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Fujitsu PRIMEQUEST 2000 Series Message Reference

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FUJITSU Server
PRIMEQUEST 2000 Series
Message Reference
C122-E178-02EN

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Summary of Contents for Fujitsu PRIMEQUEST 2000 Series

  • Page 1 FUJITSU Server PRIMEQUEST 2000 Series Message Reference C122-E178-02EN...
  • Page 2 Preface Preface This manual describes the functions and features of the PRIMEQUEST 2000 series. The manual is intended for system administrators. For details on the regulatory compliance statements and safety precautions, see the PRIMEQUEST 2000 Series Safety and Regulatory Information (C122-E171XA).

  • Page 3: Revision History

    Preface Revision History Edition Date Revised location (type) (*1) Description 2014-02-18 2014-04-10 CHAPTER2 MMB Message Updated and added MMB messages *1: Chapter, section, and item numbers in the "Revised location" column refer to those in the latest edition of the document.

  • Page 4: Safety Precautions

    Similarly, one space line is inserted before and after the alert statement. Only Fujitsu certified service engineers should perform the following tasks on this product and the options provided by Fujitsu. Customers must not perform these tasks under any circumstances.
  • Page 5 Preface List of important alert items This manual does not contain important alert items. Warning labels Never remove the warning labels. Warning label location (the main cabinet top) C122-E178-02EN...
  • Page 6 Preface Warning label location (the main cabinet left) Warning label location (PCI_Box) C122-E178-02EN...

  • Page 7: About This Product

    For stable operation of the PRIMEQUEST 2000 series server, use only a Fujitsu-certified optional product as an added option. Note that the PRIMEQUEST 2000 series server is not guaranteed to operate with any optional product not certified by Fujitsu. Exportation/release of this product Exportation/release of this product may require necessary procedures in accordance with the regulations of the Foreign Exchange and Foreign Trade Control Law of Japan and/or US export control laws.
  • Page 8 Product and service inquiries For all product use and technical inquiries, contact the distributor where you purchased your product, or a Fujitsu sales representative or systems engineer (SE). If you do not know the appropriate contact address for inquiries about the PRIMEQUEST 2000 series, use the Fujitsu contact line.

  • Page 9: How To Use This Manual

    Be sure to keep this manual in a safe and convenient location for quick reference. Fujitsu makes every effort to prevent users and bystanders from being injured and to prevent property damage. Be sure to use the product according to the instructions in this manual.
  • Page 10 Defines the PRIMEQUEST 2000 series related terms and C122-E179EN Glossary abbreviations. Related manuals The following manuals relate to the PRIMEQUEST 2000 series. You can access these manuals at the following site: http://www.fujitsu.com/global/services/computing/server/primequest/ http://manuals.ts.fujitsu.com/ Contact your sales representative for inquiries about the ServerView manuals.
  • Page 11 Provides technical information on using RAID controllers. None Refer to the manual from the SVS-ServerView Suite ServerBooks DVD(Manual)2 supplied with the product or from the following URL: The Fujitsu Technology Solutions manuals server http://manuals.ts.fujitsu.com/ MegaRAID SAS Device Driver Provides technical information on using RAID controllers. None...

  • Page 12: Command Syntax

    Font or symbols Meaning Example Italics Title of a manual that you should refer to See the PRIMEQUEST 2000 Series Installation Manual (C122-E174EN). Window names as well as the names of Click the [OK] button. buttons, tabs, and drop-down menus in windows are enclosed in brackets.
  • Page 13 The PDF file of this manual is intended for display using Adobe® Reader® in single page viewing mode at 100% zoom. This manual shall not be reproduced or copied without the permission of Fujitsu Limited. Copyright 2014 FUJITSU LIMITED C122-E178-02EN...

  • Page 14: Table Of Contents

    Preface Contents Preface ..........................................i CHAPTER 1 Overview of Messages ................................ 1 How to read the MMB messages ..............................1 1.1.1 System event log ..................................1 CHAPTER 2 MMB Messages ................................... 3 MMB Message list ..................................3 2.1.1 Temperature sensor-related messages ..........................4 2.1.2 Voltage Sensor Related................................
  • Page 15 Preface Figures FIGURE 1.1 Information area ................................... 1 FIGURE 1.2 [System Event Log] window ..............................2 C122-E178-02EN...
  • Page 16 Preface Tables TABLE 2.1 Messages sent even by Info ..............................3 TABLE A.1 Replacement component list ............................195 C122-E178-02EN...

  • Page 17: Overview Of Messages

    This chapter describes how to read the messages that are stored in the MMB. For the details on how to open the MMB window, see ‘1.7 Basic operations of the Web-UI window’ in the PRIMEQUEST 2000 series User Interface Operating Instructions (C122-E109). For the MMB messages, see Chapter 2 MMB Messages.
  • Page 18 [System Event Log] window display items For details on the display items of the [System Event Log] window, see 1.2.2 [System Event Log] window in the PRIMEQUEST 2000 series Operations Management Tool Reference (C122-E110). Downloading the data Save the system event log as it is important information for investigation. It is important material when contacting your sales representative or a field engineer.

  • Page 19: Chapter 2 Mmb Messages

    CHAPTER 2 MMB Messages This chapter lists MMB messages by type. For details on how to open an MMB window, see 1.7 Basic Operations in the Web-UI Window in the PRIMEQUEST 2000 Series User Interface Operating Instructions (C122-E109EN). MMB Message list This chapter describes the messages of the system even log which is displayed in the MMB Web-UI.

  • Page 20: Temperature Sensor-Related Messages

    MMB Messages 2.1.1 Temperature sensor-related messages Temperature Sensor related messages are listed below. 010100FF Lower Non-critical - going low Assert $$$ C threshold: $$$ Meaning: Low temperature warning has occurred. Corrective action: Check whether the monitored temperature has decreased as shown below, in the environment of the server installed locations.

  • Page 21: Voltage Sensor Related

    MMB Messages 018100FF Lower Non-critical - going low Deassert $$$℃ threshold: $$$℃ Meaning: Low-temperature warning was canceled. Corrective action: No action is necessary. Severity: Info 018107FF Upper Non-critical - going high Deassert $$$℃ threshold: $$$ ℃ Meaning: High-temperature warning was canceled. Corrective action: No action is necessary.
  • Page 22 MMB Messages Error 020104FF Lower Non-recoverable - going low Assert $$$V threshold: $$$V Meaning: Low voltage error has occurred. Corrective action: Target board must be replaced. Severity: Error 020107FF Upper Non-critical - going high Assert $$$V threshold: $$$V Meaning: High voltage warning has occurred. Corrective action: Target board must be replaced.

  • Page 23: Fan Related

    MMB Messages Meaning: High voltage warning was canceled. Corrective action: No action is necessary. Severity: Info 028109FF Upper Critical - going high Deassert $$$V threshold: $$$V Meaning: High voltage error was canceled. Corrective action: No action is necessary. Severity: Info 2.1.3 Fan Related Fan related messages are listed below.

  • Page 24: Psu And Ddc Related

    MMB Messages Severity: Info 040B00FF Fully Redundant Meaning: FAN is redundant. Corrective action: No action is necessary. Severity: Info 040B03FF Non-redundant: Sufficient Resource Meaning: FAN is non-redundant. Corrective action: No action is necessary. However, if other messages are displayed, check the corresponding corrective action.
  • Page 25 MMB Messages Output over current error has occurred. Corrective action: Replace the target PSU. Severity: Warning 086F0203 Power Supply output over current warning Meaning: Output over current warning has occurred. Corrective action: Replace the target PSU. Severity: Warning 086F0204 Power Supply input over voltage critical Meaning: Input over voltage error has occurred.
  • Page 26 MMB Messages 086F03FF Power Supply input lost Meaning: Power failure was detected. Corrective action: Check the input power of the target PSU and IO_PSU. Severity: Error 086F05FF Power Supply input out-of-range, but present Meaning: 100V/200V AC cable connection is incorrect. Corrective action: Check the AC cable connection.

