MINOLTA-QMS magicolor 2300W User Manual
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MINOLTA-QMS magicolor 2300W User Manual

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magicolor 2300W
®
User's Guide
1800708-001A

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Summary of Contents for MINOLTA-QMS magicolor 2300W

  • Page 1 2300W ® User’s Guide 1800708-001A...

  • Page 2: Thank You

    MINOLTA-QMS, Inc. Notice MINOLTA-QMS, Inc. reserves the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, MINOLTA-QMS, Inc.

  • Page 3: Table Of Contents

    Contents 1 Software Installation ................1 Utilities and Documentation CD-ROM ..............2 Drivers and Utilities ..................2 Installing the Printer Drivers and Software ............3 System Requirements ................... 3 For a Local Connection ................. 3 For a Shared Network Printer ................ 5 Selecting Driver Options/Defaults ...............
  • Page 4 Transparencies ...................17 What Is the Guaranteed Imageable (Printable) Area? .........18 Page Margins ....................19 Loading Media ....................20 Tray 1 (Multipurpose Tray) ................. 20 Duplexing ......................23 Output Tray .......................24 Media Storage ....................24 Additional Assistance ..................24 3 Working with the Printer ..............25 About the Control Panel ..................26 Control Panel Key ..................
  • Page 5 Replacing Consumables ................... 48 Refilled Toner Cartridges ................49 Replacing a Toner Cartridge ..............49 Replacing the Waste Toner Bottle .............. 53 Replacing the OPC Drum Cartridge ............54 Ordering Consumables ..................57 7 Maintaining the Printer ..............59 Maintaining the Printer ..................60 Cleaning the Printer ..................
  • Page 6 Repacking the Printer ..................107 A. Turn off the Printer, Unplug the Power Cord, and Remove the Interface Cables ............108 B. Remove the Media and the Tray 1 Media Support ........ 109 C. Remove the Options (if Attached) ............109 D. Remove the Waste Toner Bottle, Plug the Openings, and Dispose of It According to Your Local Regulations ......110 E.

  • Page 7: Software Installation

    Software Installation...

  • Page 8: Utilities And Documentation Cd-Rom

    Utilities and Documentation CD-ROM Drivers and Utilities Drivers Drivers/Operating System Use/Benefit Printer Driver for Windows Me/98 These drivers give you access to all of the printer features, including finishing Printer Driver for Windows XP/2000 and advanced layout. See also “Working with the Printer Driver” on page 29.

  • Page 9: Installing The Printer Drivers And Software

    IEEE 1284 compliant type B parallel port, or USB Revision 1.1 compliant port For a Local Connection Insert the magicolor 2300W Utilities and Documentation CD-ROM in your PC’s CD-ROM drive. The CD-ROM installer program starts automatically (if not, browse with the Windows Explorer to the CD-ROM location and double-click on setup.exe).
  • Page 10 Check and, if desired, change the description that appears in the Printer Name box, and then click OK. After the message “Congratulations, installation complete.” appears, click The printer icon is added to the Printers folder and “magicolor 2300W Utilities” is added to Programs in the Start menu. Click to quit the installer program.

  • Page 11: For A Shared Network Printer

    For a Shared Network Printer Insert the magicolor 2300W Utilities and Documentation CD-ROM in your PC’s CD-ROM drive. The CD-ROM installer program starts automatically (if not, browse with the Windows Explorer to the CD-ROM location and double-click on setup.exe). Select the language, and click OK.

  • Page 12: Selecting Driver Options/Defaults

    Choose the driver’s properties as follows: – (Windows Me/98) From the Start menu, choose Settings and then Printers to display the Printers dialog box. Right-click the magicolor 2300W printer icon and choose Properties. Choose the Printer Properties tab. – (Windows 2000/XP) From the Start menu, choose Settings and then Printers to display the Printers dialog box.
  • Page 13 Click Apply. Depending on the version of the operating system, Apply may not appear. If this is the case, continue with the next step. Click OK to save your changes and exit from the Printing Preferences dialog box. Selecting Driver Options/Defaults...

  • Page 14: Uninstalling The Printer Driver

    Uninstalling the Printer Driver This section describes how to uninstall the magicolor 2300W printer driver if necessary. From the Start menu choose Programs, magicolor 2300W Utilities, and then magicolor 2300W Uninstall. In the Uninstall window, select the magicolor 2300W. Then click Uninstall.

  • Page 15: Using Media

    Using Media...

  • Page 16: Introduction

    How do I duplex? page 23 How do I store media? page 24 Where can I order MINOLTA-QMS-approved media or get more page 24 information? All media is fed short edge first, face up. There is a 0.157" (4 mm) non-print border for all edges on all media types.

  • Page 17: Media Specifications

    Media Specifications What types and sizes of media can I load? Media Media Size Duplex Driver Weight media Inches Millimeters Type 8.2 × 11.7 210.0 × 297.0 Plain 16–24 lb Paper bond 5.9 × 8.3 148.0 × 210.0 (60–90 B5 (JIS) 7.2 ×...

