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MINOLTA-QMS magicolor 2300 DL User Manual

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magicolor 2300 DL
User's Guide
1800687-001A

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Summary of Contents for MINOLTA-QMS magicolor 2300 DL

  • Page 1 ® magicolor 2300 DL User’s Guide 1800687-001A...

  • Page 2: Thank You

    MINOLTA-QMS, Inc. Notice MINOLTA-QMS, Inc. reserves the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, MINOLTA-QMS, Inc.

  • Page 3: Table Of Contents

    Contents 1 Software Installation ................1 Utilities and Documentation CD-ROM 2 Drivers and Utilities 2 Installing the Printer Drivers and Software 3 System Requirements 3 Windows 4 Selecting Driver Options/Defaults 5 Uninstalling the Printer Driver 7 2 Using Media ..................9 Introduction 10 Media Specifications 11 Media Types 12...
  • Page 4 What Is the Guaranteed Imageable (Printable) Area? 18 Page Margins 19 Loading Media 20 Tray 1 (Multipurpose Tray) 20 Tray 2 (Optional Lower Feeder Unit Media Tray) 23 Duplexing 24 Output Tray 26 Media Storage 26 Additional Assistance 27 3 Working with the Printer ..............29 About the Control Panel 30 Control Panel Indicators and Keys 30 Cancelling Print Jobs 31...
  • Page 5 Plain Paper 50 Special Media 51 Auto-Image Density Control (AIDC) 51 Toner Cartridge Life 52 Replacing Consumables 52 Refilled Toner Cartridges 53 Replacing a Toner Cartridge 53 Replacing the Waste Toner Bottle 58 Replacing the OPC Drum Cartridge 59 Ordering Consumables 62 7 Maintaining the Printer ...............
  • Page 6 Dual In-Line Memory Module (DIMM) 111 Improved Performance or High Coverage 112 Duplex Option 115 Optional Lower Feeder Unit and Tray 2 119 10 Repacking the Printer ............... 123 Storing the Printer 124 Relocating Your Printer 124 Repacking the Printer 125 Reinstalling the Printer 135 Reinstalling a Transfer Belt Unit 136 A Technical Specifications ................137...

  • Page 7: Software Installation

    Software Installation...

  • Page 8: Utilities And Documentation Cd-Rom

    Utilities and Documentation CD-ROM Drivers and Utilities Drivers Drivers/Location Use/Benefit Printer Driver for Windows Me/98/95 These drivers give you access to all of the printer features, including finishing Printer Driver for Windows XP/2000 and advanced layout. See also Printer Driver for Windows NT 4.0 “Working with the Printer Driver”...

  • Page 9: Installing The Printer Drivers And Software

    Installing the Printer Drivers and Software System Requirements PC with a clock speed of 200 MHz or more (300 MHz recommended) Intel Pentium/Celeron series, AMD K6/Athron/Duron family, or compatible processor Microsoft Windows 95, Windows 98/98SE, Windows Me, Windows NT 4.0 Workstation, Windows 2000 Professional, Windows XP Home Edition/ Professional Free hard disk space...

  • Page 10: Windows

    Windows Insert the magicolor 2300 DL Utilities and Documentation CD-ROM in your PC’s CD-ROM drive. The CD-ROM installer program starts automatically (if not, browse with the Windows Explorer to the CD-ROM location and double-click on setup.exe). Choose Printer Setup. Follow the instructions on the...

  • Page 11: Selecting Driver Options/Defaults

    Choose the driver’s properties as follows: – (Windows Me/98/95) From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the magicolor 2300 DL printer icon and choose Properties. Choose the --> 32-bit Driver Setup tab. – (Windows 2000/XP) From the Start menu, choose Settings and then Printers to display the Printers directory.
  • Page 12 Select the Device Options Setting tab. Select an option (one at a time) and click Add. The option moves to the Installed Options list. If you accidentally select an uninstalled option, select the option in the Installed Options list and then click Remove. Click Apply.

  • Page 13: Uninstalling The Printer Driver

    Uninstalling the Printer Driver This section describes how to uninstall the magicolor 2300 DL Printer Driver if necessary. From the Window’s taskbar, select Start/Programs/magicolor 2300DL uninstall. In the Uninstall window, select the magicolor 2300 DL. Then click on Uninstall. The magicolor 2300 DL driver will be uninstalled from your computer.

  • Page 15: Using Media

    Using Media...

  • Page 16: Introduction

    How do I duplex? page 24 How do I store media? page 26 Where can I order MINOLTA-QMS-approved media or get more page 27 information? All media is fed short edge first, face up. There is a 0.157" (4 mm) non-print border for all edges on all media types.

  • Page 17: Media Specifications

    Media Specifications What types and sizes of media can I load? Media Media Size Tray* Duplex Mode Weight Inches Millimeters 8.2 x 11.7 210.0 x 297.0 1 or 2 Yes 16–24 lb Plain Paper bond 5.9 x 8.3 148.0 x 210.0 (60–90 B5 (JIS) 7.2 x 10.1...

  • Page 18: Media Types

    Before purchasing a large quantity of special media, do a trial printing with the same media and check print quality. Check our web site www.minolta-qms.com for a list of currently approved media. Keep media on a flat, level surface in its original wrapper until it is time to load it.

  • Page 19: Thick Stock

    Thick stock is supported only in letter, A4, or smaller media sizes. Tray 2 Not supported Orientation Face up Type Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com. Media Types...