  • Page 27: Mmb Related

    MMB Messages The PSU are configured redundantly. Corrective action: No action is necessary. Severity: Info 090B0300 Non-redundant: Sufficient Resource in system power-off state Meaning: The system has the minimum required power configuration for system operation. Corrective action: No action is necessary. Severity: Info 090B03FF...
  • Page 28 MMB Messages Meaning: The cabinet information was corrupted. Corrective action: An MMB must be replaced. Contact your sales representative or a field engineer. Severity: Warning 15070107 MMB Communication Lost (LAN) Meaning: LAN communication between MMBs was disconnected. Corrective action: An MMB must be replaced. If normal operation could not be restored, the other MMB must be replaced. Severity: Warning Remarks...
  • Page 29 MMB Messages Warning 15070202 CPLD access failure Meaning: There is a possible CPLD failure. Corrective action: An MMB must be replaced. Contact your sales representative or a field engineer. Severity: Error 15070204 EEPROM access failure Meaning: There is a possible EEPROM failure. Corrective action: An MMB must be replaced.
  • Page 30 MMB Messages HUB failure Meaning: The HUB may be damaged. Corrective action: An MMB must be replaced. Contact your sales representative or a field engineer. Severity: Error 15070271 Uncorrectable error Meaning: Uncorrectable error has occurred. Corrective action: An MMB must be replaced. Contact your sales representative or a field engineer. Severity: Error 15070289...
  • Page 31 MMB Messages Severity: Error 15070293 Diag: RTC Time Operation Error Meaning: An error was detected in the internal clock. Corrective action: An MMB must be replaced. Contact your sales representative or a field engineer. Severity: Error 15070299 Diag: HUB Register Error Meaning: A HUB error was detected.
  • Page 32 MMB Messages Meaning: NIC Device could not be found. Corrective action: An MMB must be replaced. Contact your sales representative or a field engineer. Severity: Error 150702AD Diag: MRAM Write/read Error Meaning: A MRAM Write/Read error was detected. Corrective action: An MMB must be replaced.
  • Page 33 MMB Messages Error 150702EB Diag: NIC Register Error Meaning: A register read error was detected. Corrective action: An MMB must be replaced. Contact your sales representative or a field engineer. Severity: Error 15070380 Diag: General Purpose Register Error Meaning: A register write error was detected. Corrective action: An MMB must be replaced.
  • Page 34 MMB Messages Meaning: A CPLD read error was detected. Corrective action: An MMB must be replaced. Contact your sales representative or a field engineer. Severity: Error 15070388 Diag: NAND FMEM Fsck Error Meaning: The content of the file system is incorrect. The error of the file system cannot be corrected. Corrective action: An MMB must be replaced.
  • Page 35 MMB Messages Error 1507039C Diag: IIC (PCA9551) Write Error Meaning: An I2C write error has occurred during the LED operation. Corrective action: An MMB must be replaced. Contact your sales representative or a field engineer. Severity: Error 150703A0 Diag: System Timer Operation error Meaning: The System Timer operation is not normal.
  • Page 36 MMB Messages Meaning: An L2 cache memory error was detected. Corrective action: An MMB must be replaced. Contact your sales representative or a field engineer. Severity: Error 150703B7 Diag: Error Status Register Error Meaning: A CPLD Initmode register error was detected. Corrective action: An MMB must be replaced.

  • Page 37: Sb/Iou/Du/Mmb/Opl Related

    MMB Messages Warning 28070810 User Port#0 activated Meaning: User Port#0 of the MMB has entered the Link Up state. Corrective action: No action is necessary. Severity: Info 28070811 User Port#1 activated Meaning: User Port#1 of the MMB has entered the Link Up state. Corrective action: No action is necessary.

  • Page 38: Mezzanine Related

    MMB Messages 150702FF Transition to Critical from less severe Meaning: The status has become abnormal. Corrective action: The target unit must be replaced. Refer the message that was output at the same time, and replace the unit. Severity: Error 150703FF Transition to Non-recoverable from less severe Meaning: There has been a transition to an abnormal state.

  • Page 39: Pci_Box Related

    MMB Messages 2.1.8 PCI_Box related The PCI_Box related messages are listed below. 18060000 PCI_Box-ID restored #$. Meaning: The ID switch on the PCI_Box-ID has been restored. Corrective action: No action is necessary. Severity: Info 180601$$ Invalid PCI_Box-ID. Please set PCI_Box-ID at #$. Meaning: Restore the ID switch on the PCI_Box-ID.

  • Page 40: Pexu Related

    MMB Messages 180703FF Transition to Non-recoverable from less severe Meaning: There has been a transition to an abnormal state. Corrective action: Target unit must be replaced. Severity: Error 180800FF Device absent Meaning: PCI_Box is not mounted. Corrective action: No action is necessary. Severity: Info 180801FF...
  • Page 41 MMB Messages Incorrect connection (PCI Box-ID repetition) Meaning: The ID of the PCI_Box which is connected to the indicated port is duplicated with the ID of the PCI_Box connected to another port. Corrective action: Check the ID switch on the PCI_Box. Severity: Warning 1B6F0130...

  • Page 42: Subsystem Related

    MMB Messages PCI card must be replaced. If the error is uncorrectable, the IOU, SB, DU or PCI-Box containing the PC card must be replaced. Severity: Error C8A20100 Fatal Internal error Meaning: PCI card error was detected. Corrective action PCI card must be replaced. If the error is uncorrectable, the IOU, SB, DU or PCI-Box containing the PC card must be replaced.

  • Page 43: Fru Related

    MMB Messages Error was detected in the communication with the BMC during the Private LAN monitoring. Corrective action: The system board must be replaced. If the error persists, the active MMB must be replaced. Severity: Error 286F04FF Sensor failure Meaning: The temperature sensor has failed.

