Page 1 magicolor 2300 DL ® User’s Guide 1800687-001B...
Page 2: Registering The Printer
NEST is a trademark of Novell, Inc. in the United States and other countries. Proprietary Statement The digitally encoded software included with your printer is Copyrighted © 2002 by MINOLTA-QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of MINOLTA-QMS, Inc.
Page 3: Table Of Contents
Contents 1 Software Installation ... 1 Utilities and Documentation CD-ROM 2 Drivers and Utilities 2 Installing the Printer Drivers and Software 3 System Requirements 3 Windows 4 Selecting Driver Options/Defaults 5 Uninstalling the Printer Driver 7 2 Using Media ... 9...
Page 4 Engine Menu 34 Service Menu 35 Network Menu 36 Consumables Menu 36 4 Working with the Printer Driver ... 37 Displaying Printer Driver Settings 38 Displaying Settings in Windows 2000/XP 38 Displaying Settings in Windows NT 4.0 38 Displaying Settings in Windows Me/98/95 38...
Page 5 Maintaining the Printer 64 Cleaning the Printer 66 Exterior 66 Interior 67 Media Rollers 67 Printer Interior and Laser Lens Cover 72 8 Troubleshooting ... 75 Introduction 76 Printing a Configuration Page 76 Preventing Media Jams 77 Understanding the Media Path 78...
Page 6 Storing the Printer 124 Relocating Your Printer 124 Repacking the Printer 125 A. Turn off the Printer, Unplug the Power Cord, and Remove the Interface Ca- bles 126 B. Remove the Media and the Tray 1 Media Support 127 C. Remove the Options (if Attached) 127 D.
Page 7 Meaning of Symbols 156 Working Safely with Your Laser Printer 159 Index ... 161 Contents...
Page 8 Contents...
Page 9: Software Installation
Software Installation...
Page 10: Utilities And Documentation Cd-Rom
Drivers and Utilities Drivers Drivers/Location Printer Driver for Windows Me/98/95 These drivers give you access to all of Printer Driver for Windows XP/2000 Printer Driver for Windows NT 4.0 Utilities Utilities Print Monitor Status Display Use/Benefit the printer features, including finishing and advanced layout.
Page 11: Installing The Printer Drivers And Software
Workstation, Windows 2000 Professional, Windows XP Home Edition/ Professional Free hard disk space – Approximately 20 MB of free hard disk space for printer driver and status display – Approximately 16 MB of free hard disk space for image processing Memory capacity –...
Page 12: Windows
When you have finished installing drivers and software, choose Main Menu. If you want to register your printer, review the driver or utility documentation, or purchase supplies online, do that now. Choose Exit. Remove the Utilities and Documentation CD-ROM from your PC’s CD-ROM drive and store it in a safe place.
Page 13: Selecting Driver Options/Defaults
Before you start working with your printer, you are advised to verify/change the default driver settings. Also, in case you have options installed, you should “declare” the options in the driver. Choose the driver’s properties as follows: – (Windows Me/98/95) From the Start menu, choose Settings and then Printers to display the Printers directory.
Page 14 Select the Device Options Setting tab. Select an option (one at a time) and click Add. The option moves to the Installed Options list. " # If you accidentally select an uninstalled option, select the option in the Installed Options list and then click Remove. Click Apply.
Page 15: Uninstalling The Printer Driver
This section describes how to uninstall the magicolor 2300 DL Printer Driver if necessary. From the Window’s taskbar, select Start/Programs/magicolor 2300DL Utilities. In the Uninstall window, select the magicolor 2300 DL. Then click on Uninstall. The magicolor 2300 DL driver will be uninstalled from your computer.
Page 17: Using Media
Using Media...
Page 18: Introduction
Only plain paper, 16–24 lb (60–90 g/m “Media Specifications” for supported sizes. Attention Use only MINOLTA-QMS-approved media. Using unsupported media such as inkjet paper will result in damaging the printer and in voiding your warranty. page 11 page 18 page 20...
Page 19: Media Specifications
What types and sizes of media can I load? Media 8.2 x 11.7 5.9 x 8.3 B5 (JIS) 7.2 x 10.1 Custom, Minimum 3.6 x 8.3 Custom, Maximum 8.5 x 14.0 Executive 7.25 x 10.5 Folio 8.3 x 13.0 Foolscap 8.0 x 13.0 Government Legal 8.5 x 13.0...
Page 20: Media Types
Attention Do not use the media types listed below. These could cause poor print quality, media jams, or damage to the printer. Do not use media that is Coated with a processed surface (such as carbon paper, digitally gloss-...