  • Page 20: Envelopes

    Capacity Tray 1 Up to 50 envelopes, depending on their thickness Tray 2 Not supported Orientation Face up Type Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com. Driver Envelope Mode Weight 25–43 lb bond (91–163 g/m²)

  • Page 21: Labels

    Tray 1 Up to 50 label sheets, depending on their thickness Tray 2 Not supported Orientation Face up Type Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com. Driver Labels Mode Weight 16–90 lb (60–163 g/m²)

  • Page 22: Letterhead And Memo Media

    Tray 2 Up to 500 sheets of 22 lb bond (80 g/m ) paper (letter/A4 only) Orientation Face up Type Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com. Driver Plain paper Mode Weight 16–24 lb bond (60–90 g/m²)

  • Page 23: Transparencies

    (may result in media jams) Transparencies Attention Use only the MINOLTA-QMS-approved media. Using unsupported transparencies will result in damaging your printer and in voiding your warranty. Check www.minolta-qms.com for currently approved media. To order approved media, go to www.q-shop.com.

  • Page 24: What Is The Guaranteed Imageable (Printable) Area

    Tray 1 Up to 50 transparencies, depending on their thickness Tray 2 Not supported Orientation Face up Type Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com. Driver Transparency Mode Duplexing Not supported...

  • Page 25: Page Margins

    Color printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.4" (341.6 mm). Monochrome printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.7" (347.6 mm). a = nonprintable area (0.157"/4 mm) b = color guaranteed...

  • Page 26: Loading Media

    Loading Media How do I load media? Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 200 sheets at a time, fan the stack to prevent static buildup for the paper before inserting it in a tray. Do not fan transparencies.
  • Page 27 Adjust the media guides to fit the appropriate media sizes. Squeeze the front media guide to open the media guides. Load the media face up, short edge (or letterhead) first. Often, an arrow on the paper package label indicates the face-up (printing) side of the paper.

  • Page 28: Other Media

    In the printer driver, select the appropriate media mode. Then print the job. Other Media When loading media other than plain paper, set the media mode (for example, Envelope, Label, Thick Stock, or Transparency) in the driver. For optimum printing results it’s important to specify the type of media loaded into Tray 1.

  • Page 29: Tray 2 (Optional Lower Feeder Unit Media Tray)

    Tray 2 (Optional Lower Feeder Unit Media Tray) Depending on which tray you have purchased, letter or A4 plain paper can be printed from Tray 2. Slide the media tray open. Push the media pressure plate down to lock it in position. Load the paper face-up, short edge (or letterhead) toward the right of the tray.

  • Page 30: Duplexing

    Make sure that the paper fits easily between the guides and the paper corners are under the left and right media- separating tabs and are not bent. Slide the tray back into the printer. If you have removed the tray from the printer, slightly tilt up the tray to insert it into the rails to slide it back in.

  • Page 31: How Do I Autoduplex

    In the printer driver (Setup tab), select Duplex/Booklet/Off, then double-click OK. If you do not have a duplex option installed, the Booklet setting should always be turned off. In the Print Document screen, select All. Select and print the Odd-Numbered Pages. Remove the media, flip it over blank face-side up, and select and print the Even-Numbered Pages.

  • Page 32: Output Tray

    Check your application to determine how to set your margins for duplex printing. To print duplex (both sides of the sheet), load the media printing-side up. For Tray 1, load the media with the top of the media toward the back of the tray.

  • Page 33: Additional Assistance

    Additional Assistance Where can I order MINOLTA-QMS-approved media or get more information? Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com. See the Service & Support Guide for a list of sources of service and support in the Americas.

  • Page 35: Working With The Printer

    Working with the Printer...

  • Page 36: About The Control Panel

    About the Control Panel The control panel, located on the top of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention. Two indicators (LEDs) to provide printer status information. A message window displays status and configuration information.

  • Page 37: Cancelling Print Jobs

    Function Initially enters the menu system If within the menu system and on a menu level, moves down in in the menu structure If within the menu system and on a selectable item, selects the displayed choice (no matter what position the cursor is in) Moves up in the menu structure If within a selectable menu choice that is changeable character by character, scrolls...

  • Page 38: Configuration Menu Overview

    Configuration Menu Overview IDLE/MAGICOLOR 2300DL MENU/ MENU/ MENU/ MENU/ MENU/ LANGUAGE SPECIAL ENGINE NETWORK CONSUMABLE PAGES USAGE MENU/LANGUAGE LANGUAGE LANGUAGE LANGUAGE LANGUAGE LANGUAGE LANGUAGE LANGUAGE LANGUAGE ENGLISH FRENCH GERMAN ITALIAN PORTUGUESE SPANISH CZECH JAPANESE MENU/SPECIAL PAGES PRINT CONFIG PAGE PRINT DEMO PAGE PRINT MENU MAP MENU/ENGINE ENGINE/CHANGE...

  • Page 39: Menu/Engine Submenus

    MENU/ENGINE Submenus ENGINE/CHANGE TONER SZ CHANGE TONER SZ CHANGE TONER SZ CHANGE TONER SZ YELLOW MAGENTA CYAN YELLOW YELLOW MAGENTA MAGENTA CYAN CYAN HIGH STANDARD HIGH STANDARD HIGH STANDARD CAPACITY CAPACITY CAPACITY ENGINE/REPLACE TONER REPLACE REPLACE TONER REPLACE TONER REPLACE TONER TONER YELLOW MAGENTA...

  • Page 40: Selecting A Message Window Language

    Selecting a Message Window Language When you receive your printer, the message window language is set to English. However, status messages and configuration menus can be displayed in the message window in English, French, German, Italian, Portuguese, Spanish, Czech, and Japanese. If you want to change the message window language, use the following control panel sequence.

  • Page 41: Service Menu

    Auto Continue When set to On, the printer continues printing if the specified tray is not loaded with paper of the correct size. The Auto Continue setting can also be changed while printing. If this is done, the setting will remain valid for future print jobs.