  • Page 18: Media Types

    Before purchasing a large quantity of special media, do a trial printing with the same media and check print quality. Check our web site www.minolta-qms.com for a list of currently approved media. Keep media on a flat, level surface in its original wrapper until it is time to load it.

  • Page 19: Thick Stock

    Up to 50 thick stock sheets, depending on their thickness. Thick stock is supported only in letter, A4, or smaller media sizes. Orientation Face up Type Check www.minolta-qms.com/support (click on "Answer Base") for currently approved media. Driver Thick stock Media Type Weight 25–43 lb bond (91–163 g/m²)

  • Page 20: Envelopes

    Capacity Tray 1 Up to 50 envelopes, depending on their thickness Orientation Face up Type Check www.minolta-qms.com/support (click on "Answer Base") for currently approved media. Driver Envelope Media Type Weight 25–43 lb bond (91–163 g/m²)

  • Page 21: Labels

    Capacity Tray 1 Up to 50 label sheets, depending on their thickness Orientation Face up Type Check www.minolta-qms.com/support (click on "Answer Base") for currently approved media. Driver Labels Media Type Weight 16–90 lb (60–163 g/m²)

  • Page 22: Letterhead And Memo Media

    Capacity Tray 1 Up to 200 sheets, depending on their size and thickness Orientation Face up Type Check www.minolta-qms.com/support (click on "Answer Base") for currently approved media. Driver Plain paper Media Type Weight 16–24 lb bond (60–90 g/m²) Duplexing See page 11 for supported sizes (face up—top of page first).

  • Page 23: Transparencies

    Transparencies Attention Use only the MINOLTA-QMS-approved media. Using unsupported transparencies will result in damaging your printer and in voiding your warranty. Check www.minolta-qms.com for currently approved media. To order approved transparency media, go to www.q-shop.com.

  • Page 24: What Is The Guaranteed Imageable (Printable) Area

    Capacity Tray 1 Up to 50 transparencies, depending on their thickness Orientation Face up Type Check www.minolta-qms.com/support (click on "Answer Base") for currently approved media. To order approved transparency media, go to www.q-shop.com. Driver Transparency Media Type Duplexing...

  • Page 25: Page Margins

    Color printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.4" (341.6 mm). Monochrome printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.7" (347.6 mm). a = nonprintable area (0.157"/4 mm) b = color guaranteed...

  • Page 26: Loading Media

    Loading Media How do I load media? Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 200 sheets at a time, fan the stack to prevent static buildup for the paper before inserting it in a tray. Do not fan transparencies.
  • Page 27 Adjust the media guides to fit the appropriate media sizes. Load the media face up, short edge (or letterhead) first. Often, an arrow on the paper package label indicates the face-up (printing) side of the paper. A fill limit mark is provided on the inside of the media guides on Tray 1 (the multipurpose tray).

  • Page 28: Other Media

    Other Media When loading media other than plain paper, set the media mode (for example, Envelope, Label, Thick Stock, or Transparency) in the driver. For optimum printing results it’s important to specify the type of media loaded into Tray 1. Envelopes Flex the envelope stack (including the edges) to remove any stiffness.

  • Page 29: Duplexing

    Duplexing How do I print back-to-back (duplex)? Select paper with high opacity for duplex (2-sided) printing. Opacity refers to how effectively paper blocks out what is written on the opposite side of the page. If the paper has low opacity (high translucency), then the printed data from one side of the page will show through to the other side.

  • Page 30: Output Tray

    Avoid leaning against other objects or placed in an upright position Before using stored media, do a trial printing and check print quality. Additional Assistance Where can I order MINOLTA-QMS-approved media or get more information? Check www.minolta-qms.com/support (click on "Answer Base") for currently approved media.

  • Page 31: Working With The Printer

    Working with the Printer...

  • Page 32: About The Control Panel

    About the Control Panel The control panel, located on the top of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention. One key allows you to control the printer configuration through access to frequently used printer functions.

  • Page 33: Indicator Lights

    Indicator Lights Printer Status**** Green LED Orange LED Power off Power-on initialization Canceling a job Printer ready (idle) Blinking Warming up rapidly*** Calibrating Blinking Receiving data normally** Processing data Printing Blinking slowly* Energy Saver mode Blinking slowly* Waste toner bottle is nearly full Drum cartridge life has nearly expired Blinking OPC drum cartridge life has expired...
  • Page 34 Black Toner Condition Orange LED Blinking slowly* Black toner low Black toner empty Blinking rapidly*** Ready to change black toner cartridge Refer to “Replacing a Toner Cartridge” on page 49. *Blinking slowly 1 blink per every 2 seconds ***Blinking rapidly 2 blinks per second Color Toner Condition...

  • Page 35: Working With The Printer Driver

    Working with the Printer Driver...

  • Page 36: Introduction

    Displaying Settings in Windows 2000/XP From the Start menu, choose Settings and then Printers to display the Printers dialog box. Right-click the magicolor 2300W printer icon and choose Printing Preferences..Displaying Settings in Windows Me/98 From the Start menu, choose Settings and then Printers to display the Printers dialog box.