  • Page 44: Bmc Related

    MMB Messages 2C6F0705 FRU Comm Lost Meaning: The fuse has blown. Corrective action: Target board must be replaced. Severity: Error 2C6F0706 FRU Comm Lost By Local Failure Meaning: The I2C bus has failed (hang). Corrective action: Target board must be replaced. Severity: Error 2C6F07FF...
  • Page 45 MMB Messages A temperature rise (Warning) was detected. Corrective action: If the Inlet Temp is normal and CPU Temp is abnormal, please check the state of the filter, the heat sink and installation environment. Severity: Warning B0010591 'CPU#0 Temp': Temperature high critical: $$ C Meaning: A temperature rise (Critical) was detected.
  • Page 46 MMB Messages Meaning: A temperature rise (Warning) was detected. Corrective action: If the Inlet Temp is normal and CPU Temp is abnormal, please check the state of the filter, the heat sink and installation environment. Severity: Warning ■Processor related(BMC) B00700FF CPU#$$$': CPU internal error (IERR) Meaning: An error has occurred in the CPU...
  • Page 47 MMB Messages Corrective action: Replace the CPU. Severity: Error B0076500 'CPU#$$’: CPU Mismatch Meaning: Same CPUs were not mounted. Corrective action: Check the CPU combination. Severity: Warning B0076501 'CPU#$$’: Unsupported CPU Meaning: An unsupported CPU is mounted. Corrective action: Check whether the CPU is supported or not. Severity: Warning B0076502...
  • Page 48 MMB Messages B0076B03 'CPU#$$’: register verify error Meaning: A CPU error has occurred. Corrective action: Replace the CPU. Severity: Error B007A100 'CPU#0': CPU failure predicted Meaning: The threshold of correctable CPU errors has been exceeded. Corrective action: Replace the CPU. Severity: Warning B007A101...
  • Page 49 MMB Messages ■Chip set related (BMC) B0196001 'iRMC Flash PROM (Boot SPI)' access failure Meaning: An SPI Bus error has occurred. . Corrective action: Replace the SB. Severity: Error B0196002 'BIOS PROM (Host SPI)' access failure Meaning: An SPI Bus error has occurred. Corrective action: Replace the SB.
  • Page 50 MMB Messages Info B01F02FF PXE boot completed Meaning: Booted. Corrective action: No action is necessary. Severity: Info B01F03FF Diagnostic boot completed Meaning: Booted. Corrective action: No action is necessary. Severity: Info B01F04FF Boot from CD-ROM completed Meaning: Booted. Corrective action: No action is necessary.
  • Page 51 MMB Messages Meaning: The OS has stopped abnormally. Corrective action: The software needs to be examined. Severity: Warning B02002FF Operating system graceful stop Meaning: The OS has stopped normally. Corrective action: No action is necessary. Severity: Info B02003FF Operating system graceful shutdown Meaning: The OS has shut down.
  • Page 52 MMB Messages 'Watchdog - Action: Hardware watchdog Meaning: Watchdog timer has timed out. For the operation to be performed after the expiration of the Watchdog timer, the operation specified by the ASR (Automatic Server Restart) Control would be prioritized if the number of retries specified by ASR Control has been exceeded.
  • Page 53 MMB Messages ■I2C related (BMC) B0C00157 'I2C$ error ratio': above warning level An error has occurred in BMC I2C bus. Corrective action: Replace the SB. Severity: Warning B0C06F80 'I2C$': I2C Bus is blocked Meaning: I2C bus error has occurred in the BMC. Corrective action: Replace the SB.
  • Page 54 MMB Messages B0CB61$$ 'I2C#$' diagnostic error Meaning: An error occurred in BMC I2Cbus. Corrective action: Replace the SB. Severity: Error B0CB62$$ 'I2C GPIO#$$' diagnostic error Meaning: An error has occurred in BMC GPIO. Corrective action: Replace the SB. Severity: Error B0CB6300 'I2C EEPROM' diagnostic error Meaning:...
  • Page 55 MMB Messages Download the system event log, and contact your sales representative or a field engineer. Severity: Error B0CB6800 BMC Memory Uncorrectable error Meaning: A BMC error has occurred. Corrective action: Replace the SB. Severity: Error B0CB6900 BMC Memory Correctable error logging limit reached Meaning: A BMC error has occurred.
  • Page 56 MMB Messages Corrective action: Replace the DIMM. Severity: Error B0DE4BFF 'DIMM#$$$' Memory: Error logging limit reached Meaning: Correctable error logging of the memory has stopped. Corrective action: Replace the DIMM. Severity: Warning B0DE4CFF 'DIMM#$$$' Memory: Correctable error (ECC) Meaning: A correctable error has occurred in the memory. Corrective action: No action is necessary.
  • Page 57 MMB Messages Severity: Warning ■Memory Module Related (BMC) B0E10F00 Memory module (s) changed Meaning: The mounting positions were swapped. Corrective action: No action is necessary. Severity: Info ■SDR OEM Multiple Sensor related (BMC) B0EE8300 ASR&R counter exceeded restart tries Meaning: The ASR counter has exceeded the number of retries.
  • Page 58 MMB Messages BC5030D0 Legacy PCI Received Master Abort Bus: $$ Device: 0x$$ Function: 0x$$ Meaning: Error has been detected in the PCI or PCI express address. Corrective action: Referring the Source and Unit of the MMB system event log, replace the unit according Replacement Component Type A in the ‘Appendix A Replacement component list ‘.
  • Page 59 MMB Messages BC5040D0 PCI: Flow Control Protocol Error Bus: $$ Device: 0x$$ Function: 0x$$ Meaning: An error was detected in the Link control system of the PCI express. Corrective action: Referring the Source and Unit of the MMB system event log, replace the unit according Replacement Component Type B in the ‘Appendix A Replacement component list ‘.
  • Page 60 MMB Messages Error BC504130 PCI: ECRC Error Bus: $$ Device: 0x$$ Function: 0x$$ Meaning: An error was detected in the PCI express packet. Corrective action: Referring the Source and Unit of the MMB system event log, replace the unit according Replacement Component Type A in the ‘Appendix A Replacement component list ‘.
  • Page 61 MMB Messages Severity: Error BC504190 'PCI: TLP Prefix Blocked Error Bus: $$ Device: 0x$$ Function: 0x$$ Meaning: An error was detected in the PCI express packet. Corrective action: Referring the Source and Unit of the MMB system event log, replace the unit according Replacement Component Type A in the ‘Appendix A Replacement component list ‘.
  • Page 62 MMB Messages BC5050D0 PCI: Advisory Non-fatal Bus: $$ Device: 0x$$ Function: 0x$$ Meaning: An error was detected in the PCI express packet. Corrective action: No action is necessary. Severity: Info BC5050E0 PCI: Correctable Internal Error Bus: $$ Device: 0x$$ Function: 0x$$ Meaning: An internal error was detected in the PCI express Device.
  • Page 63 MMB Messages Driver Monitor Information: Segment: $$ Bus: $$ Device: 0x$$ Function: 0x$$ Message ID: $$ Meaning: An informative event from PCI card driver occurred Corrective action: No action is necessary. Severity: Info BC548000 Driver Monitor Warning: Segment: $$ Bus: $$ Device: 0x$$ Function: 0x$$ Message ID: $$ Meaning: A warning was detected by PCI driver Corrective action:...

  • Page 64: System Status Sensor Related

    MMB Messages Severity: Warning 2.1.13 SYSTEM Status Sensor related SYSTEM Status Sensor related messages are listed below. C06F00FF Power Off Meaning: The power is Off. Corrective action: No action is necessary. Severity: Info C06F01FF Power On In Progress Meaning: The power on process is in progress. Corrective action: No action is necessary.
  • Page 65 MMB Messages The OS is in operation. Corrective action: No action is necessary. Severity: Info C06F06FF OS Shutdown Meaning: The OS is shutting down. Corrective action: No action is necessary. Severity: Info C06F07FF Panic Meaning: An OS panic has occurred. Corrective action: No action is necessary.

  • Page 66: Mmb Firmware Related

    MMB Messages C06F0CFF Stop Error Meaning: An OS panic has occurred in the Windows OS. Corrective action: No action is necessary. Severity: Info 2.1.14 MMB firmware related MMB firmware related messages are listed below. C5A10300 MMB Firmware Update Failed Meaning: MMB firmware updating has failed.
  • Page 67 MMB Messages Error C5A10360 MMB#0 Firmware Update Failed (NOR bank change error) Meaning: Switching of NOR bank has failed during the MMB#0 firmware update. Corrective action: MMB must be replaced. Severity: Error C5A10361 MMB#1 Firmware Update Failed (NOR bank change error) Meaning: Switching of NOR bank has failed during the MMB#1 firmware update.

  • Page 68: Cpu Related

    MMB Messages 2.1.15 CPU related CPU related messages are listed below. C8A00600 Correctable QPI Path error { (SB#x-CPU#Y) } Meaning: A correctable error was detected in the QPI transmission path between the CPUs. Maximum two CPUs that detected the error are specified in {}. Corrective action: No action is necessary.

  • Page 69: Chipset Related

    MMB Messages Severity: Warning C8A90602 QPI Lane degraded Meaning: Lane degradation was detected in the QPI transmission path between CPUs. Corrective action: CPU must be replaced. Contact your sales representative or a field engineer. Severity: Warning C8A90603 SMI2 Lane degraded Meaning: Lane degradation was detected in the SMI2 transmission path between the CPU and memory buffer.
  • Page 70 MMB Messages The target SB, IOU, or PCI_Box must be replaced. Contact your sales representative or a field engineer. Severity: Error C8A10412 PCIe SW Upstream Poisoned TLP Meaning: A switch port error has occurred. Corrective action: The target SB, IOU, or PCI_Box must be replaced. Contact your sales representative or a field engineer. Severity: Error C8A10492...
  • Page 71 MMB Messages C8A10415 PCIe SW Upstream Completer Abort Meaning: A switch port error has occurred. Corrective action: The target SB, IOU, or PCI_Box must be replaced. Contact your sales representative or a field engineer. Severity: Error C8A10495 PCIe SW Downstream Completer Abort Meaning: A switch port error has occurred.
  • Page 72 MMB Messages Severity: Error C8A10498 PCIe SW Downstream Malformed TLP Meaning: A switch port error has occurred. Corrective action: The target SB, IOU, or PCI_Box must be replaced. Contact your sales representative or a field engineer. Severity: Error C8A10419 PCIe SW Upstream ECRC Error Meaning: A switch port error has occurred.
  • Page 73 MMB Messages PCIe SW Downstream ACS Violation Meaning: A switch port error has occurred. Corrective action: The target SB, IOU, or PCI_Box must be replaced. Contact your sales representative or a field engineer. Severity: Error C8A1041C PCIe SW Upstream Uncorrectable Internal Error Meaning: A switch port error has occurred.
  • Page 74 MMB Messages Severity: Error C8A10442 PCIe SW Upstream Lost Arbitration Error Meaning: A switch EEPROM error has occurred. Corrective action: The target SB, IOU, or PCI_Box must be replaced. Contact your sales representative or a field engineer. Severity: Error C8A104C2 PCIe SW Downstream Lost Arbitration Error Meaning: A switch EEPROM error has occurred.
  • Page 75 MMB Messages PCIe SW Upstream Unmapped Register Initialization Attempt Meaning: A switch EEPROM error has occurred. Corrective action: The target SB, IOU, or PCI_Box must be replaced. Contact your sales representative or a field engineer. Severity: Error C8A104C5 PCIe SW Downstream Unmapped Register Initialization Attempt Meaning: A switch EEPROM error has occurred.
  • Page 76 MMB Messages Severity: Error C8A104C9 PCIe SW Downstream Serial EEPROM Rollover Meaning: A switch EEPROM error has occurred. Corrective action: The target SB, IOU, or PCI_Box must be replaced. Contact your sales representative or a field engineer. Severity: Error C8A1044A PCIeSW Upstream EEPROM CAR Error Meaning: A switch EEPROM error has occurred.

  • Page 77: Module Related

    MMB Messages Warning C8A90405 PCI Express Speed degraded Meaning: Speed degradation was detected in the PCIe Switch PCIe Port. Corrective action: The target SB, IOU, or PCI_Box must be replaced. Contact your sales representative or a field engineer. Severity: Warning C8A90504 PCI Express Lane degraded Meaning:...