  • Page 42: Network Menu

    Network Menu If the printer is connected to a network, the following settings should be specified. For details about each setting, contact your network administrator. IP Address Set the IP address of this printer on the network. Use the Up, Down, Left, and Right keys to enter the value. Subnet Mask Set the subnet mask value of the network.

  • Page 43: Working With The Printer Driver

    Working with the Printer Driver...

  • Page 44: Displaying Printer Driver Settings

    Displaying Settings in Windows 2000/XP From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the magicolor 2300 DL printer icon and choose Properties. Choose Printing Preferences. Displaying Settings in Windows NT 4.0 From the Start menu, choose Settings and then Printers to display the Printers directory.

  • Page 45: Common Settings For All Tabs

    Common Settings for All Tabs Save [Easy Set] To save the current settings, click Save..Multiple settings can be saved. Select your preferred settings, and type a title in the dropdown list box. Afterward, the saved settings can be selected from the dropdown list. Select Default from the dropdown list to reset the functions of the tab to their original values.

  • Page 46: Common Buttons

    Refer to the printer driver’s online help for information on all of these functions. Printer Figure Click this radio button to display an image of the printer in the figure area. Common Buttons Click to exit the properties dialog box, saving any changes made. Cancel Click to exit the properties dialog box without saving any changes made.

  • Page 47: Setup Tab

    Setup Tab This tab allows you to: Print several pages of a document on the same print page (N-up) Provide printouts with a watermark Design custom watermarks Specify duplex and booklet printing Specify paper source Define the type of media Refer to the printer driver’s online help for information on all of these functions.

  • Page 48: Paper Tab

    Paper Tab This tab allows you to: Select an original document size Set up custom paper sizes Select the output paper size Scale (enlarge/reduce) documents upon printout Specify the orientation of the paper Specify the number of copies Select/deselect collatation Print using a form overlay Edit/create a form overlay Refer to the printer driver’s online help for information on all of these...

  • Page 49: Quality Tab

    Quality Tab This tab allows you to: Switch between color and monochrome printing Specify color matching (Images, Graphics and Text) Specify the resolution for the printout Control the tones of an image (Contrast) Control the darkness of an image (Brightness) Control the color purity of an image (Saturation) Control the clarity of an image (Sharpness) Refer to the printer driver’s online help for information on all of these...

  • Page 50: Device Options Setting Tab

    Device Options Setting Tab This tab allows you to: Activate the optional Tray 2 (lower feeder unit) and/or the duplex option Enter the user name that is sent with the print job(s) View information about the printer driver Refer to the printer driver’s online help for information on all of these functions.

  • Page 51: Working With The Status Display

    Working with the Status Display...

  • Page 52: Working With The Status Display

    Not available Available Opening the Status Display and Showing Supplies Status From the Start menu, choose Programs, then magicolor 2300 DL Utilities, and then magicolor 2300 DL Status. From the Display menu, choose Supplies Status to view remaining consumables life.

  • Page 53: Using The Status Display

    Using the Status Display When the background of the right-hand printer graphic is green, the printer is in standby mode or a job is printing normally. When the background of the right-hand printer graphic is red, there is an error and the job has been interrupted. The status of the printer and the error message are shown in the dialog boxes on the left.

  • Page 54: Altering The Size Of The Status Display Window

    Altering the Size of the Status Display Window From the Display menu, choose Status (Reduce) to decrease the size of the window, or From the Display menu, choose Status (Expand) to increase the size of the window. Closing the Status Display To close the Status Display from the File menu, choose Exit.

  • Page 55: Replacing Consumables

    Replacing Consumables...

  • Page 56: Plain Paper

    The actual life expectancy will vary depending on these and other printing variables, including continuous or intermittent printing, ambient temperature, and humidity. For current information about consumable life expectancies, refer to www.minolta-qms.com/support, then click on the Answer Base. The following messages on the control panel’s message window indicate that a consumable needs to be replaced.

  • Page 57: Special Media

    (one-page jobs) monochrome pages or 6,250 continuous or intermittent color pages. For current information about consumable life expectancies, refer to www.minolta-qms.com/support, then click on the Answer Base. Auto-Image Density Control (AIDC) The printer periodically pauses for the color calibration procedure (also known as the Auto-Image Density Control [AIDC] cycle).

  • Page 58: Replacing Consumables

    To determine your average percent coverage, print a consumables statistics page (Special Pages/Config Page). Current toner cartridge capacity information can be found at www.minolta-qms.com (click on the Answer Base). How do I know if I need to replace the toner? When it’s time to replace the toner, X TONER LOW displays in the message...

  • Page 59: Refilled Toner Cartridges

    WARNING! If you get toner in your eyes, wash it out immediately and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base). Attention Do not hold a toner cartridge vertically.
  • Page 60 Level during storage. Do not stand or store cartridges on their ends or turn them upside down; the toner inside the cartridges may become caked or unequally distributed. Away from salty air and corrosive gases such as aerosols. Steps for Replacing a Toner Cartridge Attention Be careful not to spill toner while replacing a toner cartridge.
  • Page 61 Support the middle of the cartridge with your left hand, and then pull out the cartridge. WARNING! Contact toner_recycle@minolta-qms.com for toner recycling availability, or dispose of the used toner cartridge according to your local regulations. Do not dispose of it by burning.
  • Page 62 Remove the protective cover clearly marked “Remove.” Each toner cartridge has a colored end that corresponds to a color inside the cartridge slots. Always install the toner cartridge in the slot of the same color. Support the middle of the cartridge with your left hand, insert the thumb and index finger of your right hand into the two holes in the front of the toner...
  • Page 63 Press Key (Until) Message Window Reads Press the right MENU/ENGINE arrow to start the replacement process. ENGINE/REPLACE TONER REPLACE TONER BLACK Press until REPLACE TONER appropriate color YELLOW is displayed. YELLOW TONER SIZE:HIGH Press until YELLOW TONER appropriate size SIZE:STANDARD is displayed.