Page 21: Thick Stock
Cold-water-transfer paper Pressure sensitive Designed specifically for inkjet printers (superfine paper, glossy paper, glossy film, postcards, etc.) Already been printed on by another printer, copier, or fax machine Dusty Wet (or damp) " # Keep media between 35% to 85% relative humidity. Toner does not adhere well to moist or wet paper .
Page 22: Envelopes
Notes 43 lb (163 g/m²) bond is also referred to as 90 lb index stock. Do not use thick stock that is Mixed with any other media in the media trays (as this will cause printer jamming) Envelopes Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap.
Page 23: Labels
Transparent windows Too rough of a surface Material that will melt, vaporize, offset discolor, or emit dangerous fumes Been presealed Labels A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface.
Page 24: Letterhead And Memo Media
Are precut or perforated Do not use Shiny backed paper Letterhead and Memo Media Format letterhead or memo data within your application. Try printing your data on a plain sheet of paper first to check placement. Capacity Tray 1 Tray 2 Orientation Face up Type Check www.minolta-qms.com/support (click on Answer Base)
Page 25: Transparencies
(may result in media jams) Transparencies Attention Use only the MINOLTA-QMS-approved media. Using unsupported transparencies will result in damaging your printer and in voiding your warranty. Check www.minolta-qms.com for currently approved media. To order approved media, go to www.q-shop.com. " # Do not fan transparencies before loading them.
Page 26: What Is The Guaranteed Imageable (Printable) Area
0.157" (4 mm) from the edges of the media. Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion. This area is subject to both hardware limits (the physical media size and the...
Page 27: Imageable Area-Envelopes
Color printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.4" (341.6 mm). Monochrome printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.7" (347.6 mm). a = nonprintable area (0.157"/4 mm) b = color guaranteed...
Page 28: Loading Media
Do not fan transparencies. Attention Although this printer was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life.
Page 29 Slide the media guides up against the edge of the media. Attention Always adjust the media guides after inserting the media. A guide that is not properly adjusted can cause poor print quality, media jams, or printer damage. Loading Media...
Page 30: Other Media
Place the envelope stack into Tray 1 with the flap-side underneath. If the flap is on the short end of the envelope, insert it into the printer first. Print a single envelope to check the orientation before printing multiple copies.
Page 31: Tray 2 (Optional Lower Feeder Unit Media Tray)
Depending on which tray you have purchased, letter or A4 plain paper can be printed from Tray 2. Slide the media tray open. Push the media pressure plate down to lock it in position. Load the paper face-up, short edge (or letterhead) toward the right of the tray.
Page 32: Duplexing
Slide the tray back into the printer. " # If you have removed the tray from the printer, slightly tilt up the tray to insert it into the rails to slide it back in. In the printer driver, select the appropriate media mode.
Page 33: How Do I Autoduplex
Your printer is configured with 32 MB of RAM. Duplex (2-sided) printing can be done automatically with a duplex option and enough memory installed, and with a duplex option selected in the printer. For example, a 1200 x 600 dpi duplex legal-size monochrome page can be duplexed with 32 MB RAM for a standard business document, or it could require 64 MB of SDRAM or more for very high coverage (for example high content and graphics) pages.
Page 34: Output Tray
Click Output Tray All media is output to the output tray on top of the printer. The face-down output tray has a capacity of 200 sheets of 22 lb (80 g/m " # If the media is stacked too high, your printer may experience media jams, excessive media curl, or static buildup.
Page 35: Additional Assistance
Additional Assistance Where can I order MINOLTA-QMS-approved media or get more information? Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com. See the Service & Support Guide for a list of sources of service and support in the Americas.
Page 37: Working With The Printer
Working with the Printer...
Page 38: About The Control Panel
The control panel, located on the top of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention. Two indicators (LEDs) to provide printer status information.
Page 39: Cancelling Print Jobs
Cancelling Print Jobs You can cancel one or all print jobs that are currently being processed. While data is being processed or printed, press the Cancel key. By pressing the Right or Left keys, select either JOB CANCEL/CURRENT JOB or JOB CANCEL/ALL JOBS. Press the Select key.
Page 40: Configuration Menu Overview
MENU/ MENU/ LANGUAGE SPECIAL PAGES LANGUAGE LANGUAGE LANGUAGE ENGLISH FRENCH GERMAN MENU/SPECIAL PAGES PRINT CONFIG PAGE PRINT DEMO PAGE ENGINE/CHANGE ENGINE/REPLACE TONER SZ TONER IP ADDRESS SUBNET MASK Default: Default: 192.168.1.2 0.0.0.0 IP ADDRESS, SUBNET MASK, and GATEWAY are displayed only when DHCP and BOOTP are set to OFF. MENU/ CONSUMABLE USAGE...