  • Page 78: Raid Related

    MMB Messages 2.1.18 RAID Related The messages related to the RAID are listed below. C8A10D00 RAID Card Uncorrectable error Meaning: RAID Card Uncorrectable error has occurred. Corrective action: Replace the RAID Card. Severity: Error C8A70D00 RAID Card Unable to recover cache data due to configuration mismatch Meaning: RAID Card Unable to recover cache data due to configuration mismatch Corrective action:...
  • Page 79 MMB Messages C8A70D04 RAID Card Foreign configuration table overflow Meaning: RAID Card Foreign configuration table overflow Corrective action: Please gather the survey material because a detailed investigation is necessary for that and contact the repair chat channel. Severity: Warning C8A70D05 RAID Card Partial foreign configuration imported Meaning: RAID Card Partial foreign configuration imported Corrective action:...
  • Page 80 MMB Messages C8A70E03 BBU on RAID controller: temperature problem detected Meaning: Temperature problem of FBU on RAID controller detected Corrective action: 1. Please confirm the temperature of ambient is in a regulated value. 2. When the problem is not canceled, it is necessary to exchange the FBU. Severity: Warning C8A70E04...
  • Page 81 MMB Messages Warning C8A70E09 BBU on RAID controller: communication error Meaning: The communication error with FBU occurred. Corrective action: 1. Please confirm that data cable and power cable of FBU are correctly connected with RAID controller. 2. Please confirm that latest firmware version of the RAID are installed. 3.
  • Page 82 MMB Messages E76F08FF Physical disk shielded model=%m Meaning: The HDD is shielded state. Corrective action: Replace the HDD. Severity: Warning E7EF06FF Physical disk Global Hot Spare deleted model=$$ Meaning: The HDD global hot spare was deleted. Corrective action: No action is necessary. Severity: Info E77E01FF...
  • Page 83 MMB Messages Meaning: The RAID card runs with the battery. Corrective action: Confirm the power supply to the RAID card. Severity: Warning 297F02FF BBU on RAID controller: battery low Meaning: The battery voltage reduction was detected. Corrective action: Confirm whether the cable is correctly connected. Still, when the problem continues, it is necessary to exchange the FBU.

  • Page 84: Jx40 Related

    MMB Messages Corrective action: Please exchange the cable of FBU. Severity: Warning 297F0505 BBU on RAID controller: requires reconditioning; please initiate recalibration Meaning: The reconditioning of the battery is necessary. Corrective action: 1. Please do the recalibration. Please do not interrupt the charge by reboot and shutdown. 2.
  • Page 85 MMB Messages XX is the HDD number. Corrective action: Replace the HDD. Severity: Warning E76F05XX Physical disk #n rebuilding model=%m (PCIBox#n-Slot#n-Port#n,Cascade #) Meaning: The HDD rebuilding is in progress. XX is the HDD number. Corrective action: No action is necessary. Severity: Info E76F0600...
  • Page 86 MMB Messages Severity: Warning E77E02XX Logical drive #n degraded (PCIBox#n-Slot#n-Port#n,Cascade #) Meaning: The logical drive did degradation and the redundancy was lost. XX is the logical drive number. Corrective action: When the rebuild is done, it is likely to restore it. Still, when the problem continues, it is necessary to exchange the HDD.
  • Page 87 MMB Messages C9A10F2X Redundant fan #n failed (PCIBox#n-Slot#n-Port#n, Cascade #) Meaning: The FAN broke down. X is the broke down FAN number. Corrective action: The FAN is mounted in the PSU, and exchange the PSU ahead of time, though the exchange of FAN is necessary.
  • Page 88 MMB Messages Corrective action: Confirm the connection of the power supply cable. Severity: Warning C9A10F62 Power supply #n turned off (PCIBox or IOU #n-Slot#n-Port#n, Cascade #) Meaning: Power supply is turned off. Corrective action: Confirm the state of enclosure. Severity: Warning C9A10F7X Redundant power supply #n failed (PCIBox#n-Slot#n-Port#n, Cascade #)
  • Page 89 MMB Messages Please gather the survey material because a detailed investigation is necessary for that and contact the repair chat channel. Severity: Warning C9A10FA0 Enclosure shutdown (PCIBox or IOU #n-Slot#n-Port#n, Cascade #) Meaning: Enclosure is done shutdown. Corrective action: Confirm status of enclosure. Severity: Warning C9A10FA1...

  • Page 90: Maintenance Mode Related

    MMB Messages Corrective action: 1. Please confirm the cable of enclosure. 2. Please confirm that enclosure is operating. 3. If the problem persists, please gather the survey material because a detailed investigation is necessary for that and contact the repair chat channel. Severity: Warning C9A10FA6...

  • Page 91: Power Saving Related

    MMB Messages No action is necessary. Severity: Info CC6F02FF Enter Cold Maintenance Meaning: The system maintenance mode is started. Corrective action: No action is necessary. Severity: Info CCEF00FF Exit Hot Maintenance Meaning: The hot maintenance mode is ended. Corrective action: No action is necessary.