  • Page 64: Replacing The Waste Toner Bottle

    Replacing the Waste Toner Bottle When the waste toner bottle becomes full, the message WASTE TONER BOX FULL appears. The printer will stop and will not start again until the waste toner bottle is replaced. Removing the Used Waste Toner Bottle Open the printer’s front door.

  • Page 65: Replacing The Opc Drum Cartridge

    Dispose of the used waste toner bottle. WARNING! Dispose of the used waste toner bottle properly according to your local regulations (do not dispose of it by burning). Installing the New Waste Toner Bottle Remove the new waste toner bottle from its carton. Insert the bottom of the waste toner bottle into its installation position in the printer.

  • Page 66: Removing The Used Opc Drum Cartridge

    Removing the Used OPC Drum Cartridge With the front door open and the used waste toner bottle removed (see page 58), rotate the transfer belt unit release lever clockwise to the top (11 o’clock) position. This releases the pressure on the transfer belt unit.

  • Page 67: Installing The New Opc Drum Cartridge

    Installing the New OPC Drum Cartridge Attention The OPC drum is extremely sensitive to bright light and direct sunlight. Always leave it in its protective bag until you’re ready to install it. Any exposure to light should be avoided, or permanent damage could result.

  • Page 68: Ordering Consumables

    Choosing the right consumables for your printer not only increases its reliability and performance, but also minimizes the risk of damage. For example, only MINOLTA-QMS toner cartridges are designed to meet the exact specifications of your MINOLTA-QMS printer, giving maximum performance, efficiency, and long life.

  • Page 69: Maintaining The Printer

    Maintaining the Printer...

  • Page 70: Maintaining The Printer

    Maintaining the Printer Attention Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s doors and the interior of the printer body. Handle the printer with care to preserve its life. Abuse may cause damage and void your warranty.
  • Page 71 If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base). Make sure any parts removed during cleaning are replaced before you plug in the printer.

  • Page 72: Cleaning The Printer

    Cleaning the Printer Always test any cleaning solution (such as a mild detergent) on a small area of your printer to check the solution’s performance. Exterior This item needs After... Avoid cleaning... Control panel Every 30,000 A soft, dry cloth Sharp or rough single-sided implements (such as Exhaust duct...

  • Page 73: Interior

    Interior Attention Be sure to turn off the printer and unplug the power cord before cleaning inside. This item needs After... Avoid cleaning... Duplex option Media misfeeds occur A damp Abrasives or feed rollers frequently or the printout is cloth that detergents dirty.
  • Page 74 Pull the right-side door release , and then open the right-side door While pressing down the media Media guide guide with one hand, clean the feed roller by wiping it with a soft, dry cloth. Close the media guide. Close the right door. Load the media into the tray again.
  • Page 75 Clean the feed rollers by wiping them with a soft, damp cloth that has been wrung out well. Close the duplex option door. Tray 2 (Optional Lower Feeder Unit) Media Rollers Turn off the printer, unplug the power cord, and disconnect all interface cables.
  • Page 76 Remove the brackets (two at the front and one at the back) used to attach the lower feeder unit to the printer.. WARNING! Your printer weighs approximately 62 lbs (28 kg). Be sure to have help when lifting and moving it. Open the right door of the lower feeder unit.
  • Page 77 Wipe the paper feed rollers with a soft, damp cloth. Wipe the paper feed rollers inside the right door with a soft, damp cloth. With the right door still open, place the printer on the lower feeder unit. Install the brackets (two at the front and one at the back), and then close the right door.

  • Page 78: Printer Interior And Laser Lens Cover

    Hold the waste toner bottle vertically, and then move the two caps from the openings onto the cap holders. Turn the caps clockwise to secure them. Set the bottom of the waste toner bottle into its compartment, and then push the top of the bottle into place. Slide the tray back into the printer.
  • Page 79 Remove the waste toner bottle. The waste toner bottle contains waste toner. Be careful not to tilt the bottle while removing it. Hold the waste toner bottle vertically, and then plug the two openings with the caps. Place the removed waste toner bottle, with the openings facing up, on a stable surface (not the printer).
  • Page 80 Reinsert the laser lens cover. Wipe the inside of the printer with a soft, dry cloth. Hold the waste toner bottle vertically, and then move the two caps from the openings onto the cap holders. Turn the caps clockwise to secure them. Set the bottom of the waste toner bottle into its compartment, and then push the top of the bottle into place.

  • Page 81: Troubleshooting

    Troubleshooting...

  • Page 82: Introduction

    Introduction This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Printing a configuration page page 76 Preventing media jams page 77 Understanding the media path page 78 Clearing media jams page 79...

  • Page 83: Preventing Media Jams

    Preventing Media Jams Make sure that... Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately to avoid static buildup.

  • Page 84: Understanding The Media Path

    Understanding the Media Path Understanding the printer’s media path will help you locate media jams. Media exit Output tray Transfer belt Toner cartridge 5 OPC drum cartridge 6 Laser Tray 1 (multipurpose tray) Tray 2 (optional lower feeder unit with 500-sheet media tray) 9 Fuser unit Duplex option 11 Transfer roller...

  • Page 85: Clearing Media Jams

    If you get toner in your eyes, wash it out immediately and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base). If, after clearing the media jam, the jam message in the control panel window persists, open and close the printer’s doors.

