Gateway E-9525R User Manual
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Gateway E-9525R User Manual

Gateway E-9525R User Manual

Gateway server user guide model number: e-9525r
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USER GUIDE
Gateway® E-9525R Server

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Summary of Contents for Gateway E-9525R

  • Page 1 USER GUIDE Gateway® E-9525R Server...

  • Page 3: Table Of Contents

    Contents Chapter 1: Checking Out Your Gateway Server ....... .1 Front .
  • Page 4 Telephone support ........... . .72 Before calling Gateway Customer Care .......72 Telephone support .
  • Page 5 Safety guidelines ............74 Error messages .
  • Page 6 Contents www.gateway.com...

  • Page 7: Chapter 1: Checking Out Your Gateway Server

    CHAPTER 1 Checking Out Your Gateway Server • Front • Back • Interior • System board • Hot-swap backplanes • Getting Help...

  • Page 8: Front

    CHAPTER 1: Checking Out Your Gateway Server Front Hard drives Control panel Hard drive tray LEDs Control panel Feature Power button Power LED Reset button www.gateway.com Optical drive Feature SMIL module plug VGA connector Dual USB ports...
  • Page 9 Feature NMI button System fault LED NIC status LED Feature ID button ID LED Front...

  • Page 10: Back

    CHAPTER 1: Checking Out Your Gateway Server Back Dual NIC connectors PS/2 Keyboard port Server management PS/2 Mouse port port VGA port Serial port SAS JBOD connector ID LED (optional) www.gateway.com Dual USB ports AC power Power supply connector...

  • Page 11: Interior

    Interior Feature System board Fan duct System fans Tape drive (optional) Slimline DVD/CD-RW combo drive or DVD-RW drive Diskette drive (optional) SMIL module (optional) Hard drive bays Feature Control panel adapter card SAS/SATA backplane System fans System fans RPS power distribution module...

  • Page 12: System Board

    CHAPTER 1: Checking Out Your Gateway Server System board Connectors Feature Rear dual USB Port (J35) Serial port (J31) ID LED (CR16) www.gateway.com Feature DIMM7 socket (J24) DIMM8 socket (J25) Fan power/fan tach connector (J99)
  • Page 13 Feature VGA port (J39) PS/2 mouse port (J15) PS/2 keyboard port (J6) Server management port (J59) Dual NIC connector (RJ-45) (J14) PCI-E expansion slot (J4) PCI-X/PCI-E expansion slot (J9) Battery (B1) System configuration jumper (J3) Front panel VGA connector (J13)

  • Page 14: Hot-Swap Backplanes

    CHAPTER 1: Checking Out Your Gateway Server Hot-swap backplanes SAS/SATA backplane Feature SAS/SATA hard drive connector 0 SAS/SATA hard drive connector 1 SAS/SATA hard drive connector 2 SAS/SATA hard drive connector 3 www.gateway.com Feature SAS/SATA hard drive connector 4 SAS/SATA hard drive connector 5...

  • Page 15: Led Information

    LED information LED Name System Fault Hard drive tray LEDs NIC status LEDs See the following table for a description of this server’s LEDs and the information they provide: Function Location Aid in server Control panel identification and back of...

  • Page 16: Getting Help

    Use the Server Companion DVD to access file utilities, Windows Server 2003 drivers, and documentation for your server and its components. For instructions, see Using Your Server Companion DVD. Gateway provides a variety of information on its Web site to help you use your server. Visit the Gateway Web site at support.gateway.com...

  • Page 17: Chapter 2: Setting Up Your Server

    CHAPTER 2 Setting Up Your Server • Setting up the hardware • Protecting from power source problems • Mounting your server into a cabinet • Starting your server • Setting up the operating system • Initial hardware settings...

  • Page 18: Setting Up The Hardware

    Line noise can also be a problem if your server is located near, or shares a circuit with, a device that causes electromagnetic interference, such as a television or a motor. Some surge protectors and uninterruptible power supplies include simple line-conditioning capabilities. www.gateway.com...