  • Page 92: List Of Svas Message Ids

    MMB Messages The power saving is stopped and power is normal. Corrective action: No action is necessary. Severity: Info CC6F02FF Power Saving Started Meaning: The power consumption of device exceeded the threshold set up by power saving management in MMB Web-UI.
  • Page 93 MMB Messages Meaning: A hardware error was detected. Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning 11603 Adapter error (NVM Read Error while reading MAC address) Meaning: An NVM read error was detected during reading of a MAC address. Corrective action: An adapter failure may have occurred.
  • Page 94 MMB Messages Warning 11702 Adapter error (Hardware Error) Meaning: A hardware error was detected. Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning 11703 Adapter error (NVM Read Error) Meaning: A hardware error was detected. Corrective action: An adapter failure may have occurred.
  • Page 95 MMB Messages Meaning: The PF device is not active. Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning 11802 Adapter error (Fan has stopped) Meaning: An adapter error occurred. Corrective action: An adapter failure may have occurred. Replace the adapter. Severity: Warning 11807...
  • Page 96 MMB Messages Severity: Warning 11821 Adapter error (The EEPROM Checksum Is Not Valid) Meaning: An EEPROM checksum error was detected. Corrective action: High probability of an adapter failure. Proceed to adapter replacement Severity: Warning 11823 Adapter error (setup link failed) Meaning: The setting of NIC speed failed.
  • Page 97 MMB Messages Adapter error (Error receiving msg from VF) Meaning: Messages from the VF cannot be received. Corrective action: High probability of an adapter failure. Proceed to adapter replacement Severity: Warning 11834 Adapter error (Network adapter has over heated) Meaning: The adapter has stopped because of overheating.
  • Page 98 MMB Messages 12023 Adapter error (READ_SPARM mbxStatus error) Meaning: The driver issued a READ_SPARM command, but it failed. Corrective action: Hardware or firmware has a fault. Contact your sales representative or a field engineer. Severity: Warning 12024 Adapter error (CLEAR_LA mbxStatus error) Meaning: The driver issued a CLEAR_LA mailbox command to the HBA, but it failed.
  • Page 99 MMB Messages Adapter error (Adapter failed to init; mbxCmd READ_REV) Meaning: Initialization of the adapter failed. Corrective action: Hardware or firmware has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning 12033 Adapter error (Adapter failed to init;...
  • Page 100 MMB Messages 12040 Adapter error (Adapter failed to mbxCmd INIT_LINK) Meaning: Initialization of the adapter failed. Corrective action: Hardware or firmware has a fault. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning 12041 Adapter error (Adapter Hardware Error) Meaning: An interrupt that indicates a hardware fault was received.
  • Page 101 MMB Messages Adapter error (Unknown IOCB command Data) Meaning: An unknown IOCB command was detected (for a function for slow-path processing, with IOCB of a non-FCP ring (for example, ELS ring) as the target). Corrective action: A driver or firmware has a fault. If the problem persists, replace the adapter. Severity: Warning 12089...
  • Page 102 MMB Messages 13008 Adapter error (pci-suspend: IOC msg unit reset failed) Meaning: The IOC message unit reset process failed. Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning 13009 Adapter error (pci-resume: Cannot recover)
  • Page 103 MMB Messages Warning 13021 Adapter error (IO unit reset failed) Meaning: An IO Unit Reset request sent to the adapter failed. Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning 13022...
  • Page 104 MMB Messages Meaning: The state did not change to READY even after a wait of 20 seconds after adapter reset. Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning 13029...
  • Page 105 MMB Messages Warning 13040 Adapter error (Firmware Reload FAILED) Meaning: The reload of firmware failed. Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning 13041 Adapter error (Cannot recover) Meaning: The adapter reset failed.
  • Page 106 MMB Messages 13106 Adapter error (IOC issue of TaskMgmt failed) Meaning: Issuing a SCSI Task Management request failed. Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning 13107 Adapter error (Error issuing abort task) Meaning:...
  • Page 107 MMB Messages Meaning: A parity error occurred during reading of the PCI status register. Corrective action: The HBA must be replaced. If the problem persists even after you replace the HBA, replace the device (e.g., PCI_Box) connected to the HBA. Severity: Warning 13124...
  • Page 108 MMB Messages Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning 13140 Adapter error (Skipping because it's not operational) Meaning: The adapter is not in the operational state. Corrective action: The HBA must be replaced.
  • Page 109 MMB Messages 13161 Adapter error (IOC Not operational) Meaning: The adapter is not in the operational state. Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning 13163 Adapter error (ioc_state: DOORBELL_ACTIVE) Meaning: The adapter has the DOORBELL_ACTIVE flag turned on.
  • Page 110 MMB Messages Meaning: After an adapter reset, the adapter remains in the fault state. Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning 13183 Adapter error (pci_enable_device: failed) Meaning: pci_enable_device (PCI device initialization) failed.
  • Page 111 MMB Messages Warning 13190 Adapter error (adapter_reset retry exhausted; stop reset operation) Meaning: The adapter reset count exceeded the upper limit. Stop the reset process. Corrective action: The HBA must be replaced. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning 13191...
  • Page 112 MMB Messages 13196 Adapter error (Issuing HardReset) Meaning: The hardware will be reset. Corrective action: Replace the target device. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning 13198 Adapter error (Not Ready) Meaning: The adapter does not become READY.
  • Page 113 MMB Messages Corrective action: Replace the target device. If the error keeps recurring, contact your sales representative or a field engineer. Severity: Warning ■PCIe-SSD (Linux) related 13900 Adapter error(SMP Firmware not in Run mode) Meaning: The SMP Firmware was not in Run mode during driver loading. Corrective action: Collect the data for investigation (dump or fjsnap).
  • Page 114 MMB Messages Meaning: The adapter entered read-only mode. Corrective action: Replace the adapter. Severity: Warning ■SCSI common (Linux) related 14016 Device error (Error with sense data) Meaning: An error with sense data occurred in the device. Corrective action: Check the sense key of the original data to decide on the corrective action. Medium Error: Perform cleaning.
  • Page 115 MMB Messages If there is no problem with the settings of the backup software, replace the drive. Severity: Warning 14024 Device or Software error (Overrun) Meaning: A device or application error occurred. An overrun occurred on a variable-length device. Corrective action: If you were working on a DAT by using a command such as dd, confirm that the specified parameters are correct.
  • Page 116 MMB Messages Corrective action: Check operation. If there is no problem in operations, take the following corrective action. - Tape device: Clean the device. If the problem persists, replace the media. - Disk device: Replace the drive. Severity: Warning 14061 Device error (SCSI command retry out) Meaning: A SCSI command terminated abnormally (retry out).
  • Page 117 MMB Messages An error occurred in the device configuration. The number of LUNs reported by the device exceeds the supported limit of the operating system. Corrective action: Reduce the number of LUNs on the device side. Severity: Warning 14072 Device error (Device configuration error) Meaning: An error occurred in the device configuration.
  • Page 118 MMB Messages 7 (Data Protect): Check the Write Protect status. 8 (Blank Check): Check tape and other operations. 9 (Aborted Command): Investigate problems in the SCSI bus and FC transmission paths. Severity: Warning 14139 Device error (I/O error) Meaning: An I/O error occurred. Corrective action: If the return code is "0x00010000"...
  • Page 119 MMB Messages ■GLS (Linux) related 17001 Network error (poll fail retry over.polling stop) Meaning: A transmission path error occurred. Polling failed successively until the retry count reached the specified number. The HUB monitoring function will be disabled. Corrective action: Check the transmission path. After the normal operation of the transmission path is restored, disable and enable the HUB monitoring function.
  • Page 120 MMB Messages 17007 Network error (SecondaryHUB to PrimaryHUB polling failed.) Meaning: HUB-to-HUB monitoring on the secondary side failed. Corrective action: Confirm that the communication path to the monitoring target has no problems. Severity: Error ■IB (Linux) related 18013 Failed to init command interface Meaning: Initialization command failed.

  • Page 121: Windows Related

    MMB Messages Meaning: Device failed to start after reset Corrective action: Replace IB HCA card. Severity: Error 18029 Failed to reset HCA Meaning: An error occurred during reset of HCA Corrective action: Replace IB HCA card. Severity: Error 18030 Failed to initialize Meaning: An error occurred during initialization.
  • Page 122 MMB Messages 21711 Adapter error (Not configured for bus mastering) Meaning: The adapter is not configured for bus mastering in the PCI BIOS. Corrective action: If the unit name is IOU#n-PCIC#n-FUNC#n or PCI_Box#n-PCIC#n-FUNC#n: >> Mount the adapter in a slot that supports bus masters. If the unit name is SB#n-NIC: >>...
  • Page 123 MMB Messages 21802 Adapter error (EEPROM error) Meaning: An error may have occurred in the EEPROM of the adapter. Corrective action: Replace the adapter. Severity: Error 21810 Adapter error (The fan on the network adapter has failed) Meaning: An adapter failure occurred. Corrective action: Turn off the computer, and replace the network adapter.
  • Page 124 MMB Messages Turn off the computer, and replace the network adapter. Severity: Error 21863 Adapter error (overheated) Meaning: The network adapter has stopped because of overheating. Corrective action: Perform a restart. If the problem persists, turn off the computer, and replace the network adapter. Severity: Error 21902...
  • Page 125 MMB Messages Severity: Error 22014 Adapter error (network device detected a hardware) Meaning: A hardware error occurred. Corrective action: Replace the adapter. Severity: Warning 22127 Adapter error (Hardware initialization failed; failing Meaning: Driver loading failed because of a hardware initialization failure. Corrective action: Replace the adapter.
  • Page 126 MMB Messages Corrective action: Check the device indicated by “Unit” and “Source” in SEL of MMB. Severity: Error 25002 Adapter or FC-Network error (An input/output error has occurred) Meaning: An I/O error was detected. Corrective action: Check the device indicated by “Unit” and “Source” in SEL of MMB.. Severity: Error 25003...
  • Page 127 MMB Messages If the error recurs, collect investigation materials (e.g., fjsnap, PrimeCollect), and contact your sales representative or a field engineer. Severity: Warning 28718 Adapter error (Write performance reduced) Meaning: Write performance decreased. Corrective action: If the error recurs, collect investigation materials (e.g., fjsnap, PrimeCollect), and contact your sales representative or a field engineer.
  • Page 128 MMB Messages If the error recurs, collect investigation materials (e.g., fjsnap, PrimeCollect), and contact your sales representative or a field engineer. Severity: Warning 28724 Adapter error (Flashback error) Meaning: A flashback error occurred. Corrective action: 1. Back up the data from the affected adapter. 2.
  • Page 129 MMB Messages Collect investigation materials (e.g., fjsnap, PrimeCollect), and contact your sales representative or a field engineer. Severity: Warning 28730 Adapter error (Write regulation activated due to power constraints) Meaning: Writing is restricted because of PCI slot power constraints. Corrective action: Collect investigation materials (e.g., fjsnap, PrimeCollect), and contact your sales representative or a field engineer.