  • Page 86: Tray 2 (Optional Lower Feeder Unit Media Tray)

    Carefully remove the jammed media. Fan the removed media to prevent static buildup and even up the front edges. Do not fan transparencies before loading them. Resulting static electricity may cause printing errors. Reinsert the media printing face up. Make sure the media is lying flat and doesn’t exceed the media limit mark. Check to see if the media width guides are correct.
  • Page 87 Carefully remove the jammed media in the direction shown on the illustration and dispose of it. Remove the media from Tray 2, fan it to prevent static buildup, and even up the front edges. Reinsert the media printing face up. Make sure the media is lying flat and doesn’t exceed the media limit mark.

  • Page 88: Inside The Printer

    Inside the Printer Media Path Jam Pull the right door release lever, and then carefully open the right door. If Tray 2 is installed, the lower-right door opens at the same time that the right door is opened. Attention Do not pull jammed media from the top of the printer through the fuser unit;...

  • Page 89: Fuser Jams

    Fuser Jams Lift up the two fuser unit levers. When removing the jammed media, be careful not to touch the transfer belt. Touching the transfer belt may result in decreased print quality. Open the misfeed-clearing guide for the fuser unit, and then, while checking the misfeed, pull the jammed media down to remove it.

  • Page 90: Duplex Option

    If the optional lower feeder unit is installed, close the lower-right door. The media jam message is no longer displayed in the printer message window. Check the right-side release to make sure the door is securely closed. Duplex Option Pull off the top of the duplex option to open the duplex option cover.

  • Page 91: Output Tray

    Open the right-side door, then close it. If the optional media feed unit is installed, close the lower-right door. The media jam message is no longer displayed in the printer message window. Output Tray Remove jammed media from the output tray by gently pulling it to the left away from the media exit area.

  • Page 92: Solving Problems With Media Jams

    Solving Problems with Media Jams Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also happen if you’re using unsupported print media. Symptom Cause Solution Several The front edges of Remove the media and even up the sheets go the media are not front edges, then reload it.
  • Page 93 Symptom Cause Solution Media is The media is not Remove the jammed media and jamming. correctly positioned in reposition the media properly in the the tray. tray. The number of sheets Remove the excess media and reload in the tray exceeds the correct number of sheets in the the maximum tray.
  • Page 94 Symptom Cause Solution Media is Multiple sheets of Remove the OHP media and load it in jamming. transparency (OHP) the tray one sheet at a time. Do not fan media are collecting transparencies before loading them. static electricity in the tray.

  • Page 95: Solving Other Problems

    Solving Other Problems Symptom Cause Solution Printer The power cord is not Turn the power switch off (O position), power is not correctly plugged into then remove the power cord from the the outlet. outlet and plug it back in. Something is wrong Plug another electrical appliance into with the outlet...
  • Page 96 A document is printed Print the overlay file using a magicolor with an overlay file 2300 DL driver from the magicolor which has been 2300 DL Utilities and Documentation created by a CD-ROM.
  • Page 97 See the Service & Support Guide for a list of sources of service and support in the Americas. The most up-to-date worldwide information can be found at www.minolta-qms.com. You are Media or settings are For autoduplexing, make sure that you experiencing not correct.
  • Page 98 Symptom Cause Solution Booklet Left Both the driver and For Booklet Left Binding and Booklet and Right the application have Right Binding, choose Collate only in Binding been set for collation. the driver’s Paper Tab. Do not set output is collation in the application.
  • Page 99 Go to www.minolta- qms.com/support/ or see the Service & Support Guide for support telephone numbers. Unsupported media Use MINOLTA-QMS-approved media. is being used. Refer to “Media Types” on page 12. Check www.minolta-qms.com/ products/ for currently approved media. Solving Other Problems...

  • Page 100: Solving Problems With Printing Quality

    Solving Problems with Printing Quality Symptom Cause Solution Nothing is One or more of the Remove the toner cartridge and check printed, or toner cartridges are for damage. If it is damaged, replace it there are damaged. (Engine/Replace Toner menu). blank spots The printer driver is Select the proper setting in the printer...
  • Page 101 Symptom Cause Solution Entire sheet One or more of the Remove the toner cartridge and check is printed in toner cartridges are for damage. If it is damaged, replace it black or defective. (Engine/Replace Toner menu). color. The OPC drum Remove the OPC drum cartridge and cartridge is damaged.
  • Page 102 Symptom Cause Solution Image is One or more of the Remove the toner cartridge and check blurred; toner cartridges are for damage. If it is damaged, replace it background is defective. (Engine/Replace Toner menu). lightly stained; The OPC drum may Reinstall the OPC drum cartridge.
  • Page 103 Symptom Cause Solution There is The media is moist Remove the moist media and replace it insufficient from humidity. with new, dry media. fusing or the Media with Use media that is covered by the image comes specifications not printer warranty. off when covered by the printer rubbed.
  • Page 104 Americas. The most up-to-date duplexed). worldwide information can be found at www.minolta-qms.com. The media path is Print several blank sheets and the dirty with toner. excess toner should disappear. One or more of the...
  • Page 105 Symptom Cause Solution Lateral lines The printer is not on a Level the printer (not exceeding ±1° or bands level enough surface. slant). appear on The media path is Print several sheets and the excess image. dirty with toner. toner should disappear. One or more of the Remove the toner cartridge and check toner cartridges are...
  • Page 106 If the problem is not resolved, even after all of the above have been performed, contact Technical Support with the error information. Go to www.minolta-qms.com/support/ or see the Service & Support Guide for support telephone numbers. Solving Problems with Printing Quality...

  • Page 107: Status, Error, And Service Messages

    Status, Error, and Service Messages Status, error, and service messages are displayed in the control panel message window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. Standard Status Messages This message...