  • Page 19: Mounting Your Server Into A Cabinet

    You cannot run your server for an extended period of time while using only the UPS. To buy a UPS, visit accessories.gateway.com. The fixed-rail cabinet mounting hardware included with your server should be used with standard 4-post cabinets that have front and back vertical posts.
  • Page 20 Attach one mounting nut to each of the two front cabinet posts where you plan to install the server. Front cabinet post www.gateway.com Stud Mounting nut...
  • Page 21 Warning You must support the server while installing or removing the front and back mounting screws. If the server is not supported, damage to the server or injury may result. Attach one mounting nut to each of the two back cabinet posts where you plan to install the server.

  • Page 22: Installing The Bezel

    With the server pulled out from the cabinet, align the holes in the handle with the small holes in the mounting brackets on the front side of the server. Attach the handles to the sides of the server with two mounting screws on each side. www.gateway.com Mounting bracket Mounting bracket...
  • Page 23 Back view Handle Mounting screw Mounting bracket Mounting bracket Mounting screw Remove the bezel lock keys from the inside of the bezel, then insert the left side of the bezel into the left handle and swing the right side of the bezel in until it snaps into place.

  • Page 24: Removing The Server From A Cabinet

    Make sure that all cables are connected securely to the correct ports and ■ jacks on the back of the server. To start the server: Turn on any peripheral devices connected to the server. Press the power button (1). The Power LED (2) lights. www.gateway.com...

  • Page 25: Understanding The Power-On Self-Test

    You may also need to adjust the monitor’s brightness and contrast controls. If you cannot find the cause of the power loss, contact Gateway ■ Customer Care. For more information, see...

  • Page 26: Setting Up The Operating System

    Initial hardware settings If you ordered your server with the operating system already installed by Gateway, in most cases it is completely installed and the basic settings are already configured. The Windows Small Business Server operating system may require additional installation, depending on the version you ordered. See your operating system’s documentation for instructions on completing the...

  • Page 27: Chapter 3: Maintaining Your Server

    CHAPTER 3 Maintaining Your Server • Caring for your server • Preparing for system recovery • System administration • Identifying your server • Updating the baseboard management controller firmware • Using your Server Companion DVD...

  • Page 28: Caring For Your Server

    Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. www.gateway.com...

  • Page 29: Preparing For System Recovery

    To record your BIOS configuration: Print the appendix for “BIOS Settings” on page Restart your server, then press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Record the BIOS settings on your printout. Preparing for system recovery...

  • Page 30: System Administration

    Gateway System Manager (GSM) lets you manage multiple computers on a Windows network from a single window, then implement commands and policies across the network with a single action. With Gateway System Manager, you can run system management tasks which are triggered by certain events or conditions.

  • Page 31: Identifying Your Server

    Fault resilient booting (the extent depends on the option selected) ■ You should update the BMC firmware when Gateway Customer Care has instructed you to update it. To update the BMC firmware: Download the BMC update file from support.gateway.com and copy onto a USB Disk-on-key device.

  • Page 32: Using Your Server Companion Dvd

    4.0 and above. To view documents: Insert the Server Companion DVD into the DVD drive on a computer running the Windows operating system. The Gateway Application and Driver Recovery window opens. - OR - If the window does not open, run the file Runmenu.exe on the DVD.

  • Page 33: Installing Drivers And Programs

    Companion DVD, then open the appropriate subfolder. To update the BIOS and firmware: Download the BIOS update file and firmware from support.gateway.com and copy onto a USB Disk-on-key device. Turn off and boot the system from the SCDVD, then open the command line.

  • Page 34: Booting The Server Companion Dvd

    With your server turned on, insert the Server Companion DVD into the DVD drive. Restart your server. A message appears asking you to select an option. Press any key to boot from the DVD. The Gateway Options Main Menu appears. Follow any on-screen instructions.