Page 41: Menu/Engine Submenus
CHANGE TONER SZ CYAN CYAN CYAN HIGH STANDARD CAPACITY REPLACE REPLACE TONER TONER YELLOW BLACK BLACK YELLOW YELLOW TONER TONER TONER SIZE: SIZE:HIGH SIZE:HIGH STANDARD ENGINE/ENERGY SAVER* ENERGY ENERGY ENERGY SAVER SET SAVER SET SAVER SET 15 MINUTES 30 MINUTES 1 HOUR ENGINE/AUTO CONTINUE...
Page 42: Selecting A Message Window Language
Press Key Special Pages Menu Config Page Demo Page Menu Map Page Engine Menu Energy Saver Set the length of time until the printer enters Energy Saver (Until) Display Reads IDLE/MAGICOLOR 2300DL MENU/ LANGUAGE LANGUAGE SET ENGLISH Press the Right or Left key until the appropriate language is displayed.
Page 43: Service Menu
Auto Continue When set to On, the printer continues printing if the Chaining Tray (only available if optional Tray 2 [lower feeder unit media tray] is present) Change Toner Sz (Size) Replace Toner By selecting the color of the toner cartridge that you want to...
Page 44: Network Menu
If the printer is connected to a network, the following settings should be specified. For details about each setting, contact your network administrator. IP Address Subnet Mask Gateway HW Address DHCP* BOOTP* HTTP* SNMP* Notes Consumables Menu Black Toner Yellow Toner...
Page 45: Working With The Printer Driver
Working with the Printer Driver...
Page 46: Displaying Printer Driver Settings
The Windows operating system also uses tabs. The General and Details tabs are automatically determined by the operating system and are therefore not described in this manual. Refer to the printer driver’s online help for information about all of these functions. Displaying Settings in Windows 2000/XP From the Start menu, choose Settings and then Printers to display the Printers directory.
Page 47: Page Layout
Select Default from the dropdown list to reset the functions of the tab to their original values. Page Layout Click this radio button to display a sample of the page layout in the figure area. Settings available are: Imaging area Paper size Orientation N-up Watermark Duplex/booklet Displaying Printer Driver Settings...
Page 48: Common Buttons
Refer to the printer driver’s online help for information on all of these functions. Printer Figure Click this radio button to display an image of the printer in the figure area. Common Buttons Click to OK the properties dialog box, saving any changes made.
Page 49: Setup Tab
Print several pages of a document on the same print page (N-up) Provide printouts with a watermark Design custom watermarks Specify duplex and booklet printing Specify paper source Define the type of media Refer to the printer driver’s online help for information on all of these functions. Setup Tab...
Page 50: Paper Tab
Scale (enlarge/reduce) documents upon printout Specify the orientation of the paper Specify the number of copies Select/deselect collatation Print using a form overlay Edit/create a form overlay Refer to the printer driver’s online help for information on all of these functions. Paper Tab...
Page 51: Quality Tab
Control the tones of an image (Contrast) Control the darkness of an image (Brightness) Control the color purity of an image (Saturation) Control the clarity of an image (Sharpness) Refer to the printer driver’s online help for information on all of these functions. Quality Tab...
Page 52: Device Options Setting Tab
Activate the optional Tray 2 (lower feeder unit) and/or the duplex option Enter the user name that is sent with the print job(s) View information about the printer driver Refer to the printer driver’s online help for information on all of these functions. Device Options Setting Tab...
Page 53: Working With The Status Display
Working with the Status Display...
Page 54: Working With The Status Display
The Status Display displays information about the current status of the computer’s local printer. If you used the CD-ROM Installer to install the printer driver, the Status Display was also installed. If you use Add Printer to manually install the printer driver, Status Display is not installed.
Page 55: Using The Status Display
When the background of the right-hand printer graphic is red, there is an error and the job has been interrupted. The status of the printer and the error message are shown in the dialog boxes on the left.
Page 56: Altering The Size Of The Status Display Window
Window From the Display menu, choose Status (Reduce) to decrease the size of the window, or From the Display menu, choose Status (Expand) to increase the size of the window. Closing the Status Display To close the Status Display from the File menu, choose Exit. "...
Page 57: Replacing Consumables
Replacing Consumables...