  • Page 37: Common Settings On All Tabs

    Common Settings on All Tabs Save [Easy Set] To save the current settings, click Save..Multiple settings can be saved. Select your preferred settings, and type a title in the dropdown list box. The saved settings can later be selected from the dropdown list. Select Default from the dropdown list to reset the functions of the tab to their original values.

  • Page 38: Common Buttons

    Printer Figure Click this radio button to display an image of the printer in the figure area. Common Buttons Click this button to exit the Properties dialog box, saving any changes made. Cancel Click this button to exit the Properties dialog box without saving any changes made.

  • Page 39: Setup Tab

    Setup Tab This tab allows you to: Print several pages of a document on the same print page (N-up) Provide printouts with a watermark Design and edit custom watermarks Specify duplex and booklet printing Specify paper source Define the type of media Refer to the printer driver’s online help for complete information on all of these features.

  • Page 40: Paper Tab

    Paper Tab This tab allows you to: Select an original document size Set up custom paper sizes Select the output paper size Scale (enlarge/reduce) documents upon printout Specify the orientation of the paper Specify the number of copies Select/deselect collatation Print using a form overlay Add and edit form overlays Refer to the printer driver’s online help for complete information on all of...

  • Page 41: Quality Tab

    Quality Tab This tab allows you to: Switch between color and monochrome printing Specify color matching (Images, Graphics and Text) Specify the resolution for the printout Control the tones of an image (Contrast) Control the darkness of an image (Brightness) Control the color purity of an image (Saturation) Control the clarity of an image (Sharpness) Refer to the printer driver’s online help for complete information on all of...

  • Page 42: Color Matching

    Color Matching You can specify whether or not to use the Color Matching function, which adjusts the printer’s color tones to accurately reproduce the color tones of the monitor. Choices Does not use color matching. With certain applications, such as desktop publishing applications, data is color-matched to be the most suitable for the printer.
  • Page 43 Notes The ICM color profile, which is automatically defined when the driver is installed, is used and a color conversion is made in the driver so that sRGB colors can be output. sRGB is a general Windows color space with the color space international standard (IEC61966-2-1) defined by the IEC (International Electrotechnical Commission).

  • Page 44: Device Options Setting Tab

    Device Options Setting Tab This tab allows you to: Activate the duplex option View information about the printer driver Refer to the printer driver’s online help for information on all of these functions. Device Options Setting Tab...

  • Page 45: Working With The Status Display

    Working with the Status Display...

  • Page 46: Working With The Status Display

    Double-click the Status Display icon in the taskbar. (If the Status Dis- play icon does not appear in the taskbar, point to Programs in the Start menu, and then point to magicolor 2300W Utilities and click magicolor 2300W Status.) From the Display menu, choose Supplies Status to view remaining consumables life.

  • Page 47: Using The Status Display

    Using the Status Display When the background of the right-hand printer graphic is green, the printer is in standby mode or a job is printing normally. When the background of the right-hand printer graphic is red, there is an error and the job has been interrupted. The status of the printer and the error message are shown in the dialog boxes on the left.

  • Page 48: Working With The Printer Menu

    Printer Information—Displays the total print count, the list of installed options and the memory size. Supplies status—Displays consumables usage (percentage remaining) for the toner cartridges and OPC drum cartridge. Refer to the Status Display’s online help for information on all of its functions. Working with the Printer Menu Power On Test—Performs an AIDC (Auto Image Density Control) calibration cycle.

  • Page 49: Closing The Status Display

    Closing the Status Display To close the Status Display from the File menu, choose Exit. If you click the X button in the upper-right corner of the Status Display window to close the window, the Status Display remains available at the right end of the taskbar.

  • Page 51: Replacing Consumables

    Replacing Consumables...

  • Page 52: Consumable Life Expectancies

    The actual life expectancy will vary depending on these and other printing variables, including continuous or intermittent printing, ambient temperature, and humidity. For current information about consumable life expectancies, refer to www.minolta-qms.com/support, then click on “Answer Base.” The following messages in the Status Display’s message window indicate that a consumable needs to be replaced.

  • Page 53: Special Media

    (one-page jobs) monochrome pages or 6,250 continuous or intermittent color pages. For current information about consumable life expectancies, refer to www.minolta-qms.com/support, then click on “Answer Base.” Auto-Image Density Control (AIDC) The printer periodically pauses for the color calibration procedure (also known as the Auto-Image Density Control [AIDC] cycle).

  • Page 54: Toner Cartridge Life

    The printer also pauses to do a 90-second AIDC cycle after 200 1-sided pages of a continuous print run, and a 150-second AIDC cycle when waking up from ENERGY SAVER with more than 1,000 pages since the last AIDC cycle or when there has been an environmental change such as in temperature or humidity.