  • Page 35: Chapter 4: Installing Components

    CHAPTER 4 Installing Components • Preparing to install components • Preventing static electricity discharge • Opening the server case • Closing the server case • Installing and removing drives • Installing memory • Installing and removing PCI expansion cards • Replacing system fans •...

  • Page 36: Preparing To Install Components

    Is near a grounded outlet so you can test your server after installation. ■ Is near a telephone (in case you need help from Gateway Customer Care). ■ The telephone must be directly connected to a telephone jack and cannot be connected to your server.

  • Page 37: Opening The Server Case

    Warning To prevent risk of electric shock, do not insert any object into the vent holes of the power supply. Opening the server case Caution For correct cooling and air flow, always reinstall the top covers before you turn on the server.

  • Page 38: Closing The Server Case

    Place the top cover (1) on the server, then slide it forward until it clicks into place. Replace the screw (2) to hold the top cover in place. Reconnect the power cord(s) and all other cables. www.gateway.com...

  • Page 39: Installing And Removing Drives

    Installing and removing drives Removing and installing an optical drive Caution The optical drive is not hot-swappable. Before installing or removing the drive, make sure that power is turned off and the power cord is unplugged. Important The hard drive carriers shown in these illustrations may look different than the actual hard drive carriers in your server.
  • Page 40 Unscrew the two screws (5) holding the optical drive interface board on the back of the optical drive, then remove the interface board. Using the two screws you just removed, attach the optical drive interface board to the back of the new optical drive. www.gateway.com...

  • Page 41: Removing And Installing A Tape Drive

    Removing and installing a tape drive Caution The tape drive is not hot-swappable. Before installing or removing the drive, make sure that power is turned off and the power cord(s) is unplugged. Align the optical drive with the two clips on the left side of the optical drive tray, then press the optical drive into place in the tray.
  • Page 42 Follow the instructions in “Closing the server case” on page Reinstall the bezel, if required, by snapping it into place on the front of the chassis. Reconnect all power cords and peripheral device cables, then turn on the server. www.gateway.com “Replacing...

  • Page 43: Removing And Installing A Hard Drive

    1-inch high, 3.5-inch hot-swap SATA and SATA II hard drives or six1-inch high, 3.5-inch hot-swap SAS hard drives. You can purchase additional drives through your Gateway Sales or Customer Care representative. To remove and install a hot-swap hard drive: Unlock the bezel (if necessary) and remove it by pulling it from the chassis.

  • Page 44: Removing And Installing A Diskette Drive

    “Opening the server case” on page Disconnect the USB cable from the diskette drive. Lift the blue locking tab on the back of the diskette drive tray, then push the drive tray out the front of the media cage. www.gateway.com Blue locking tab...

  • Page 45: Filling Empty Drive Bays

    Filling empty drive bays Remove the diskette drive from the drive tray, then insert the new diskette drive into the drive tray until it snaps into place. Push the drive tray with the new diskette drive into the opening in the media cage until it clicks into place.

  • Page 46: Installing Memory

    32 GB. Supported DIMM sizes include 512 MB, 1 GB, 2 GB, and 4 GB. DIMMs must be low-profile or ultra low-profile and cannot exceed 1.2” in height. The BIOS configures the memory controller to run in non-redundant, mirroring, and sparing modes: www.gateway.com Memory slots...

  • Page 47: Non-Redundant Mode

    Non-redundant mode DIMM DIMM1 DIMM2 512 MB 1 GB 2 GB 4 GB 512 MB 1 GB 2 GB 4 GB 512 MB 512 MB 1 GB 1 GB 2 GB 2 GB 4 GB 4 GB 512 MB...

