IBM System x3100 M4 Type 2582 Problem Determination And Service Manual page 147

Type 2582
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Table 7. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, "Parts listing, System x3100 M4 Type 2582," on page 151 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a Trained
service technician.
v Go to the IBM support website at http://www.ibm.com/supportportal/ to check for technical information, hints, tips, and
new device drivers or to submit a request for information.
Message
number
Component
201-803-xxx
Memory
201-804-xxx
Memory
201-805-xxx
Memory
Test
State
Memory Test
Aborted
Memory Test
Aborted
Memory Test
Aborted
Description
Action
Test canceled:
1. Turn off and restart the system.
could not enable
2. Run the test again.
the processor
3. Make sure that the server firmware is
cache.
at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD
section for this component. For more
information, see "Updating the
firmware" on page 267.
4. Run the test again.
5. If the failure remains, go to the IBM
website for more troubleshooting
information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Test canceled: the
1. Turn off and restart the system.
memory controller
2. Run the test again.
buffer request
3. Make sure that the server firmware is
failed.
at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD
section for this component. For more
information, see "Updating the
firmware" on page 267.
4. Run the test again.
5. If the failure remains, go to the IBM
website for more troubleshooting
information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Test canceled: the
1. Turn off and restart the system.
memory controller
2. Run the test again.
display/alter write
3. Make sure that the server firmware is
operation was not
completed.
at the latest level. The installed
firmware level is shown in the DSA
event log in the Firmware/VPD
section for this component. For more
information, see "Updating the
firmware" on page 267.
4. Run the test again.
5. If the failure remains, go to the IBM
website for more troubleshooting
information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
127
Chapter 3. Diagnostics

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