  • Page 55: Refilled Toner Cartridges

    WARNING! If you get toner in your eyes, wash it out immediately and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on “Answer Base”). Attention Do not hold a toner cartridge vertically. Do not touch the toner roller surface. This could lower image quality.
  • Page 56 Level during storage. Do not stand or store cartridges on their ends or turn them upside down; the toner inside the cartridges may become caked or unequally distributed. Away from salty air and corrosive gases such as ammonia. Procedure You can use this procedure to replace either an empty toner cartridge or one that is not empty.
  • Page 57 Support the middle of the cartridge with your left hand, and then pull out the cartridge. WARNING! Contact toner_recycle@minolta-qms.com for toner recycling availability, or dispose of the used toner cartridge according to your local regulations. Do not dispose of it by burning.
  • Page 58 Support the middle of the cartridge with your left hand, insert the thumb and index finger of your right hand into the two holes in the front of the toner cartridge, and then insert the cartridge so that the guides on the cartridge fit into the rails in the cartridge compartment in the carousel.

  • Page 59: Replacing The Waste Toner Bottle

    Replacing the Waste Toner Bottle When the waste toner bottle becomes full, the message Waste Toner Box Full appears in the Status Display. The printer stops and will not start again until the waste toner bottle is replaced. Removing the Used Waste Toner Bottle Turn off the printer, then open the printer’s front door.

  • Page 60: Replacing The Opc Drum Cartridge

    Installing a New Waste Toner Bottle Remove the new waste toner bottle from its carton. Insert the bottom of the waste toner bottle into its installation position in the printer. Push the top of the waste toner bottle into position until it is firmly seated.

  • Page 61: Removing The Used Opc Drum Cartridge

    Removing the Used OPC Drum Cartridge With the front door open and the used waste toner bottle removed (see page 53), rotate the transfer belt unit release lever clockwise to the top (11 o’clock) position. This releases the pressure on the transfer belt unit.
  • Page 62 Installing a New OPC Drum Cartridge Attention The OPC drum is extremely sensitive to bright light and direct sunlight. Always leave it in its protective bag until you’re ready to install it. Any exposure to light should be avoided, or permanent damage could result.

  • Page 63: Ordering Consumables

    Choosing the right consumables for your printer not only increases its reliability and performance, but also minimizes the risk of damage. For example, only MINOLTA-QMS toner cartridges are designed to meet the exact specifications of your MINOLTA-QMS printer, giving maximum performance, efficiency, and long life.

  • Page 65: Maintaining The Printer

    Maintaining the Printer...

  • Page 66: Maintaining The Printer

    Maintaining the Printer Attention Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s doors and the interior of the printer body. Handle the printer with care to preserve its life. Abuse may cause damage and void your warranty.
  • Page 67 If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on “Answer Base”). Make sure any parts removed during cleaning are replaced before you plug in the printer.

  • Page 68: Cleaning The Printer

    Cleaning the Printer Always test any cleaning solution (such as a mild detergent) on a small area of your printer to check the solution’s performance. Exterior This item needs After... Avoid cleaning... Control panel Every 30,000 A soft, dry cloth Sharp or rough single-sided implements (such as Exhaust duct...

  • Page 69: Interior

    Interior Attention Be sure to turn off the printer and unplug the power cord before cleaning inside. This item needs After... Avoid cleaning... Duplex option Media misfeeds occur A damp Abrasives or feed rollers frequently or the printout is cloth that detergents dirty.

  • Page 70: Duplex Option Feed Rollers

    Pull the right-side door release , and then open the right-side door While pressing down the media Media guide guide with one hand, clean the media feed roller by wiping it with a soft, dry cloth. Close the media guide. Close the right door.

  • Page 71: Printer Interior And Laser Lens Cover

    Clean the feed rollers by wiping them with a soft, damp cloth that has been wrung out well. Close the duplex option door. Printer Interior and Laser Lens Cover Open the front door. Remove the waste toner bottle. The waste toner bottle contains waste toner.
  • Page 72 Wipe the surface of the laser lens cover with a soft, dry cloth. Reinsert the laser lens cover. Wipe the inside of the printer with a soft, dry cloth. Hold the waste toner bottle vertically, and then move the two caps from the openings onto the cap holders.
  • Page 73 Wipe the inside of the front door with a soft, dry cloth. Wipe the outside of the waste toner bottle with a soft, dry cloth. Close the front door. Cleaning the Printer...

  • Page 75: Troubleshooting

    Troubleshooting...

  • Page 76: Introduction

    Introduction This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Preventing media jams page 71 Understanding the media path page 72 Clearing media jams page 73 Solving problems with media jams page 79...

  • Page 77: Preventing Media Jams

    Preventing Media Jams Make sure that... Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately to avoid static buildup.

  • Page 78: Understanding The Media Path

    Understanding the Media Path Understanding the printer’s media path will help you locate media jams. 1 Media exit 2 Output tray 3 Transfer belt 4 OPC drum cartridge 5 Tray 1 (multipurpose tray) 6 Fuser unit 7 Duplex option 8 Transfer roller 9 Registration rollers 10 Pickup rollers Tray 1 (Multipurpose Tray)

  • Page 79: Clearing Media Jams

    If you get toner in your eyes, wash it out immediately and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on “Answer Base”). If, after clearing the media jam, the jam message in the Status Display persists, open and close the printer’s doors.