  • Page 48: Mirroring Mode

    In the online spare mode, FBDIMMs must be populated as specified in the following table: DIMM Installation Options - Sparing Mode DIMM DIMM1 and DIMM3 * Use only DIMM1 and DIMM3 with dual-rank FBDIMMs. www.gateway.com DIMM6 DIMM7 DIMM8 512 MB 1 GB 2 GB...
  • Page 49 To install or replace memory: Follow the instructions in “Preventing static electricity discharge” on page 30. Make sure that you turn off the server, then unplug the power cord(s) and all other cables connected to the server. Follow the instructions in “Opening the server case”...

  • Page 50: Installing And Removing Pci Expansion Cards

    (2) out of the chassis. Place the PCI riser assembly on a stable, static-free surface, then open the card lock (3) and remove the card (4). www.gateway.com “Preventing static electricity discharge” on “Opening the server case” on page...
  • Page 51 If you are not replacing the card, install a slot cover (5) on the back of the riser card assembly. If you are replacing the riser card, continue with the next step. - OR - If you are replacing the PCI card, go to...

  • Page 52: Replacing System Fans

    30. Make sure that you turn off the server, then unplug the power cord(s) and all other cables connected to the server. Follow the instructions in www.gateway.com “Preventing static electricity discharge” on “Opening the server case” on page “Closing the server case” on page “Preventing static electricity discharge”...
  • Page 53 Important Make sure that the arrows on top of the fans indicating airflow point to the back of the chassis. Remove the fan duct by lifting it out of the chassis. Lift the release tab (1) (similar on both fan cages), then push the fan cage in the direction of the arrow (2) to unlock it from the chassis.
  • Page 54 Place the new system fan cage and fans onto the locking tabs (standoffs) in the chassis (3), then push it in the direction of the arrow to lock it into place (4). Replace the fan duct into the chassis. Follow the instructions in “Closing the server case” on page www.gateway.com...

  • Page 55: Replacing Or Adding A Processor

    Replacing or adding a processor Warning Processors and heat sinks may be hot if the computer has been running. Before replacing a processor or heat sink, allow them to cool for several minutes. Caution A heatsink must be installed on the processor.
  • Page 56 When the processor is oriented correctly and in place, press it firmly into the socket, rotate the load plate into place, and push down the load lever until it clicks into place. www.gateway.com...
  • Page 57 Caution The heatsink has Thermal Interface Material (TIM) located on the bottom of it. Use caution when you unpack the heat sink so you do not damage the TIM. If you are reusing the original heatsink, make sure that the TIM on the bottom of the heatsink is not damaged.

  • Page 58: Replacing A Power Supply Module

    It may take considerable force to remove. Push the new power supply module into the server, with the retaining clip on the right, until it locks into place. Reconnect the AC power cord for the new power supply module. www.gateway.com...

  • Page 59: Replacing The Rps Power Distribution Module

    Replacing the RPS power distribution module Important Make sure that the RPS power distribution module is connected to the power supply connector(s) on the power supply(ies). To replace the RPS power distribution module: Follow the instructions in “Preventing static electricity discharge” on page 30.

  • Page 60: Replacing The Hot-Swap Backplane

    Disconnect all cables from the backplane. Pull the backplane bracket and backplane (1) out of the chassis. Press the release tab (2) on the backplane bracket and push the backplane to the left (3). Pull the backplane from the backplane bracket. www.gateway.com “Removing...
  • Page 61 Holding the new backplane by the edges only, align it with the locking tabs on the backplane bracket, then place it on the locking tabs (1). Slide the backplane to the right, locking it into place on the backplane bracket.

  • Page 62: Installing And Removing The Romb Battery Pack For The Mezzanine Raid Card

    Follow the instructions in Remove the PCI riser assembly by following the instructions in and removing PCI expansion cards” on page www.gateway.com “Preventing static electricity discharge” on “Opening the server case” on page “Closing the server case” on page “Preventing static electricity discharge”...
  • Page 63 Installing and removing an optional mezzanine board Align the holes on one side of the board with the plastic standoffs (1) and align the other side with the mezzanine board slot (2). Push down on the board (3) to seat it in the mezzanine board slot and onto the plastic standoffs until the retaining tabs snap into place.