  • Page 108: Error Messages

    Error Messages This message... means... do this... COLOR TONER NOT The COLOR toner Install the indicated INSTALLED cartridge is not toner cartridge. installed properly. COVER OPEN The right door of Close the side cover. TRAY 2 Tray 2 is open. DRAWER OPEN The media tray is Insert the media tray into...
  • Page 109 This message... means... do this... MEDIA JAM Media has jammed in Locate and remove the DUPLEX UPPER the duplex unit. jam. MEDIA JAM Media has jammed EXIT between the print engine and the output tray. A media jam has been detected between the fuser and output tray rollers located near the top...
  • Page 110 This message... means... do this... PRINTER COVER Printer’s front door is Close the front door. OPEN open and must be closed. PUT X IN TRAY Y SIZE Put X (paper or media Install the correct media type) in Tray Y (Tray 1 size or type into the tray or 2 as specified).
  • Page 111 This message... means... do this... WASTE TONER BOX The waste toner in Prepare a new OPC FULL the waste toner bottle drum cartridge, and then is full. replace the drum cartridge and the waste toner bottle. WASTE TONER BOX The waste toner Install the waste toner NOT ATTACHED bottle is not installed.

  • Page 112: Service Messages

    If you cannot get service from your vendor, see the Service & Support Guide for a list of sources of service and support in the Americas. The most up-to-date worldwide information can be found at www.minolta-qms.com. This service means...

  • Page 113: Additional Assistance

    Additional Assistance If you’ve followed all of the instructions in this guide and still have problems you can’t solve, check our Answer Base at www.minolta-qms.com/support for a solution. See the Service & Support Guide for a list of sources of service and support in the Americas.
  • Page 115 Installing Accessories...

  • Page 116: Installing Accessories

    Use of accessories not manufactured/supported by MINOLTA-QMS is not supported by your printer and will void your warranty. This chapter provides information about the following accessories. Contact your local vendor or www.minolta-qms.com for compatibility and purchase information. Dual In-Line 128 or 256 MB PC-100- or PC-133-Compliant...

  • Page 117: Antistatic Protection

    Antistatic Protection Attention It’s very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board. If an antistatic wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to any convenient electrical ground (for example, the bare metal chassis of equipment, as on the back of a computer, that is plugged in but turned off).

  • Page 118: Improved Performance Or High Coverage

    If a certain resolution is chosen and enough memory is not installed in the printer, the file is printed using the next lower resolution that can handle the job. For example, if you attempt to print a 4-color simplex high-coverage image at 1200 x 600 dpi resolution on legal media, but the printer has only 32 MB of RAM instead of the required 64 MB minimum, the file prints at 600 x 600 dpi.

  • Page 119: Installing A Dimm

    Installing a DIMM Attention It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage. Before performing this procedure, review the antistatic caution on page 111. In addition, always handle circuit boards by the edges only. Turn off the printer and disconnect the power cord and interface cable.
  • Page 120 Next, remove a DIMM that’s installed in your printer. Using both thumbs, pull the latches (one on each side of the DIMM connector) outward. Lift the DIMM straight out of the DIMM connector. Insert the new DIMM straight down into the DIMM connector until the latches snap into the locked position.

  • Page 121: Duplex Option

    Print a configuration page (Menu/Special Pages/Print Config Page menu) from the printer controller and verify that the total size of the RAM installed in your printer is listed. 0.0.0.0 Duplex Option Duplex (2-sided) printing can be done automatically with a duplex option and enough memory installed.

  • Page 122: Installing The Duplex Option

    Installing the Duplex Option Turn off the printer, and unplug the power cord and interface cable. Remove the cover from the right side of the printer. Use a Phillips screwdriver to remove the two screws securing the right cover. Keep the removed cover and screws in a safe place for future use.
  • Page 123 Attach the duplex option to the printer. Hook the two tabs at the bottom of the duplex option onto the notches on the right side of the printer. Push the duplex option toward the printer until it clicks on the top. While still supporting the duplex unit, carefully open the right-side door, and then check that the tabs on the...
  • Page 124 Attach the support wire for the duplex option to the printer. Pull the right-side door release lever, and open the right-side door. If you have lower feeder unit attached, you first need to open the lower right-side door. Pull the tab for the support wire on the right side of the duplex option, and then hook the wire onto the hook of the printer.

  • Page 125: Optional Lower Feeder Unit And Tray 2

    Optional Lower Feeder Unit and Tray 2 The optional lower feeder unit under the printer increases your printer's media feed capacity by 500 letter/A4 sheets through Tray 2. Kit Contents Lower feeder unit with a media tray (500-sheet capacity) Three metal brackets –...
  • Page 126 Remove the media support from Tray 1. Lift the support slightly and snap it gently out of the printer. Remove the lower feeder unit from the shipping carton, and place it on a table or flat surface near the printer. Remove any tape and packing material from the lower feeder unit.
  • Page 127 Align the positioning pins on the lower feeder unit with the holes in the bottom of the printer to stack them correctly. If the left and back sides of the printer and the lower feeder unit are aligned, the positioning pins will correctly fit into place Attach the rear bracket.
  • Page 128 Close the right-side doors. Attention If the lower feeder unit is installed, the right-side door of the printer opens at the same time that the right door of the lower feeder unit is opened. Be sure to close the right door of the lower feeder unit when closing the right-side door of the printer.

  • Page 129: Repacking The Printer

    Repacking the Printer...

  • Page 130: Storing The Printer

    We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer, and that you order the MINOLTA-QMS 2300 Series Repacking Kit 2600733-100. You can also refer to the Service & Support Guide for sources of service and support in many areas of the world.