  • Page 130: List Of Cli Messages

    MMB Messages Collect investigation materials (e.g., fjsnap, PrimeCollect), and contact your sales representative or a field engineer. Severity: Warning 28737 Adapter error (Reserves depleted) Meaning: Reserved areas have been depleted. Corrective action: Check the format size. Release reserved space by formatting with a smaller size. Severity: Warning 28738...
  • Page 131 MMB Messages The specified [SB | IOU] has not been mounted. (In execution of the set partition home command, only the SB pattern emerges) Corrective action: Confirm that the SB | IOU is correctly specified, and that the specified SB | IOU has been mounted. Severity: Warning Unable to add the specified SB#x to the partition due to CPU mismatch between SBs.
  • Page 132 MMB Messages A required parameter is missing. This message appears when add only/remove only / set only/show only is entered. Corrective action: Check the command parameter. Severity: Warning Failed to execute remove partition command. Meaning: The remove partition command process has failed. Corrective action: Try setting again.
  • Page 133 MMB Messages Meaning: The power control command has failed. aaaa ：Exception code bb ： Action code Corrective action: Try setting again. If it fails, contact your sales representative or a field engineer. Severity: Error Unable to power off the Partition#n because you have not authority to operate this partition. Meaning: The Partition Operator has issued a power Off instruction for a partition that is not within the scope of management.
  • Page 134 MMB Messages Warning The specified MMB#x is NOT present. Meaning: As the specified MMB is not mounted, it cannot be specified as an Active MMB. Corrective action: Check the MMB mounting status. Severity: Warning The specified MMB#x is disabled. Meaning: As the specified MMB has been disabled, it cannot be specified as an Active MMB.
  • Page 135 MMB Messages Info The specified time zone is invalid. Meaning: The specified time zone is invalid. Corrective action: Check the command parameter. Severity: Warning The specified IP address is invalid. Meaning: The specified IP address is invalid. Corrective action: Check the command parameter. Severity: Warning The specified IP address is duplicated.
  • Page 136 MMB Messages The specified hostname is invalid. Meaning: An invalid host name has been specified. Corrective action: Check the command parameter. Severity: Warning Unable to change the home SB while the partition is running. Please try to change the home SB after the partition is shutdown.
  • Page 137 MMB Messages If another message is output, see the message. Try setting again. If it fails, contact your sales representative or a field engineer. Severity: Error The specified gateway address is invalid. Meaning: An invalid gateway address has been specified. Corrective action: Check the command parameter.
  • Page 138 MMB Messages No action is necessary. Severity: Info Failed to execute set partition home command. Meaning: The set partition home command has terminated abnormally. Corrective action: If another message is output, see the message. Try setting again. If it fails, contact your sales representative or a field engineer. Severity: Error Failed to execute show partition configuration command.
  • Page 139 MMB Messages Corrective action: Check the specified file. Severity: Error Error: Specified file does not correspond to this model type. Meaning: An unsupported model firmware file has been specified. Corrective action: Check the specified file. Severity: Error Error: The chassis information could not be retrieved. Meaning: The OPL FRU could not be acquired.
  • Page 140 MMB Messages Corrective action: Check the System Event Log for errors, and try updating the firmware again. Severity: Error The specified SB#%aa cannot be registered as a Reserved SB. The specified SB#%aa cannot be registered as a Reserved SB. Corrective action: Try setting again.
  • Page 141 MMB Messages Corrective action: Check the command parameter. Severity: Warning password needs 32 characters or less Meaning: The password can contain up to 32 characters. Corrective action: Check the command parameter. Severity: Warning Failed to the password authentication. Meaning: Password authentication has failed. (Failure of PAM authentication start /end, and failure of PAM authentication process) Corrective action: Try setting again.
  • Page 142 MMB Messages The firmware file size is invalid. Corrective action: Check the specified file. Severity: Error Error: The CRC of the firmware file is invalid. Meaning: The CRC check result of the firmware file is invalid. Corrective action: Check the specified file. Severity: Error Error: Specified file is NOT a Firmware file.
  • Page 143 MMB Messages Severity: Warning The firmware is being updated now. Meaning: Firmware update is in progress. Corrective action: No action is necessary. Severity: Info Unable to register the specified SB#x as a Reserved SB due to unsupported CPU configuration. Meaning: The specified SB cannot be registered as a Reserved SB, since the CPU does not meet the mounting criteria.
  • Page 144 MMB Messages Meaning: Unable to add a user beyond this, as the maximum number of registered users has been exceeded. Corrective action: Add the registration after deleting necessary users. Severity: Error No more Community addition. Meaning: The Community cannot be added beyond this, as the maximum number of registered Community is exceeded.
  • Page 145 MMB Messages Unable to register the SB as a Reserved SB, since there is an error in the DIMM configuration. Corrective action: Check the status of the DIMM which is mounted on the SB. Severity: Warning The DIMM does not satisfy requirements of the Mirror Mode. If you register the specified SB%s as a Reserved SB, the Mirror Mode will be disabled when switching to specified SB.
  • Page 146 MMB Messages Meaning: Unable to set the Mirror Mode for Partition#%d, because there is a problem in the DIMM configuration. Corrective action: Check the DIMM configuration of the SB where the partition has been configured. Severity: Error The SB with DIMM that does not satisfy requirements of Mirror Mode is registered as a Reserved SB. If you register this partition as a Mirror Mode, Mirror Mode will be disabled when switching to Reserved SB.
  • Page 147 MMB Messages Check whether there is any error in the file name or whether the file is stored in the specified path. Severity: Error Error: Specified file is NOT MMB or Unified Firmware file. Meaning: Even if the file is an MMB Firmware File, a file which is not a unified Firmware File has been specified Corrective action: Check the specified file.
  • Page 148 MMB Messages The DIMM does not satisfy requirements of the Mirror Mode. If you register the specified SB%s as a Reserved SB, the Mirror Mode will be disabled when switching to specified SB. Are you sure to continue?[Y/N] Meaning: The DIMM does not meet the requirements of the Mirror Mode. If the specified SB%s is registered as a Reserved SB, the Mirror Mode will be canceled when switching over to the Reserved SB.
  • Page 149 MMB Messages Corrective action: Check if there is any error in the [USB1I VGA/USB2 I PCI Slot] specification. Also, check the Partition configuration. Severity: Warning Partition#x does not include the specified [GBE | PCI SLOT | DU]. Meaning: The specified [GBE IPCI SLOT IDU] is not included in the Partition. Corrective action: Check the Partition configuration.
  • Page 150 MMB Messages Execution of show partition dynamic_reconfiguration command has failed. Corrective action: Please refer to other messages. Try setting again. If it fails, contact your sales representative or a field engineer. Are you sure to continue adding [SB#$|IOU#$] to partition#$? [Y/N]: Meaning: This is a confirmation.
  • Page 151 MMB Messages Corrective action: No action is necessary. DR feature is disabled. Meaning: DR command cannot execute because DR function of the specified partition is disabled. Corrective action: Please enable DR function of specified partition. Unable to execute DR command while other DR command is running Meaning: The specified partition cannot execute DR command while other DR command is running Corrective action:...
  • Page 152 MMB Messages Hot-add SB cannot execute because the firmware version on specified SB is invalid or under updating of firmware. Corrective action: Please confirm SB number and the configuration of DIMM. If the firmware version of specified SB is different from the version of the specified partition, update firmware of specified SB.
  • Page 153 MMB Messages The specified [SB#x|IOU#x] is not present Meaning: The specified SB/IOU is not present in system. Corrective action: Please confirm SB/IOU number and configuration of the partition. Mount SB/IOU in the slot of the specified SB/IOU number. The specified Partition#Z is no Home Meaning: The obtaining information of Home SB of the specified partition is failed.
  • Page 154 MMB Messages Download SEL and contact your sales representative or a field engineer. Unable to onlining the DR target BMC Meaning: Online of the specified SB is failed. Corrective action: Download SEL and contact your sales representative or a field engineer. Unknown Error Code =0xXX Meaning: DR process is failed with unknown Error Code.
  • Page 155 MMB Messages Meaning: The specified SB/IOU cannot remove because it is not constituent of the partition. Corrective action: Please confirm configuration of partition. The specified [SB#$|IOU#$] is power-off. Meaning: The specified SB/IOU is power off state. Corrective action: Please confirm configuration of partition. DR sequence timeout: SB hot-remove OS failure Meaning: Timeout of DR sequence occurred in OS processing.