  • Page 64: Replacing The Cmos Battery

    Follow the instructions in Turn on your server, then press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Restore any BIOS settings that you wrote down in Save all your settings and close the BIOS Setup utility.

  • Page 65: Replacing The Control Panel Adapter Card

    Replacing the control panel adapter card Caution Your server must be operated with a control panel in place. To replace the control panel adapter card: Follow the instructions in “Preventing static electricity discharge” on page 30. Make sure that you turn off the server, then unplug the power cord(s) and all other cables connected to the server.

  • Page 66: Replacing The Control Panel Bridge Card

    Connect the data and power cables to the back of the drives and the control panel bridge card. Reinstall the fan duct and system fans by following the instructions in “Replacing system fans” on page 46. Follow the instructions in “Closing the server case” on page www.gateway.com “Removing and...

  • Page 67: Replacing The System Board

    Replacing the system board To replace the system board: Follow the instructions in “Preventing static electricity discharge” on page 30. Make sure that you turn off the server, then unplug the power cord(s) and all other cables connected to the server.
  • Page 68 Tighten the two system board thumbscrews to secure the board into the chassis. Connect the cables you removed in Install the memory by following the instructions in page www.gateway.com Step 7. “Installing memory” on...
  • Page 69 Follow the instructions in “Closing the server case” on page Turn on your server, then press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Check BIOS settings to make sure that they detect the server’s new hardware, then save your changes (if any) and close the BIOS Setup utility.
  • Page 70 CHAPTER 4: Installing Components www.gateway.com...

  • Page 71: Chapter 5: Using The Bios Setup Utility

    CHAPTER 5 Using the BIOS Setup Utility • Opening the BIOS Setup utility • Updating the BIOS • Resetting the BIOS...

  • Page 72: Opening The Bios Setup Utility

    These settings are stored and saved even when the power is off. To open the BIOS Setup utility: Restart your server, then press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. When you select menu items, the Item Specific Help box on the right side of the screen displays specific information about the selection.

  • Page 73: Recovering The Bios

    To update the BIOS under WinPE: Print the appendix for “BIOS Settings” on page Restart your server, then press F2 when the Gateway logo screen appears during startup. Record any custom BIOS settings on your printout. Download the BIOS update files from support.gateway.com.

  • Page 74: Resetting The Bios

    Press the power and reset buttons on the front of the server. ■ Move the Clear CMOS jumper on the system board. ■ www.gateway.com “Closing the server case” on page “Opening the server case” on page “Closing the server case” on page...
  • Page 75 To reset the BIOS using the power and reset buttons: Print the appendix for “BIOS Settings” on page 101 Restart your server, then press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Record any custom BIOS settings on your printout.

  • Page 76: Resetting Bios Passwords

    Follow the instructions in Place the jumper back onto pins 1-2. Follow the instructions in www.gateway.com “Closing the server case” on page “Preventing static electricity discharge” on “Opening the server case” on page “Closing the server case” on page “Opening the server case”...

  • Page 77: Chapter 6: Troubleshooting

    CHAPTER 6 Troubleshooting • Telephone support • Tutoring and training • Safety guidelines • Error messages • Troubleshooting...

  • Page 78: Telephone Support

    ■ have installed it following the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources. If you have “how to” questions about using a program, see: ■...

  • Page 79: Telephone Support

    Tutoring and training Resource Gateway Learning Libraries Gateway offers a wide range of customer service, technical support, and information services. Telephone numbers You can access the following services through your telephone to get answers to your questions: Service description Get tutorial assistance for software issues.