  • Page 131: Repacking The Printer

    Spares at (251) 633-4300 extension 2530 and request the kit(s) above. For locations outside the Americas, refer to www.minolta-qms.com. If you have been instructed to return the printer to MINOLTA-QMS by a customer support representative in the Americas, be sure to write the...
  • Page 132 Obtain Proper Packaging: Original packaging or replacement packaging (MINOLTA-QMS page 125 2300 DL Replacement Packaging Kit 2600723-100) Repacking kit (MINOLTA-QMS 2300 Series Repacking Kit 2600733-100) Prepare the Printer for Shipment: A. Turn off the printer, unplug the power cord, and remove the page 126 interface cables.
  • Page 133 B. Remove the Media and the Tray 1 Media Support Remove the media. Place it in its original packaging and store in a cool, dark place on a level surface. Avoid moisture, excess humidity, direct sunlight, excess heat (above 95° F/35° C), and dust. Lift the media support from the three holes in Tray 1 and remove the media support.

  • Page 134: Lower Feeder Unit

    Unhook the support wire. Close the right-side door. Open the duplex option’s cover and loosen the two thumbscrews until the duplex option moves freely away from the right side of the printer. Lift duplex option up and away from the printer.
  • Page 135 Remove the brackets (two at the front and one at the back) used to attach the lower feeder unit to the printer. Slide the tray back into the printer. With the help of another person, lift the printer by its carrying grips, and place it on a flat surface.
  • Page 136 D. Remove the Waste Toner Bottle, Plug the Openings, and Dispose of It According to Your Local Regulations Open the printer’s front door, grasp the waste toner bottle’s handle, and pull the waste toner bottle outward and upward. Carefully remove the waste toner bottle. Keep the waste toner bottle upright while the openings are not covered, so the toner does not spill.
  • Page 137 Support the bottom of the drum with your hand, then carefully pull the cartridge toward you and remove it. Place the OPC drum cartridge in the protective bag supplied in the repacking kit (MINOLTA-QMS 2300 Series Repacking Kit 2600733-100). Repacking the Printer...
  • Page 138 Grasp the transfer belt and pull it straight out. Place the transfer belt and thumbscrews in the protective bag supplied in the repacking kit (MINOLTA-QMS 2300 Series Repacking Kit 2600733-100). Replace the packaging and tape, then close the front door. Repacking the Printer...
  • Page 139 G. Repack the Printer for Shipment Use your own original packaging or order MINOLTA-QMS 2300 DL Replacement Packaging Kit 2600723-100. Replace the tape and packaging. Repacking the Printer...
  • Page 140 Authorization) number you received from your customer support representative on the outside of the carton before shipping the printer. H. Repack the OPC Drum and Transfer Belt Unit for Shipment Order the MINOLTA-QMS 2300 Series Repacking Kit 2600733-100. Repacking the Printer...

  • Page 141: Reinstalling The Printer

    If you are shipping the printer to another location, follow steps A–I below to reinstall the printer once received. A. Unpack the printer carton. Refer to the magicolor 2300 DL Installation and User’s Guides. B. Rotate the transfer belt release See “Reinstalling a Transfer Belt lever and reinstall the transfer belt unit.

  • Page 142: Reinstalling A Transfer Belt Unit

    Reinstalling a Transfer Belt Unit With the front door open, remove the transfer belt unit from its protective bag and reinsert it. Replace the two thumbscrews. Rotate the transfer belt release lever counterclockwise to its correct (7:00 o’clock) position. Close the front door. Reinstalling the Printer...

  • Page 143: A Technical Specifications

    Technical Specifications...

  • Page 144: Requirements

    Requirements Space Requirements The illustration below shows the amount of space required for operating the printer, replacing supplies, and removing media jams. Allow enough space around the printer to allow adequate ventilation and easy servicing. For best output quality and longest consumables life, install the printer on a hard, flat, level (within ±1°slant) surface.

  • Page 145: Side View

    Side View 13.4" (340 mm) 27.8" (705 mm) Printer with Accessories Side View 14.1" (357 mm) 27.8" (705 mm) If you have added the optional lower feeder unit, the printer’s height will increase by approximately 5" (125.5 mm). Requirements...

  • Page 146: Location Requirements

    Location Requirements On a surface capable of supporting the printer, accessories, consumables, and media. Component Weight Printer 55 lbs (25 kg) Consumables (such as toner 6.2 lbs (2.8 kg) (total) cartridge, OPC drum cartridge) Media 5.2 lbs (1.9 kg) per ream of 20 lb bond (75 g/m ) paper Lower feeder unit (with tray 2)

  • Page 147: Interface Panel

    WARNING! Obstructing the ventilation grilles could present a fire hazard. Do not tilt the printer more than 1° when moving it. If the printer is located in a cold room that is rapidly heated, or if the printer is moved from a cold place to a warm, humid place, condensation may occur within the printer, degrading print quality.

  • Page 148: Power Requirements

    Power Requirements WARNING! Connect the power plug to an outlet with the same rated voltage as the printer. No other devices should be connected to this outlet, as overheating could cause fire or electric shock. The printer draws 13 A at 100 V, 11 A at 120 V, or 7 A at 220–240 V.

  • Page 149: Energy Star Compliance

    ENERGY STAR Compliance The magicolor 2300 DL basic configuration is compliant with US Environmental Protection Agency (EPA) ENERGY STAR regulations. After a user- configurable period of inactivity, the printer changes to a low-power state (the engine remains on, but the fuser turns off).

  • Page 150: Engine And Controller Specifications

    Engine and Controller Specifications Engine Engine Minolta NC-L6001 Duty cycle Simplex letter/A4 1,000 average prints and up pages per month to 35,000 maximum prints per month* Notes The duty cycle is affected by the media type and percent coverage. *Continued usage at this rate will reduce the life of the printer.

  • Page 151: General

    General Printer type Desktop, non-impact, color printer Print method Scanner: Semiconductor laser with rotating mirror Recorder: Black writing electrophotographic Process: Cyan, magenta, yellow, and black toner image transfer to print media Fuser: Heated rollers Native 600 x 600 resolution Available 1200 x 600, 2400 x 600 dpi resolution Toner...