Page 58: Consumable Life Expectancies
Plain Paper The stated life expectancy of each consumable is based on printing under specific operating conditions such as media type, number of color planes, page size, and page coverage (at normal 5% coverage of letter-/A4-size media). The actual life expectancy will vary depending on these and other printing variables, including continuous or intermittent printing, ambient temperature, and humidity.
Page 59: Special Media
The printer periodically pauses for the color calibration procedure (also known as the Auto-Image Density Control [AIDC] cycle). This process is provided to make sure reliable printer operation with optimum output quality. This 150-second calibration cycle automatically occurs after the installation of a new toner cartridge or OPC drum.
Page 60: Replacing Consumables
The printer also pauses to do a 90-second AIDC cycle after 200 1-sided pages of a continuous print run, and a 150-second AIDC cycle when waking up from ENERGY SAVER with more than 1,000 pages since the last AIDC cycle or when there has been an environmental change such as in temperature or humidity.
Page 61: Refilled Toner Cartridges
Attention Do not use refilled toner cartridges. Any damage to the printer or quality problems caused by a refilled toner cartridge will void your warranty. Replacing a Toner Cartridge Characters and images are created in your laser printer through a photosensitive process that applies toner to the Optical Photo Conductor (OPC) drum (which functions like photographic film).
Page 62 Level during storage. Do not stand or store cartridges on their ends or turn them upside down; the toner inside the cartridges may become caked or unequally distributed. Away from salty air and corrosive gases such as aerosols. Steps for Replacing a Toner Cartridge Attention Be careful not to spill toner while replacing a toner cartridge.
Page 63 Open the printer’s front door. Insert the thumb and index finger of your hand into the two holes in the front of the toner cartridge, and then pull the cartridge straight out about 6" (152 mm). Support the middle of the cartridge with your left hand, and then pull out the cartridge.
Page 64 You can choose to replace a toner cartridge that is not empty. For example, if the consumable monitor on your printer driver indicates that a particular color cartridge is running low and you need to print a lengthy job when no one will be available to change the cartridge, you might want to replace the cartridge before it is empty.
Page 65 Close the printer’s front door. " # The printer must complete a 150-second calibration cycle after any consumable has been replaced. If you open the door before the message window reads stops and repeats the calibration cycle.
Page 66: Replacing The Waste Toner Bottle
When the waste toner bottle becomes full, the message WASTE TONER BOX FULL appears. The printer will stop and will not start again until the waste toner bottle is replaced. Removing the Used Waste Toner Bottle Open the printer’s front door.
Page 67: Replacing The Opc Drum Cartridge
(11 o’clock), the front door cannot be closed. " # The printer must complete a 150-second calibration cycle after any consumable has been replaced. If you open the door before the message window reads stops and repeats the calibration cycle.
Page 68: Removing The Used Opc Drum Cartridge
With the front door open and the used waste toner bottle removed (see page 58), rotate the transfer belt unit release lever clockwise to the top (11 o’clock) position. This releases the pressure on the transfer belt unit. Grasp the release lever for the OPC drum cartridge, and then pull the cartridge straight out about 6 inches (152 mm).
Page 69: Installing The New Opc Drum Cartridge
If the lever is pressed during installation, the lock is released, and the cartridge is not installed correctly. Attention The cartridge should slide easily into the printer. Don’t force it. Replacing Consumables...
Page 70: Ordering Consumables
Ordering Consumables Choosing the right consumables for your printer not only increases its reliability and performance, but also minimizes the risk of damage. For example, only MINOLTA-QMS toner cartridges are designed to meet the exact specifications of your MINOLTA-QMS printer, giving maximum performance, efficiency, and long life.
Page 71: Maintaining The Printer
Maintaining the Printer...
Page 72: Maintaining The Printer
Always close the printer doors gently. Never expose the printer to vibrations. Do not cover the printer immediately after using it. Turn it off and wait until it cools down. Do not leave the printer’s covers and doors open for any length of time, especially in well-lit places;...
Page 73 Do not tilt, lubricate, or disassemble the printer. Do not touch the electrical contacts, gears, or laser beam devices. Doing so may damage the printer and cause the print quality to deteriorate. Keep media in the output tray at minimum level. If the media stacks too high, your printer may experience media jams and excessive media curl.
Page 74: Cleaning The Printer
Always test any cleaning solution (such as a mild detergent) on a small area of your printer to check the solution’s performance. Exterior This item needs cleaning... Control panel Exhaust duct Printer exterior Control Panel After... Every 30,000 A soft, dry cloth Sharp or rough...