  • Page 80: Safety Guidelines

    This may indicate a defective memory module. Boot messages Boot Failure ... This is a generic message indicating the BIOS could not boot from a particular device. This message is usually followed by other information concerning the device. www.gateway.com...
  • Page 81 Error messages Invalid Boot Diskette A diskette was found in the drive, but it is not configured as a bootable diskette. Drive Not Ready The BIOS was unable to access the drive because it indicated it was not ready for data transfer.
  • Page 82 Error initializing secondary DMA controller. This is a fatal error, often indication a problem with system hardware. DMA Controller Error POST error while trying to initialize the DMA controller. This is a fatal error, often indication a problem with system hardware. www.gateway.com...
  • Page 83 Error messages Checking NVRAM..Update Failed BIOS could not write to the NVRAM block. This message appears when the FLASH part is write-protected or if there is no FLASH part (System uses a PROM or EPROM). Microcode Error BIOS could not find or load the CPU Microcode Update to the CPU. This message only applies to INTEL CPUs.
  • Page 84 Keyboard Controller failure. This may indicate a problem with system hardware. System Halted The system has been halted. A reset or power cycle is required to reboot the machine. This message appears after a fatal error has been detected. www.gateway.com...

  • Page 85: Troubleshooting

    If an error message appears on the screen, write down the exact message ■ before calling Gateway Customer Care. For instructions, see support” on page Restart your server, then open the BIOS Setup utility by pressing and ■...

  • Page 86: Beep Codes

    The BIOS cannot switch to Protected mode. General exception error (processor exception error). Display memory error (system video adapter). www.gateway.com Troubleshooting steps Reseat the memory modules or replace with modules you know are good. Same as for 1 beep. Same as for 1 beep.

  • Page 87: Led Information

    Beeps LED information LED Name System Fault Hard drive tray LEDs Description The ROM checksum value does not match the value encoded in the BIOS. The shutdown register for CMOS RAM failed. The cache memory test failed. See the following table for a description of this server’s LEDs and the information...
  • Page 88 Identify the Control panel power state of the system Identify power Power supply supply fault module www.gateway.com Color Description Blue (front) Blue (On) - Link Blue (Blink) - Activity Off - No link Green/ LED 1 Green (On) - NIC...

  • Page 89: Diagnostic Leds

    Diagnostic LEDs The BIOS sends a 1-byte hex code to port 80 prior to each POST task. These codes are displayed on eight orange LEDs, located on the system board and available at the back of the server chassis. They can provide troubleshooting information in the event of a system hang during POST.
  • Page 90 Initialize remaining option ROMs. Generate and write contents of ESCD in NVRam. Log errors encountered during POST. Display error to the user and gets the user response to error. Execute BIOS setup if needed/requested. www.gateway.com for more information. “DIM code checkpoints” on...
  • Page 91 Check Description point Late POST initialization of chipset registers. Build ACPI tables (if ACPI is supported). Program the peripheral parameters. Enable/disable NMI as selected. Late POST initialization of system management interrupt. Check boot password if installed. Clean-up work needed before booting to operating system.
  • Page 92 Leaves all RAM below 1 MB Read-Write, including E000 and F000 shadow areas, but closing SMRAM. Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel). See information. www.gateway.com “POST code checkpoints” on page 83 for more...
  • Page 93 Bootblock recovery code checkpoints The bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. The following table provides the diagnostic LED codes for...

  • Page 94: Bios

    10, 20, 30, 40, 50 Waking from sleep state S1, S2, S3, S4, or S5. The settings in the BIOS Setup utility are not retained Replace the CMOS battery. For instructions, see ■ battery” on page www.gateway.com “Replacing the CMOS...

  • Page 95: Optical Drive

    Optical drive Expansion cards Hard drive Your server does not recognize an optical drive Restart your server, then open the BIOS Setup utility by pressing and ■ holding F2 while your server restarts. Make sure that the IDE controllers are enabled.

  • Page 96: Internet

    Open your server and make sure that the memory modules are installed ■ correctly. For instructions, see A memory module may be defective. If possible, try another memory ■ module and see if the error repeats. www.gateway.com “Installing memory” on page NTER...