  • Page 152: Electrical

    Optional RAM 128 and 256 MB DIMMs For information about DIMMs recommended for your printer, see the magicolor 2300 DL Answer Base through the Internet at www.minolta-qms.com/ support/, or contact Technical Support. See the Service & Support Guide for a list of sources of service and support in the Americas.
  • Page 153 Environmental Acoustic noise Printing: Less than 54 dB (A) data Standby: Less than 39 dB (A) Noise Maschinenlärminformationsverordnung 3. FSGV, Declaration for 18.01.1991: Der höchste Schalldruckpegel beträgt Germany 70 dB (A) oder weniger gemäß EN 27779. Relative Operating: 15–85% RH (noncondensing) humidity Transportation/Storage: 30–85% RH (noncondensing) Humidity Gradient: 20% per hour or less...

  • Page 154: Hazardous Chemical Substance Reporting

    Hazardous Chemical Substance Reporting Material Safety Data Sheets (MSDS) Title 29 CFR Ch. XVII, Part 1920.1200 EINECS/ELINCS (EU) Physical Main Body Main Body with Main Body with Lower Feeder Lower Feeder Unit Unit and Duplex Option Dimensions W: 14.02 in. W: 14.17 in.

  • Page 155: Consumable Life Expectancies

    Use of consumables not manufactured by MINOLTA-QMS or use of nonsupported print media may cause damage to your printer and will void your warranty. If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS consumables and/or accessories, MINOLTA-QMS will not repair the printer free of charge.
  • Page 156 Approximately 25,000 continuous or 14,400 intermittent (one-page jobs) monochrome pages or 6,250 continuous or intermittent color pages. Contact your local vendor or www.minolta-qms.com for purchase information, parts numbers, and pricing. To order approved media, go to www.q-shop.com. If you have any questions, refer to www.minolta-qms.com/support, then click on the Answer Base.

  • Page 157: Regulatory Compliance

    Regulatory Compliance CE Marking (Declaration of Conformity) For European Users This product complies with the following EU directives: 89/336/EEC, 73/23/EEC, and 93/68 EEC directives. This declaration is valid for the areas of the European Union. This device must be used with shielded interface cables. The use of non-shielded cable is likely to result in interference with radio communications, and is prohibited under EU directives.

  • Page 158: Safety Information

    Product Safety UL (USA) UL 60950 cUL (Canada) CAN/CSA C22.2 60950 International (EU) EU Directive 73/23/EEC, EN 60950 and IEC 60950 China GB 4943 Laser Safety CDRH (USA) International (EU) Title 21 CFR Ch. I, Subchapter J EN 60825-1 and IEC 60825-1 FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 159: Internal Laser Radiation

    This printer is a page printer which operates by means of a laser. There is no possibility of danger from the laser, provided the printer is operated according to the instructions in this manual. Since radiation emitted by the laser is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

  • Page 160: For Norway Users

    Laser Safety Label—CDRH Requirement CAUTION: Use of controls, adjustments, or performance other than those specified in this manual may result in hazardous radiation exposure This is a semiconductor laser. The maximum power of the laser diode is 5 mW, and the wavelength is 770–795 nm.

  • Page 161: For Finland, Sweden Users

    For Finland, Sweden Users LOUKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. Tämä on puolijohdelaser. Laserdiodin suurin teho on 5 mW ja aallonpituus on 770–795 nm. VARNING! Om apparaten används på...

  • Page 162: Warning And Precaution Symbols

    Warning and Precaution Symbols Ignoring this warning could cause serious injury or even death. WARNING!! Ignoring this caution could cause injury or damage to property. Attention Meaning of Symbols A triangle indicates a danger against which you should take precaution. This symbol warns against burns.
  • Page 163 • Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a laser, the laser beam source could cause blindness. • Do not attempt to remove the covers and panels which have been fixed to the product.
  • Page 164 • Do not use flammable sprays, liquids, or gases near this product, as a fire could result. • Do not leave a toner cartridge or OPC drum cartridge in a place within easy reach of children. Licking or ingesting any of these things could injure your health. •...

  • Page 165: Working Safely With Your Laser Printer

    Working Safely with Your Laser Printer WARNING! Working improperly with the printer can result in health hazards, electric shocks, and even fires. Before you unpack the laser printer, you should make yourself familiar with this information on your safety and operating safety.
  • Page 166 Printer Body Do This... Perform only the procedures that are described in this manual. Using the machine improperly can result in a fire or an electric shock. Notes on your safety and operating safety Working improperly with the printer can result in health hazards, electric shocks and even fires.

  • Page 167: Index

    Index Accessories Configuration menu DIMMs 111 Administration 32 Dual In-Line Memory Modules Operator Control 32 (DIMMs) 110 Overview 32 Additional memory 111 Connecting Advanced printing features Ethernet cable 141 Memory 111 Parallel cable 141 AIDC 35, 51, 92, 95, 100 Controller Antistatic protection 111 Specifications 145...
  • Page 168 Duplex Memory modules (DIMMs) Autoduplex 25 Dual in-line memory modules 111 Manual duplexing 24 Message window 34 Messages 101 Electrostatic discharge 111 ENERGY Star 143 N-up 91 Envelopes 14 Environmental requirements 147 Error messages 101 OPC drum cartridge 61, 131 Ethernet Output tray 26 Connection 141...
  • Page 169 Printer resets 91 Status, service, and error Service messages 101 Messages 102 Service messages 101 Specifications Consumables 149 Ventilation grilles 141 Controller 145 CPU 145 CrownNet Ethernet 145 Warm-up time 145 Emulations 145 Waste toner bottle 50 Environmental 147 Wrist strap for antistatic Fonts 145 protection 111 Input sources 145...

Table of Contents