  • Page 156: Window Display Error Messages

    MMB Messages Window Display Error Messages This section lists the error messages displayed during Web-UI operations and contains information on how respond to them. Note A message with a message ID may have a numerical value at the end of the message. (Example. 00:0404) This numerical value indicates the detailed information.
  • Page 157 MMB Messages I_00015 It has already reached the maximum number of login users. There is a possibility that the window was shut without logging out. Please login again after it waits for a few minutes. Meaning: The maximum number of concurrent login sessions has been exceeded. Corrective action: Wait until the logged-in user logs out.
  • Page 158 MMB Messages Corrective action: No action is necessary. Severity: Info E 00031 Same name already exists. User addition failed. Meaning: The same name is already registered. The user cannot be added. Displayed when an attempt is made to register a user name, which is already registered. Corrective action: Check the user registration list.
  • Page 159 MMB Messages No action is necessary. Severity: Info I_00041 User addition was completed Meaning: User addition has been completed. Corrective action: No action is necessary. Severity: Info I_00042 User information editing was completed. Meaning: The user information has been changed. Corrective action: No action is necessary.
  • Page 160 MMB Messages E_00047 Importing failed. Meaning: Importing has failed. Displayed when import of an SSL has failed. Corrective action: If the problem persists even after importing again, contact your sales representative or a field engineer. Severity: Error E_00048 The specified unit is not installed. Meaning: The specified unit is not mounted.
  • Page 161 MMB Messages Meaning: The entered file is outside the restoration target. The file specified as the restoration target is not the MMB (BIOS) configuration information backup file. Corrective action: Specify the correct file. Severity: Error W_00068 There are no available unit on which maintenance can be performed. Please check that you selected the right type of unit, then check that the power status of partitions is Standby in the Partition Power Control Window, and that there is available free units in the Partition Configuration Window.
  • Page 162 MMB Messages E_00079 Partition#%aa command failed. Meaning: Setting the power control command for Partition#%aa has failed. Corrective action: Check the partition status. Severity: Error E_00080 Partition#%aa cannot execute Power Cycle. Meaning: Power Cycle cannot be executed for Partition#%aa. Corrective action: Check the partition status.
  • Page 163 MMB Messages Corrective action: Check the partition status. Severity: Error E_00091 Force Power Off Delay setting failed. Meaning: Setting the Force Power Off Delay in the Setup information has failed. Corrective action: Check the partition status. Severity: Error I_00095 The standby MMB is rebooting now. Please wait several minutes. Meaning: Standby MMB has started rebooting.
  • Page 164 MMB Messages Error E_00108 Unable to power off the chassis. Meaning: The system (chassis) is not in a status in which the power can be turned off. Corrective action: Wait for some time and turn off the power again. Severity: Error E_00109 Unable to force power off.
  • Page 165 MMB Messages E_00114 The specified SB#%aa cannot be registered as a Reserved SB. The specified SB#%aa cannot be registered as a Reserved SB. Corrective action: Try setting again. If it fails, contact your sales representative or a field engineer. Severity: Error E_00123 Failed to clear the status.
  • Page 166 MMB Messages Meaning: Another user is performing the maintenance. Release the maintenance mode before proceeding with the operation. Corrective action: Release the maintenance mode before proceeding. Severity: Info I_00203 Please select a unit to perform maintenance on. Meaning: The unit is not selected. Corrective action: Select a unit.
  • Page 167 MMB Messages Please select a maintenance mode. Meaning: Select a maintenance mode. Corrective action: Select a maintenance mode. Severity: Info W_00206 Maintenance of this unit cannot be performed because the unit does not satisfy requirements of any of the maintenance modes. Please check that the power status of partitions is Standby in the Partition Power Control Window, and that there is available free units in the Partition Configuration Window.
  • Page 168 MMB Messages Specify the partition. Severity: Info W_00208 The power status of one of the partitions is now On. The selected Maintenance Operation Mode has become unavailable. Please check that the power status of partitions is Standby in the Partition Power Control Window. Then please try again.
  • Page 169 MMB Messages Log files have not been saved. Are you sure you want to continue? Meaning: The confirmation window appears when the [Next] button in the log saving window is clicked without saving the log data, asking whether to proceed to the next window without saving the log files. Corrective action: If the log files need not be saved, click the [OK] button to proceed to the next window.
  • Page 170 MMB Messages Info W_00214 Unable to power on the Partition#%aa due to CPU mismatch between SBs. After checking SB status and configuration, please come back to the Replacement Instruction Window, and reinstall the unit. Meaning: During the power-on process of partition#%aa in SB Warm System Maintenance, the power to the partition could not be turned on because of mismatching CPUs between the SBs.
  • Page 171 MMB Messages W_00217 The unit powering on has been skipped because chassis power status is currently off. After Maintenance completion, Check the System Event Log Window to refer to the error details. Meaning: The power of the unit cannot be turned on because the system (cabinet) power is off. Corrective action: The power-on process was skipped, however, continue the operation.
  • Page 172 MMB Messages I_00222 Unable to %aa the Partition#%bb because this Partition is under maintenance. Meaning: The partition of %aa cannot be operated because the Partition#%bb is under maintenance. Corrective action: Wait until the maintenance work is completed and maintenance mode is released. Severity: Info I_00223...
  • Page 173 MMB Messages I_00226 Unable to execute %aa Firmware Update on %bb because %cc is not free. Meaning: The firmware could not be updated for the %aa firmware update target %bb, because %cc is not free. Corrective action: Change the unit status to Free. Severity: Info I_00227...
  • Page 174 MMB Messages The system will leave Maintenance Mode. Are you sure? Meaning: When an attempt was made to cancel the maintenance mode, and the, [OK] button is clicked, ‘Canceling the maintenance mode. Another user may be performing maintenance. Are you sure?’ is notified. Corrective action: When the [OK] button is clicked when canceling the maintenance mode, the first window would be displayed.
  • Page 175 MMB Messages The firmware update of %aa has been completed successfully. Firmware Version: %bb Meaning: When this window appears after the specified firmware has been updated successfully, ‘%aa firmware has been successfully updated’ is notified. Corrective action: This window is displayed again when the [OK] button of the dialog box is clicked. Since the firmware update has been processed successfully, click the [Next] button to continue the process.
  • Page 176 MMB Messages The file specified for the firmware update process is not a firmware file. Corrective action: This window is displayed again when the [OK] button is clicked. Specify the correct firmware file. Severity: Warning W_00241 Specified firmware file %aa is invalid. Please select a valid firmware file.
  • Page 177 MMB Messages E_00302 Maintenance cannot be continued because PSU could not be powered on. Check the System Event Log Window to refer to the error details. Meaning: The PSU power on process that was executed when returning to the previous window by clicking the [Previous] button, in PSU replacement of the Hot System Maintenance has terminated abnormally.
  • Page 178 MMB Messages Corrective action: The completion window appears when ‘OK’ in the dialog box is clicked. Check the system event log for any errors. If the cause is unknown, download the system event log and contact your sales representative or a field engineer.
  • Page 179 MMB Messages The operation cannot continue because MMB#%aa had started in Degraded Fail state. Corrective action: The completion window appears when ‘OK’ in the dialog box is clicked. Check the system event log for any errors. If the cause is unknown, download the system event log and contact your sales representative or a field engineer.
  • Page 180 MMB Messages Meaning: The user name includes an invalid character. Corrective action: Enter the correct username. Severity: Warning W_00407 Input characters are too long. Meaning: The entered character string is too long. Corrective action: Recheck the entered data. Severity: Warning E_00408 Partitions are not selected.
  • Page 181 MMB Messages Displayed when a schedule is added when the registered schedule data has reached the upper limit of registration. Action： Delete unnecessary schedules. Severity: Error W 00413 Nothing is selected. Meaning: The operation target has not been specified. Corrective action: Select the target.
  • Page 182 MMB Messages Severity: Error E_00420 Unable to register the specified SB#%s as a Reserved SB because the DIMM does not satisfy requirements of Mirror Mode. Meaning: The specified SB cannot be registered as a Reserved SB since the DIMM does not meet the requirements of the Mirror Mode.
  • Page 183 MMB Messages W_00426 Invalid values specified. Meaning: An invalid value has been specified. Corrective action: Check the input data. Severity: Warning I_00427 Select a partition. Meaning: The partition has not been selected. Corrective action: Select a partition and then click the button. Severity: Info I_00428...
  • Page 184 MMB Messages The IP address is invalid. Displayed if an invalid IP address is specified. Corrective action: Check the IP address. Severity: Warning W_00433 The duplicate IP address was found. Meaning: The IP address has been duplicated. Corrective action: Check the IP address. Severity: Warning W_00434...
  • Page 185 MMB Messages E_00439 SSL Server Certificate is not found. Meaning: The server certificate for use in the HTTPS is not found. Corrective action: Set the HTTPS after installing the certificate. Severity: Error I_00440 HTTP Connection will be lost. You will need to login again. Are you sure? Meaning: Disabling the HTTP (HTTPS) will disconnect the Web-UI.
  • Page 186 MMB Messages W_00447 Private Key doesn't exist. Meaning: The secret key is not registered. Displayed when an attempt is made to Export without registering the Key. Corrective action: Register the secret key. Severity: Warning W_00448 CSR doesn't exist. Meaning: CSR not registered. Displayed when an attempt is made to Export without registering the CSR. Corrective action: Register the CSR.
  • Page 187 MMB Messages Check the Username. Severity: Warning W_00455 Both passwords are mismatched. Please try again. Meaning: The passwords do not match. Re-enter the passwords. Corrective action: Enter the passwords again. Severity: Warning W_00456 Invalid E-Mail address format. Meaning: The e-mail address format is incorrect. Corrective action: Check the e-mail address.
  • Page 188 MMB Messages W_00462 The specified password is invalid. Meaning: The password is incorrect. Corrective action: Not required. Severity: Warning W_00463 Select a User Name. Meaning: Select the target user to be edited or deleted. Corrective action: Select the target user. Severity: Warning I_00464...
  • Page 189 MMB Messages The message asks whether to execute the process of clearing the system event log. Corrective action: Not required. Severity: Info I_00469 The settings for the Virtual IP Address are changed. All existing network connections about this settings will be lost. You will need to login again. If you want to continue, please click OK button. If not, click Cancel button.
  • Page 190 MMB Messages Meaning: %s has been locked. Retry after some time. Corrective action: Some of the processes that occupy resources are subject to exclusive control. Try again after some time. Severity: Info W_00476 Unable to execute the online update. Please try the update after the system power off. Meaning: Unable to execute the firmware update because the system power is on.
  • Page 191 MMB Messages Severity: Warning E_00490 Unable to add the specified SB to the partition due to DIMM does not satisfy requirements of Mode. Meaning: The specified SB cannot be added to the partition because the Memory Mode cannot support the DIMM. Corrective action: Check the location and mix status of the DIMMs mounted on the SB.
  • Page 192 MMB Messages Meaning: Partition#% d cannot be powered on because the DIMM configuration does not met the requirements for the Mirror Mode settings. Check the SB configuration, and retry the replacement process in the [Replacement Instruction] window. Corrective action: Check in the currently displayed window if there is any problem in the DIMM configuration. Return to the replacement instruction window and perform the replacement again.
  • Page 193 MMB Messages Check the of the DIMM configuration of the SB configuring the partition. Severity: Error I_00501 The SB with DIMM that does not satisfy requirements of Mirror Mode is registered as a Reserved SB. If you register this partition as a Mirror Mode, Mirror Mode will be disabled when switching to Reserved SB.
  • Page 194 MMB Messages W_00507 Unable to set the OS Installation Mode because Mirror Mode or POST setting is modified. Meaning: The installation mode of the operating system cannot be set because the Mirror Mode or POST has been modified. Corrective action: Since the installation mode of the operating system is exclusive, specify as standalone.
  • Page 195 MMB Messages W_00520 Unable to register the specified SB#%d as a Reserved SB due to abnormal SB composition. Meaning: The SB cannot be specified as a Reserved SB because there is an error in the configuration. Corrective action: Check the mix status of the SB. Severity: Warning E_00521...
  • Page 196 MMB Messages I_00541 Nothing is checked. Meaning: Nothing is checked. Corrective action: Check the object. Severity: Info W_00575 Unable to change partition configuration because this partition is powered on. Meaning: The partition cannot change the partition configuration because of the state of Power On.
  • Page 197 MMB Messages Meaning: Power Control can’t execute because the firmware is updating. Corrective action: Please wait for the completion for firmware update. Severity: Warning W_00588 Unable to command power control because the power control operating. Meaning: Command can’t accept because the power control is operating. Corrective action: Please wait for the completion for power control operating.