  • Page 97: Monitor

    Monitor Power Your server is running but there is no picture Adjust the brightness and contrast controls to the center position. ■ Make sure that the monitor is plugged in and turned on. If the monitor is ■ turned on, the power LED should be lit.

  • Page 98: Processor

    If you have upgraded your server from one processor to two, you may ■ need to reconfigure your operating system so it recognizes the additional processor. For instructions, see your operating system’s documentation. www.gateway.com...

  • Page 99: Appendix A: Server Specifications

    APPENDIX A Server Specifications • System specifications • System board specifications • Environmental specifications • Electronic specifications • Additional specifications...

  • Page 100: System Specifications

    Supports as many as two Intel® Xeon™ 5100 series processors Chipset Intel Blackford MCH (Northbridge) ■ Intel ESB2E (Southbridge) ■ Memory Eight 240-pin vertical DIMM slots support from 512 MB to 32 GB of fully-buffered (FB-DIMM) DDR2-667 compliant, 72-bit, single rank or dual rank, SDRAM modules. www.gateway.com...

  • Page 101: Environmental Specifications

    Environmental specifications PCI device/slot Riser 1 supports - one full-length, full-height 64-bit PCI-X 100 MHz ■ card and two PCI-Express cards Riser 2 supports - two PCI-Express cards. ■ On-board Pilot SMC ■ 2.25 MB display memory ■ Up to 1280 × 1024, 8 bpp or 1024 × 768, 16 bpp ■...

  • Page 102: Electronic Specifications

    IRQ12 Mouse controller IRQ13 Numeric data processor IRQ14 Primary IDE controller IRQ15 Secondary IDE controller www.gateway.com Function DOS region, base system memory Video or SMM memory Expansion card BIOS and buffer area System BIOS Extended system BIOS PCI memory space...

  • Page 103: Connector Pinouts

    Connector pinouts Main power connector (J5) Signal Name +3.3 V +3.3 V Ground +5 V Ground +5 V Ground Power good Stand by +5 V +12 V +12 V +3.3 V +3.3 V -12 V Ground DC_ON (soft on/off )
  • Page 104 +12 V +12 V +12 V +12 V VGA connector Signal Name Red (analog color signal R) Green (analog color signal Blue (analog color signal B) No connection +5 V +5 V No connection HSYNC (horizontal sync) VSYNC (vertical sync) www.gateway.com...
  • Page 105 Serial port connector Signal Name RXDATA TXDATA Keyboard and Mouse connectors Signal Name Keyboard (or mouse) data +5 V Keyboard (or mouse) clock External USB connectors Signal Name +5 V USBN Data- USBN Data+ Electronic specifications Description Data Carrier Detect1...

  • Page 106: Additional Specifications

    For more information about your server, such as memory size, hard drive size, and processor type, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications for your own server. www.gateway.com...

