Solving Problems With Media Jams - MINOLTA-QMS 2200 User Manual

Solving Problems with Media Jams

Frequent jams in any area indicate that area should be checked, repaired, or cleaned.
Repeated jams may also happen if you're using the wrong weight print media.
Symptom Cause
Several
sheets go
through
the printer
together.
Paper jam
message
stays on
5-bin mail-
box jams.
Duplex
unit jams.
Solving Problems with Media Jams
The front edges of the media
are not even.
The media is moist from
humidity.
Front cover needs to be
opened and closed again to
reset the printer.
Some media remains jammed
in the printer.
The wrong media is being
used.
The wrong media is being
used.
Media may still be jammed.
Solution
Remove the media and even up the front edges, then
reload it.
Remove the moist media and replace it with new, dry
media.
Open and close the front cover of the printer again.
Recheck the paper path and make sure you have
removed all of the media jams.
Make sure that you are using only plain paper (or recy-
cled plain paper).
Make sure that you are using only letter/A4 paper.
Use only supported media. Refer to the "Media Types"
on page 35.
Plain paper and thick stock up to 28 lb bond (105 g/m²)
can be autoduplexed if the optional duplex unit is
installed. For heavier weights, manual duplexing is
required. To manually duplex, remove the media, flip it
over, and reload it.
Make sure that you have not mixed media types in your
multipurpose tray.
Do not duplex envelopes, glossy stock, labels, transfer
media, or transparencies.
Check for media stuck in the paper guides in the duplex
unit's top cover, and the media supply area on the lower
left of the printer.
If you removed jammed media from near the OPC drum,
reset the OPC drum's locking levers.
105