  • Page 198: Chapter 3 Dynamic Reconfiguration Messages

    Dynamic Reconfiguration Messages CHAPTER 3 Dynamic Reconfiguration Messages This section lists the DR messages and contains information on how to respond to them. Messages concerning incomplete system environment dr-util:ERR:101: No space left on device. Meaning: There’s no disk free space. Corrective action: Failed to gather information because the disk free space is insufficient.
  • Page 199 Dynamic Reconfiguration Messages Meaning: This operation is prohibited. Corrective action: SB hot plug operation via DR command is not allowed. Please do SB hot plug via MMB UI. dr-util:ERR:%d: <x>: invalid device is set. [%d: 210-214] Meaning: <x> is not a device that can be specified with “add“ Corrective action: The invalid device for “add“...
  • Page 200 Dynamic Reconfiguration Messages dr-util:ERR:270: None: device is not set Meaning: device is not set Corrective action: Invalid argument was specified. Please execute the command again with specifying device name. dr-util:ERR:280: cpu<x>: device is already available. Meaning: cpu<x> is already available Corrective action: cpu<x>...

  • Page 201: Messages Concerning Trouble That Occurs In The Os Kernel

    Dynamic Reconfiguration Messages Corrective action: PCIe<x > that tried to be removed is already unavailable. Please confirm whether the slot number is wrong. dr-util:ERR:289: IOU<x>: device is already disabled. Meaning: IOU<x> is already unavailable Corrective action: IOU<x > that tried to be removed is already unavailable. Please confirm whether the slot number is wrong. dr-util:ERR:%d: Internal Error [%d: 300, 301] Meaning:...
  • Page 202 Dynamic Reconfiguration Messages dr-util:ERR:405: Failed to add SB<x>. Meaning: The addition of SB<x> terminated abnormally. Corrective action: The addition of SB<x> aborted. Please confirm the error messages and do corrective action according to error. dr-util:ERR:406: cpu<x> status is invalid: offline Meaning: The state of added CPU<x>...
  • Page 203 Dynamic Reconfiguration Messages Corrective action: The remove of memory<x> of the total <y > kB failed. Please try removing of SB again. When the improvement is not seen even if it executes it again, please gather the information for investigation by using "/opt/FJSVdr-util/sbin/dr report" on the partition side, and contact the technology of our company member dr-util:ERR:424: Failed to eject SB<x>...
  • Page 204 Dynamic Reconfiguration Messages Meaning: Collaboration program<x> exited with status <y> at <z> timing. <z> represents “before“ or “after“ Corrective action: IOU hot-remove was aborted because of the failure of collaboration program<x>. Please review the output messages of collaboration program<x> dr-util:ERR:%d: IOU<x> status is invalid: <y> [%d: 453, 454] Meaning: The status of IOU slot <X>...

  • Page 205: Messages Concerning Trouble That Occurs Outside Of Dr Command Other Than Os Kernel

    Dynamic Reconfiguration Messages Messages concerning trouble that occurs outside of DR command other than OS kernel dr-util:ERR:%d: Failed to send IPMI Command: Completion [%d: 600, 602] Meaning: Failed to send IPMI Command Corrective action: Failed to send the completion notification of SB hot plug to MMB. Please check MMB status. dr-util:ERR:%d: Failed to send IPMI Command: Completion [%d: 601, 603] Meaning:...
  • Page 206 Dynamic Reconfiguration Messages dr-util:INFO:804: Add MEM <x> (total <y>) . Meaning: Memory<x> (total <y> kB) will be added. This indicates that OS will add memory<x> (total<y> kB.) dr-util:INFO:805: Added MEM <x> (total <y>). Meaning: Memory<x> (total <y> kB) was added. This indicates that OS added memory<x>...
  • Page 207 Dynamic Reconfiguration Messages dr-util:INFO:829: Removed SB<x>. Meaning: The remove of SB<x> exited . This indicates success of SB hot-remove dr-util:INFO:840: Add IOU <x>. Meaning: IOU<x> will be added. This indicates that OS will add IOU<x> dr-util:INFO:%d: Execute <x> user programs at <y> timing. [%d: 841, 842] Meaning: <x>...
  • Page 208 Dynamic Reconfiguration Messages dr-util:INFO:880: Create report file at %s Meaning: The report file was created at %s C122-E178-02EN...

  • Page 209: Chapter 4 Sadump Messages

    sadump Messages CHAPTER 4 sadump Messages This chapter describes the sadump messages which are displayed in the console. sadump Message list Sadump messages are listed below ERROR: An error occurred at reading EFI Variables(xxx). Meaning: The configuration of sadump is broken. Corrective action: Set up sadump again.
  • Page 210 sadump Messages WARNING: The device DUMP_DEVICEn contains memory image. Trying next device. Meaning: The n-th dump device contains memory image. Trying next device. Corrective action: If captured memory image is not needed, initialize dump device. If the memory image is needed, save memory dump to the tape, and initialize dump device. WARNING: Size of memory image exceeded capacity of dump device.

  • Page 211: Appendix A Replacement Component List

    Appendix A Replacement component list Appendix A Replacement component list Replacement component list TABLE A.1 Unit Source Replacement component Replacement component TypeB TypeA First item Second item SB#[0:3] SB#[0:3] SB#[0:3] SB#[0:3] PCH-ESI SB#[0:3] SB#[0:3] CPU#0 SB#[0:3] PCH-PCIe SB#[0:3] SB#[0:3] RAID Card SB#[0:3] RAID Card RAID Card...
  • Page 212 Appendix A Replacement component list Unit Source Replacement component Replacement component TypeB TypeA First item Second item PCI_Box#[0:3] PCIe SW#0-8 PCI_Box#[0:3] PCI_Box#[0:3] PCIe#01 Card PCI_Box#[0:3] PCIe SW#0-9 PCI_Box#[0:3] PCI_Box#[0:3] PCIe#00 Card PCI_Box#[0:3] PCIe SW#0-12 PCI_Box#[0:3] PCI_Box#[0:3] PCIe#05 Card PCI_Box#[0:3] PCIe SW#1-0 PCI_Box#[0:3] PCI_Box#[0:3] IOU#[0:3]...

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