HP Z800 Maintenance And Service Manual page 266

Table 6-10
Screen message
918—Front USB Not
Connected
920—Fatal error on QPI link X
921—Fatal error on QPI
Protocol link X
922—Fatal error on PCIe slot
X
923—Fatal error on ESI port 0
924—Fatal error on IOH core
X
925—Fatal error on IOH
miscellaneous
926—Fatal error on IOH Vtd
927—Fatal error on DIMM in
slot CPU X DIMM Y
928—Fatal machine check
detected on CPU X
1720—SMART Hard Drive
Detect Imminent Failure
1783—Fixed Disk 0/1 locked
1796—SATA Cabling Error
1797—SATA Drivelock is not
supported in RAID mode
1801—Microcode Update
Error
254 Chapter 6 Diagnostics and troubleshooting
POST error messages (continued)
Probable cause
Front USB is missing or is not
connected.
Fatal error detected on QPI link x,
where x is 0 or 1. This type of error is
identified on the line following.
Fatal error detected in QPI link x
protocol, where x is 0 or 1. This type
of error is identified on the line
following.
Fatal error occurred in the designated
slot.
A fatal error occurred on ESI port 0.
slot.
Fatal error detected on IOH core x,
where x is 0 or 1. This type of error is
identified on the line following.
Fatal miscellaneous error detected on
IOH core x, where x is 0 or 1.
Fatal error detected in the Intel
Virtualization Technology.
Fatal multibit ECC error detected on
the DIMM in the slot labeled CPU x
DIMM y (where x is 0 or 1 and y is 1 -
6), as labeled on the system board.
Hard drive is about to fail. (Some hard
drives have a firmware patch that fixes
erroneous error messages.)
Hard disk drive failure.
Missing or improperly attached cable.
STAT Drivelock is not supported in
RAID mode.
Unsupported processor (C0 Stepping
or greater only).
Recommended action
1. Reconnect the Front USB connector to the system
board.
2.
Reconnect or replace the front USB mechanism.
Potential system board problem; contact HP Support.
Potential system board problem; contact HP Support.
Move the card to a different slot. If the problem
persists, replace the card.
Verify that the ESI port device is connected and
working properly.
Potential system board problem; contact HP Support.
Potential system board problem; contact HP Support.
Potential system board problem; contact HP Support.
Replace the DIMM in the identified slot.
Contact HP support.
1. Determine if the hard drive is giving a correct
error message.
2. Run the Drive Protection System test (if
applicable).
3. Apply firmware patch (if applicable). See
http://www.hp.com/support.
4.
Back up contents and replace the hard drive.
Diagnose the hard drive, and replace it if necessary.
Verify that a cable is attached. Reattach the cable.
Disable RAID mode, or disable SATA drivelock.
The microcode update failed. Check the processor
stepping to ensure it is a supported stepping. If it is
contact, HP Support.
ENWW