Expansion Cards; Hard Drive - Gateway E-9525R User Manual

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Your optical drive tray does not open
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Expansion cards

Your server does not recognize an expansion card
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Hard drive

The hard drive cannot be accessed, or you receive a "General failure reading drive C" error
message
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You receive a "Non-system disk" or "disk error" error message
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You are having problems with a SATA drive
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The master boot record is corrupted
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82
CHAPTER 6: Troubleshooting
Make sure that the drive is configured correctly by following the instructions in the drive's
documentation.
Turn off your server, then remove the drive and push it in again to make sure the drive is
seated correctly. For instructions, see
Press a straightened paper clip wire into the optical drive's manual eject hole. The drive tray
opens.
If this problem happens frequently while the server is turned on, the drive may be defective.
Restart your server.
Make sure that you have installed the necessary software or driver. For instructions, see the
card's documentation.
Reseat the expansion card and riser card. For instructions, see
expansion cards" on page
If another slot of the correct size is available, install the card in a different slot.
If a diskette is in the diskette drive, eject it and restart your server by pressing the reset
button.
Restart your server by pressing the reset button.
Turn off your server, then remove all hard drives and push them in again to make sure the
drives are seated correctly. For instructions, see
page 37.
If your server has been subjected to static electricity or physical shock, you may need to
reinstall the operating system.
Eject the diskette from the diskette drive, then press E
Make sure that your hard drive has an active partition. For more information, see
master boot record is corrupted" on page
For normal SATA drives (not SATA RAID), check the BIOS setup utility to see if the BIOS has
recognized the drive.
Make sure that the power cable and SATA cables are attached securely to the drive cage.
If the drive is not detected, try a different SATA port.
Try swapping SATA cables between drives to determine if the cable is defective.
Try listening to the drive to determine if the drive is spinning up. If not, the drive may be
defective.
In a Windows network operating system, repair the master boot record using FDISK.
To repair the master boot record:
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At a DOS command prompt, type fdisk/mbr, then press E
"Removing and installing an optical drive" on page
42.
"Removing and installing a hard drive" on
82.
"Installing and removing PCI
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NTER
33.
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