  • Page 80: Tray 1 (Multipurpose Tray)

    Tray 1 (Multipurpose Tray) Remove the media from Tray 1. Carefully remove the jammed media. Fan the removed media to prevent static buildup and even up the front edges. Do not fan transparencies before loading them. Result- ing static electricity may cause printing errors.

  • Page 81: Inside The Printer

    Inside the Printer Media Path Jam Pull the right door release lever, and then carefully open the right door. Attention Do not pull jammed media from the top of the printer through the fuser unit because unfused toner may contaminate the fuser rollers. If it is difficult to remove the jammed media, turn the misfeed-clearing dial counterclockwise to feed the media...

  • Page 82: Fuser Jams

    Fuser Jams Lift up the two fuser unit levers. When removing the jammed media, be careful not to touch the transfer belt. Touching the transfer belt may result in poor print quality. Open the misfeed-clearing guide for the fuser unit, and then, while checking the misfeed, pull the jammed media down to remove it.

  • Page 83: Duplex Option

    Close the right-side door securely. The media jam message is no longer displayed in the Status Display message window. Duplex Option Pull off the top of the duplex option to open the duplex option cover. Remove the jammed media in the directions shown in the illustration. Clearing Media Jams...

  • Page 84: Output Tray

    Open the right-side door, then close it. The media jam message is no longer displayed in the Status Display. Output Tray Remove jammed media from the output tray by gently pulling it to the left away from the media exit area. Clearing Media Jams...

  • Page 85: Solving Problems With Media Jams

    Solving Problems with Media Jams Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also happen if you’re using unsupported print media. Symptom Cause Solution Several The front edges of Remove the media and even up the sheets go the media are not front edges, then reload it.
  • Page 86 Symptom Cause Solution Media is The media is not Remove the jammed media and jamming. correctly positioned in reposition the media properly in the the tray. tray. The number of sheets Remove the excess media and reload in the tray exceeds the correct number of sheets in the the maximum tray.

  • Page 87: Solving Other Problems

    Solving Other Problems Symptom Cause Solution Printer The power cord is not Turn the power switch off (O position), power is not correctly plugged into then remove the power cord from the the outlet. outlet and plug it back in. Something is wrong Plug another electrical appliance into with the outlet...
  • Page 88 Check that the media trays are loaded empty. with media, in place, and secure. A document is printed Print the overlay file using a magicolor with an overlay file 2300W printer driver. which has been created by a non-magicolor 2300W driver. Solving Other Problems...
  • Page 89 Support Guide for a list of sources of service and support in many areas of the world. The most current worldwide information can be found at www.minolta-qms.com. You are Media or settings are For autoduplexing, make sure that you experiencing not correct.
  • Page 90 Symptom Cause Solution Booklet Left Both the driver and For Booklet Left Binding and Booklet and Right the application have Right Binding, choose Collate only in Binding been set for collation. the driver’s Paper Tab. Do not set output is collation in the application.
  • Page 91 Symptom Cause Solution The printer The printer pauses Wait while your printer automatically pauses for the color pauses to do an AIDC calibration cycle approxi- calibration procedure after rebooting your printer when there mately 150 (also known as the has been an environmental change seconds.
  • Page 92 Go to www.minolta- qms.com/support/ or see the Service & Support Guide for support telephone numbers. Unsupported media Use MINOLTA-QMS-approved media. is being used. Refer to “Media Types” on page 12. Check www.minolta-qms.com/support (click on “Answer Base”) for currently approved media.

  • Page 93: Solving Problems With Printing Quality

    Solving Problems with Printing Quality Symptom Cause Solution Nothing is One or more of the Remove the toner cartridge and check printed, or toner cartridges are for damage. If it is damaged, replace it there are damaged. (Status Display’s Printer/Toner blank spots Replace...
  • Page 94 Symptom Cause Solution Entire sheet One or more of the Remove the toner cartridge and check is printed in toner cartridges are for damage. If it is damaged, replace it black or defective. (Status Display’s Printer/Toner color. Replace... menu). The OPC drum Remove the OPC drum cartridge and cartridge is damaged.
  • Page 95 Symptom Cause Solution Image is One or more of the Remove the toner cartridge and check blurred; toner cartridges are for damage. If it is damaged, replace it background is defective. (Status Display’s Printer/Toner lightly stained; Replace... menu). there is The OPC drum may Reinstall the OPC drum cartridge.
  • Page 96 Symptom Cause Solution There is The media is moist Remove the moist media and replace it insufficient from humidity. with new, dry media. fusing or the Media with Use media that is covered by the image comes specifications not printer warranty. off when covered by the printer rubbed.
  • Page 97 The most duplexed). current worldwide information can be found at www.minolta-qms.com. The media path is Print several blank sheets and the dirty with toner. excess toner should disappear.
  • Page 98 Symptom Cause Solution Image The laser lens cover Clean the laser lens cover with a soft, defects. is dirty. dry cloth. The toner cartridge is Remove the toner cartridge and check leaking. for damage. If it is damaged, replace it (Status Display’s Printer/Toner Replace...
  • Page 99 If the problem is not resolved, even after all of the above have been performed, contact Technical Support with the error information. Go to www.minolta-qms.com/support/ or see the Service & Support Guide for support telephone numbers. Solving Problems with Printing Quality...

