Fujitsu PRIMEQUEST 2000 Series Administration Manual page 16

Preface
11.1 Maintenance ............................................................................................................................................................................. 211
11.1.1 Maintenance using the MMB ......................................................................................................................................... 211
11.1.2 Maintenance method ...................................................................................................................................................... 211
11.1.3 Maintenance modes ....................................................................................................................................................... 211
11.1.4 Maintenance of the MMB ............................................................................................................................................... 212
11.1.5 Maintenance of the PCI_BOX (PEXU) .......................................................................................................................... 212
11.1.6 Maintenance policy/preventive maintenance ................................................................................................................ 213
11.1.7 REMCS service overview ............................................................................................................................................... 213
11.1.8 REMCS linkage............................................................................................................................................................... 213
11.2 Troubleshooting ........................................................................................................................................................................ 214
11.2.1 Troubleshooting overview ............................................................................................................................................... 214
11.2.2 Items to confirm before contacting a sales representative ............................................................................................ 216
11.2.3 Sales representative (contact) ........................................................................................................................................ 216
11.2.4 Finding out about abnormal conditions .......................................................................................................................... 217
11.2.5 Investigating abnormal conditions .................................................................................................................................. 219
11.2.6 Checking into errors in detail .......................................................................................................................................... 222
11.2.7 Problems related to the main unit or a PCI_Box ........................................................................................................... 222
11.2.8 MMB-related problems ................................................................................................................................................... 223
11.2.9 Problems with partition operations ................................................................................................................................. 223
11.3 Notes on Troubleshooting ........................................................................................................................................................ 224
11.4 Collecting Maintenance Data ................................................................................................................................................... 224
11.4.1 Logs that can be collected by the MMB ......................................................................................................................... 224
11.4.2 Collecting data for investigation (Windows) ................................................................................................................... 229
11.4.3 Setting up the dump environment (Windows) ............................................................................................................... 230
11.4.4 Acquiring data for investigation (RHEL) ......................................................................................................................... 236
11.4.5 sadump ............................................................................................................................................................................ 237
11.5 Configuring and Checking Log Information ............................................................................................................................. 237
11.5.1 List of log information ...................................................................................................................................................... 237
11.6 Firmware Updates .................................................................................................................................................................... 238
11.6.1 Notes on updating firmware............................................................................................................................................ 238
Appendix A Functions Provided by the PRIMEQUEST 2000 Series ....................................................................................................... 239
A.1 Function List .............................................................................................................................................................................. 239
A.1.1 Action .................................................................................................................................................................................... 239
A.1.2 Operation .............................................................................................................................................................................. 239
A.1.3 Monitoring and reporting functions ...................................................................................................................................... 240
A.1.4 Maintenance......................................................................................................................................................................... 241
A.1.5 Redundancy functions ......................................................................................................................................................... 242
A.1.6 External linkage functions .................................................................................................................................................... 242
A.1.7 Security functions ................................................................................................................................................................. 242
A.2 Correspondence between Functions and Interfaces .............................................................................................................. 243
A.2.1 System information display.................................................................................................................................................. 243
A.2.2 System settings .................................................................................................................................................................... 243
A.2.3 System operation ................................................................................................................................................................. 243
A.2.4 Hardware status display ...................................................................................................................................................... 243
A.2.5 Display of partition configuration information and partition status ...................................................................................... 244
A.2.6 Partition configuration and operation setting ................................................................................................................................. 244
A.2.7 Partition operation ........................................................................................................................................................................... 244
A.2.8 Partition power control .................................................................................................................................................................... 245
A.2.9 OS boot settings ............................................................................................................................................................................. 245
A.2.10 MMB user account control ........................................................................................................................................................... 245
A.2.11 Server management network settings ........................................................................................................................................ 245
A.2.12 Maintenance ................................................................................................................................................................................. 246
A.3 Management Network Specifications ...................................................................................................................................... 246
Appendix B Physical Mounting Locations and Port Numbers ................................................................................................................... 248
B.1 Physical Mounting Locations of Components ......................................................................................................................... 248
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