01: PCI J12
See User Manual
H02: PCI J13
See User Manual
278
Can User
Explanation
Correct?
Yes
The printed output may
contain random !
(exclamation point)
characters.
Yes
A control panel key is
stuck in the down
position.
No
This message appears if
the freeform feature is
enabled. This feature is
for manufacturing use
only and is never used by
the customer or field
maintenance personnel.
Yes
Graphic Check Error: in
the CT emulation over a
twinax interface, the
printer received a non-
printable character.
No
The controller board is
not communicating with a
PCI card. This could
indicate a bad PCI card,
poor connection, or
problem in the PCI bus.
No
The controller board is
not communicating with
the PCI card in PCI slot
J12. This could indicate a
bad PCI card, poor
connection, or problem in
the PCI bus.
No
The controller board is
not communicating with
the PCI card in PCI slot
J13. This could indicate a
bad PCI card, poor
connection, or problem in
the PCI bus.
Solution
Make a configuation printout. Set
printer serial interface parameters to
match host configuration settings
for Data Protocol, Baud Rate, Data
Bits, Stop Bits, Parity, Data Terminal
Ready, and Request to Send.
Press the key again.
Contact your authorized service
1
representative.
Press CLEAR and then ON LINE.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Contact your authorized service
1
representative.
Need help?
Do you have a question about the P7000 and is the answer not in the manual?
Questions and answers