  • Page 100: Status, Error, And Service Messages

    Status, Error, and Service Messages Status, error, and service messages are displayed in the Status Display. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the Status Display message window. Standard Status Messages This message...
  • Page 101 This message... means... do this... The amount of data to Turn the printer off, and Video Under-run be printed exceeds then, after a few the printer's internal seconds, turn it on data transmission again. Decrease the speed. amount of data to be printed (for example, by decreasing the resolution), and then try...
  • Page 102 This message... means... do this... The specified toner is Replace the specified COLOR Toner Low low and should be color toner. replaced within 200 pages at 5% coverage of letter/A4 pages. The OPC drum Replace the OPC drum Drum Near End cartridge is nearing cartridge.

  • Page 103: Service Messages

    If you cannot get service from your vendor, see the Service & Support Guide for a list of sources of service and support in many areas of the world. The most current worldwide information can be found at www.minolta-qms.com. This service means...

  • Page 104: Additional Assistance

    Additional Assistance If you’ve followed all of the instructions in this guide and still have problems you can’t solve, check our Answer Base at www.minolta-qms.com/support for a solution. See the Service & Support Guide for a list of sources of service and support in many areas of the world.

  • Page 105: Installing Accessories

    Installing Accessories...

  • Page 106: Introduction

    Use of accessories not manufactured/supported by MINOLTA-QMS is not supported by your printer and will void your warranty. This chapter provides information about the following accessories. Contact your local vendor or www.minolta-qms.com for compatibility and purchase information. Duplex Option Automatic duplexing Check www.minolta-qms.com for availability of additional accessories.

  • Page 107: Installing The Duplex Option

    Installing the Duplex Option Turn off the printer, and unplug the power cord and interface cable. Remove the cover from the right side of the printer. Use a Phillips screwdriver to remove the two screws securing the right cover. Keep the removed cover and screws in a safe place for future use.
  • Page 108 Attach the duplex option to the printer. a Hook the two tabs at the bottom of the duplex option onto the notches on the right side of the printer. b Push the duplex option toward the printer until it clicks on the top. c While still supporting the duplex unit, carefully open the right-side door, and then check that the tabs...
  • Page 109 Attach the support wire for the duplex option to the printer. a Pull the right-side door release lever, and open the right-side door. b Pull the tab for the support wire on the right side of the duplex option, and then hook the wire onto the hook of the printer.

  • Page 111: Repacking The Printer

    Repacking the Printer...

  • Page 112: Storing The Printer

    Attention The instructions and replacement partnumbers given in this chapter are for the Americas. For locations outside the Americas, refer to www.minolta-qms.com or contact your local MINOLTA-QMS representative. Attention Failure to follow these instructions could result in voiding your warranty.

  • Page 113: Repacking The Printer

    Spares at (251) 633-4300 extension 2530 and request the kit(s) above. For locations outside the Americas, refer to www.minolta-qms.com. If you have been instructed to return the printer to MINOLTA-QMS by a customer support representative in the Americas, be sure to write the...

  • Page 114: Turn Off The Printer, Unplug The Power Cord, And Remove The Interface Cables

    Obtain Proper Packaging: Original packaging or replacement packaging (MINOLTA-QMS page 107 2300W Replacement Packaging Kit 2600723-300) Repacking kit (MINOLTA-QMS 2300 Series Repacking Kit 2600733-100) Prepare the Printer for Shipment: A. Turn off the printer, unplug the power cord, and remove the page 108 interface cables.

  • Page 115: Remove The Media And The Tray 1 Media Support

    B. Remove the Media and the Tray 1 Media Support Remove the media. Place it in its original packaging and store in a cool, dark place on a level surface. Avoid moisture, excess humidity, direct sunlight, excess heat (above 95°F/35°C), and dust. Lift the media support from the three holes in Tray 1 and remove the media support.

  • Page 116: Remove The Waste Toner Bottle, Plug The Openings, And Dispose Of It According To Your Local Regulations

    Open the duplex option’s cover and loosen the two thumbscrews until the duplex option moves freely away from the right side of the printer. Lift duplex option up and away from the printer. Install the original right-side cover that came with the printer with two screws.

  • Page 117: Remove The Opc Drum Cartridge

    Dispose of the used waste toner bottle. WARNING! Dispose of the used waste toner bottle properly according to your local regulations (do not dispose of it by burning). E. Remove the OPC Drum Cartridge Rotate the transfer belt release lever clockwise to the top (11 o’clock) position.