  • Page 107: Appendix B: Bios Settings

    APPENDIX B BIOS Settings...
  • Page 108 For a complete list of viewable BIOS settings, run the BIOS Setup utility. To view all BIOS settings: Restart your server Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Select menus and submenus to display setting information. BIOS submenu CPU Configuration www.gateway.com...
  • Page 109 BIOS menu BIOS submenu Setting Hardware Prefetcher Adjacent Cache Line Prefetch Virtualization Technology (VT) Hyper-Threading Technology Intel Speed Step™ Tech Memory Configuration Memory Performance Mode Total Memory Capacity Memory Redundancy DIMM 1 DIMM 2 DIMM 3 DIMM 4 DIMM 5...
  • Page 110 Fourth IDE Master Fourth IDE Slave ACHI Port 0 ACHI Port 1 ACHI Port 2 ACHI Port 3 ACHI Port 4 ACHI Port 5 www.gateway.com Value Disabled Compatible Enhanced SATA Only PATA Pri, SATA Sec SATA Pri, PATA Sec PATA Only...
  • Page 111 BIOS menu BIOS submenu Setting Hard Disk Write Protect IDE Detect Time Out (Sec) Super I/O Configuration Onboard Floppy Controller Floppy A Serial Port 1 Address Serial Port 1 IRQ PS/2 Keyboard PS/2 Mouse USB Configuration USB Devices Enabled (List...
  • Page 112 Low Profile Riser Slot Boot Settings Configuration Quick Boot Quiet Boot Bootup Num-Lock POST Error Pause Boot Device Priority 1st Boot Device nth Boot Device www.gateway.com Value Disabled Enabled Disabled Enabled Disabled Enabled Top PCIe slot ■ Option ROM (enabled or...
  • Page 113 BIOS menu Security BIOS submenu Setting Hard Disk Drives 1st Drive nth Drive Removable Drive 1st Drive nth Drive CD/DVD Drives 1st Drive nth Drive Administrator Password (Installed/Not installed) User Password (Installed/Not installed) Change Administrator Password (Set or clear...
  • Page 114 BMC Firmware Revision BMC Device Revision PIA Revision SDR Revision HSC FW Revision (HSBP) Remote Access Configuration Remote Access Serial Port Number (Base address and IRQ) Serial Port Mode www.gateway.com Value Disabled Enabled Disabled Enabled Varies Varies Varies Varies Varies...
  • Page 115 BIOS menu Exit BIOS submenu Setting Flow Control Redirection After BIOS POST Terminal Type VT-UTF8 Combo Key Support IPMI Configuration Status of BMC BMC Firmware Revision View BMC Event Log Clear BMC System Event BMC PEF Status Toggle PEF...
  • Page 116 Ultra DMA S.M.A.R.T. Type LBA/Large Mode Block (Multi-Sector Transfer) Mode PIO Mode DMA Mode S.M.A.R.T. 32Bit Data Transfer www.gateway.com Value Device information Device vendor Device size Device LBA mode Device block mode Device PIO mode Device Async DMA mode Device Ultra DMA mode Device S.M.A.R.T.
  • Page 117 BIOS submenu BIOS 2nd level Configuration Setting submenu USB Mass Storage Device Configuration USB Mass Storage Reset Delay Device #1 Emulation Type Device #n Emulation Type Value 10 Sec 20 Sec 30 Sec 40 Sec Only displayed if a device is detected.
  • Page 118 APPENDIX B: BIOS Settings www.gateway.com...

  • Page 119: Appendix C: Safety, Regulatory, And Legal Information

    APPENDIX C Safety, Regulatory, and Legal Information...

  • Page 120: Important Safety Information

    Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.

  • Page 121: Regulatory Compliance Statements

    Regulatory compliance statements United States of America Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Federal Communications Commission (FCC) Unintentional emitter per FCC Part 15...

  • Page 122: Fcc Declaration Of Conformity

    FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Gateway E-9525R Server For unique identification of the product configuration, please submit the 10-digit serial number found on the product to the responsible party.

  • Page 123: Environmental Information

    Environmental information All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 124 Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

  • Page 125: Index

    DIM code checkpoints POST code checkpoints DIM code checkpoints DIMM see memory diskette drive connector location display troubleshooting documentation Gateway Web site Server Companion DVD drive bays location drivers installing drives configuring diskette hard drive hot-swap installing optical...
  • Page 126 Index Gateway Customer Care Learning Libraries Web address Web site Gateway System Manager hard drive indicator installing LED indicator removing troubleshooting heat sink installing help telephone support tutoring hot-swap backplane backplane, SAS/SATA hard drives power supply hot-swap drives installing location...
  • Page 127 BIOS configuration tape drive cleaning location technical support Customer Care resources tips before contacting telephone support training Gateway Learning Libraries troubleshooting add-in card battery beep codes BIOS card diagnostic LEDs error messages expansion card general guidelines general safety guidelines...
  • Page 128 Index www.gateway.com user password Web site Gateway...
  • Page 130 A MAN E-9525R USR GDE R0 10/06...

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