  • Page 118: Remove The Transfer Belt

    Place the OPC drum cartridge in the protective bag supplied in the repacking kit (MINOLTA-QMS 2300 Series Repacking Kit 2600733-100). F. Remove the Transfer Belt With the front door open and transfer belt release lever at its top (11 o’clock) position, unscrew the two...

  • Page 119: Repack The Printer For Shipment

    Replace the packaging and tape, then close the front door. G. Repack the Printer for Shipment Use your own original packaging or order MINOLTA-QMS 2300W Replacement Packaging Kit 2600723-300. Replace the tape and packaging. Repacking the Printer...

  • Page 120: Repack The Opc Drum And Transfer Belt Unit For Shipment

    Authorization) number you received from your customer support representative on the outside of the carton before shipping the printer. H. Repack the OPC Drum and Transfer Belt Unit for Shipment Order the MINOLTA-QMS 2300 Series Repacking Kit 2600733-100. Repacking the Printer...

  • Page 121: Reinstalling The Printer

    If you have shipped the printer to another location, follow steps A–I below to reinstall the printer once received. A. Unpack the printer carton. Refer to the magicolor 2300W Installation and User’s Guides. B. Rotate the transfer belt release See “Reinstalling a Transfer Belt lever and reinstall the transfer belt Unit”...

  • Page 122: Reinstalling A Transfer Belt Unit

    Reinstalling a Transfer Belt Unit With the front door open, remove the transfer belt unit from its packaging and reinsert it. Replace the two thumbscrews. Rotate the transfer belt release lever counterclockwise to its correct (7:00 o’clock) position. Close the front door. Reinstalling the Printer...

  • Page 123: A Technical Specifications

    Technical Specifications...

  • Page 124: Requirements

    Requirements Space Requirements The illustration below shows the amount of space required for operating the printer, replacing supplies, and removing media jams. Allow enough space around the printer to allow adequate ventilation and easy servicing. For best output quality and longest consumables life, install the printer on a hard, flat, level (within ±1°slant) surface.
  • Page 125 Side View 13.4" (340 mm) 27.8" (705 mm) Printer with Accessories Side View 27.8" (705 mm) Requirements...

  • Page 126: Location Requirements

    Location Requirements On a surface capable of supporting the printer, accessories, consumables, and media. Component Weight Printer 56.2 lbs (25.5 kg) Consumables (such as toner 6.6 lbs (3.0 kg) (total) cartridge, OPC drum cartridge) Media 5.2 lbs (1.9 kg) per ream of 20 lb bond (75 g/m ) paper Duplex option...

  • Page 127: Interface Panel

    WARNING! Obstructing the ventilation grilles could present a fire hazard. Do not tilt the printer more than 1° when moving it. If the printer is located in a cold room that is rapidly heated, or if the printer is moved from a cold place to a warm, humid place, condensation may occur within the printer, degrading print quality.

  • Page 128: Power Requirements

    Power Requirements WARNING! Connect the power plug to an outlet with the same rated voltage as the printer. No other devices should be connected to this outlet, as overheating could cause fire or electric shock. The printer draws 13 A at 100 V, 11 A at 120 V, or 7 A at 220–240 V.

  • Page 129: Energy Star Compliance

    ENERGY STAR Compliance The magicolor 2300W basic configuration is compliant with US Environmental Protection Agency (EPA) ENERGY STAR regulations. After a user- configurable period of inactivity, the printer changes to a low-power state (the engine remains on, but the fuser turns off).

  • Page 130: Engine And Controller Specifications

    Engine and Controller Specifications Engine Engine Minolta NC-L6001 Duty cycle Simplex letter/A4 1,000 average prints and up pages per month to 35,000 maximum prints per month* Notes The duty cycle is affected by the media type and percent coverage. *Continued usage at this rate will reduce the life of the printer.

  • Page 131: General

    General Printer type Desktop, non-impact, color printer Print method Scanner: Semiconductor laser with rotating mirror Recorder: Black writing electrophotographic Process: Cyan, magenta, yellow, and black toner image transfer to print media Fuser: Heated rollers Native 600 × 600 dpi resolution Available 1200 ×...

  • Page 132: Electrical

    Electrical Voltage and Power Voltage and Japan: 100 volts 10% at 50/60 Hz 3 Hz frequency US: 120 volts 10% at 50/60 Hz 3 Hz International: 220–240 volts +10% at 50 Hz 3 Hz Phase Single Power Mode Average Maximum consumption Black monochrome 600 W or less...
  • Page 133 Environmental Acoustic noise Printing: Less than 54 dB (A) data Standby: Less than 39 dB (A) Noise Maschinenlärminformationsverordnung 3. FSGV, Declaration for 18.01.1991: Der höchste Schalldruckpegel beträgt Germany 70 dB (A) oder weniger gemäß EN 27779. Relative Operating: 15–85% RH (noncondensing) humidity Transportation/Storage: 30–85% RH (noncondensing) Humidity Gradient: 20% per hour or less...

  • Page 134: Hazardous Chemical Substance Reporting

    Hazardous Chemical Substance Reporting Material Safety Data Sheets (MSDS) Title 29 CFR Ch. XVII, Part 1920.1200 EINECS/ELINCS (EU) Physical Main Body Main Body with Duplex Option Dimensions W: 14.02 in. W: 15.98 in. (356 mm) (406 mm) H: 15.43 in. H: 15.43 in.

  • Page 135: Consumable Life Expectancies

    Use of consumables not manufactured by MINOLTA-QMS or use of nonsupported print media may cause damage to your printer and will void your warranty. If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS consumables and/or accessories, MINOLTA-QMS will not repair the printer free of charge.

  • Page 136: Special Media

    Approximately 25,000 continuous or 14,400 intermittent (one-page jobs) monochrome pages or 6,250 continuous or intermittent color pages. Contact your local vendor or www.minolta-qms.com for purchase information, parts numbers, and pricing. To order approved media, go to www.q-shop.com. If you have any questions, refer to www.minolta-qms.com/support, then click on “Answer Base.”...

  • Page 137: Regulatory Compliance

    Regulatory Compliance CE Marking (Declaration of Conformity) For European Users This product complies with the following EU directives: 89/336/EEC, 73/23/EEC, and 93/68 EEC directives. This declaration is valid for the areas of the European Union. This device must be used with shielded interface cables. The use of non-shielded cable is likely to result in interference with radio communications, and is prohibited under EU directives.

  • Page 138: Fcc Compliance Statement For American Users

    Product Safety UL (USA) UL 60950 cUL (Canada) CAN/CSA C22.2 60950 International (EU) EU Directive 73/23/EEC, EN 60950 and IEC 60950 China GB 4943 Laser Safety CDRH (USA) International (EU) Title 21 CFR Ch. I, Subchapter J EN 60825-1 and IEC 60825-1 FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 139: Safety Information

    Safety Information Toner Do not throw the toner cartridge or toner into an open flame. The hot toner may scatter and cause burns or other damage. CAUTION: Keep out of reach of children. Laser Safety This printer is a page printer which operates by means of a laser. There is no possibility of danger from the laser, provided the printer is operated according to the instructions in this manual.

  • Page 140: For Norway Users

    Laser Safety Label—CDRH Requirement CAUTION: Use of controls, adjustments, or performance other than those specified in this manual may result in hazardous radiation exposure This is a semiconductor laser. The maximum power of the laser diode is 5 mW, and the wavelength is 770–795 nm.

  • Page 141: Ozone Release

    For Finland, Sweden Users LOUKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. Tämä on puolijohdelaser. Laserdiodin suurin teho on 5 mW ja aallonpituus on 770–795 nm. VARNING! Om apparaten används på...

  • Page 142: Warning And Precaution Symbols

    Warning and Precaution Symbols Ignoring this warning could cause serious injury or even death. WARNING!! Ignoring this caution could cause injury or damage to property. Attention Meaning of Symbols A triangle indicates a danger against which you should take precaution. This symbol warns against burns.
  • Page 143 • Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a laser, the laser beam source could cause blindness. • Do not attempt to remove the covers and panels which have been fixed to the product.
  • Page 144 • Do not use flammable sprays, liquids, or gases near this product, as a fire could result. • Do not leave a toner cartridge or OPC drum cartridge in a place within easy reach of children. Licking or ingesting any of these things could injure your health. •...

  • Page 145: Working Safely With Your Laser Printer

    Working Safely with Your Laser Printer WARNING! Working improperly with the printer can result in health hazards, electric shocks, and even fires. Before you unpack the laser printer, you should make yourself familiar with this information on your safety and operating safety.
  • Page 146 Printer Body Do This... Perform only the procedures that are described in this manual. Using the machine improperly can result in a fire or an electric shock. Notes on your safety and operating safety Working improperly with the printer can result in health hazards, electric shocks and even fires.

  • Page 147: Index

    Index AIDC 47, 84, 88, 93 Duplex Auto-Image Density Control 47 Autoduplex 23 Booklet Binding 84 ENERGY Star 123 Bottle, also known as box 46 Envelopes 14 Box, also known as the waste toner Environmental requirements 127 bottle 46 Error messages 94 Connecting Imageable area Parallel cable 121...
  • Page 148 Path, media 72 Physical specifications 128 Jams 80 Plain paper 12 Media path 72 Postcards 16 Preventing 71 Power requirements 122 Removing 73 ENERGY Star, compliance 123 Preventing paper jams 71 Print quality All black sheet 88 Labels Too light 88 Continuous printing 15 Printer Lables 15...
  • Page 149 Status Display Closing 43 Environment 40 Using 41 Temperature requirements 127 Test for levelness 120 Thick paper also known as cardstock Toner 125 Toner cartridges 129 Transparencies 17 Continuous printing 17 Troubleshooting 70 Duplexing 83 Media jams 80 Nothing is printed 87 Printer resets 83 Status, service, and error messages Ventilation grilles 121...

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