Page 75: Interior
Attention Be sure to turn off the printer and unplug the power cord before cleaning inside. This item needs cleaning... Duplex option feed rollers Tray 2 media rollers Tray 1 interior feed rollers Laser lens cover Printer interior (such as the inside...
Page 76: Duplex Option Feed Rollers
Close the media guide. Close the right door. Load the media into the tray again. Duplex Option Feed Rollers Open the duplex option door. $ $ $ $ Media guide Media feed roller Cleaning the Printer % % % %...
Page 77 Close the duplex option door. Tray 2 (Optional Lower Feeder Unit) Media Rollers Turn off the printer, unplug the power cord, and disconnect all interface cables. Remove the media from Tray 2.
Page 78 Open the right door of the lower feeder unit. Lift the printer off of the lower feeder unit. Make sure two people are available to lift the printer when moving it. When moving the printer, keep the printer level to avoid toner spillage.
Page 79 Wipe the paper feed rollers inside the right door with a soft, damp cloth. With the right door still open, place the printer on the lower feeder unit. Install the brackets (two at the front and one at the back), and then close the right door.
Page 80: Printer Interior And Laser Lens Cover
Set the bottom of the waste toner bottle into its compartment, and then push the top of the bottle into place. Slide the tray back into the printer. Reconnect the interface cables and power cord, and turn on the printer.
Page 81 " # Place the removed waste toner bottle, with the openings facing up, on a stable surface (not the printer). Pull out the laser lens cover. " # The laser lens cover cannot be removed.
Page 82 Reinsert the laser lens cover. Wipe the inside of the printer with a soft, dry cloth. Hold the waste toner bottle vertically, and then move the two caps from the openings onto the cap holders. Turn the caps clockwise to secure them.
Page 83: Troubleshooting
Troubleshooting...
Page 84: Introduction
This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Printing a configuration page Preventing media jams Understanding the media path Clearing media jams Solving problems with media jams...
Page 85: Preventing Media Jams
Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately to avoid static buildup.
Page 86: Understanding The Media Path
13 Pickup rollers Tray 1 (Multipurpose Tray) Tray 1 is located at the left of the printer. The media is picked from Tray 1, passed under the OPC and the transfer belt, passed through the fuser, and delivered via the paper exit unit to the output tray on top of the printer.
Page 87: Clearing Media Jams
To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further jams. Do not reload media that has jammed. Attention The image is not fixed on the media before the fusing process.
Page 88: Tray 2 (Optional Lower Feeder Unit Media Tray)
Make sure the media is lying flat and doesn’t exceed the media limit mark. Check to see if the media width guides are correct. Open the right-side door, then close it. The media jam message is no longer displayed in the printer message window. Tray 2 (Optional Lower Feeder Unit Media Tray)
Page 89 Reinsert the media printing face up. Make sure the media is lying flat and doesn’t exceed the media limit mark. Slide the tray back into the printer. Open the right-side door, then close it. The media jam message is no longer displayed in the printer message window.
Page 90: Inside The Printer
Attention Do not pull jammed media from the top of the printer through the fuser unit; otherwise, unfused toner may dirty the fuser rollers. If it is difficult to remove the jammed...
Page 91: Fuser Jams
Lift up the two fuser unit levers. When removing the jammed media, be careful not to touch the transfer belt. Touching the transfer belt may result in decreased print quality. Open the misfeed-clearing guide for the fuser unit, and then, while checking the misfeed, pull the jammed media down to remove it.
Page 92: Duplex Option
If the optional lower feeder unit is installed, close the lower-right door. The media jam message is no longer displayed in the printer message window. Check the right-side release to make sure the door is securely closed. Duplex Option Pull off the top of the duplex option to open the duplex option cover.
Page 93: Output Tray
Open the right-side door, then close it. If the optional media feed unit is installed, close the lower-right door. The media jam message is no longer displayed in the printer message window. Output Tray Remove jammed media from the output tray by gently pulling it to the left away from the media exit area.
Page 94: Solving Problems With Media Jams
Media jam Right-side door message needs to be opened stays on. and closed again to reset the printer. Some media remains jammed in the printer. Duplex The wrong media is option jams. being used. Media may still be jammed. Solution Remove the media and even up the front edges, then reload it.
Page 95 Load the envelopes in Tray 1 so the flaps are facing down. If the flaps are on the short edge, set the envelopes in Tray 1 so that the flaps are on the printer side.
Page 96 Remove the moist media and replace it with new, dry media. Use media that is covered by the printer warranty. Clean the media supply roller. For more details, refer to “Media Rollers” on page 67. Solving Problems with Media Jams...
Page 97: Solving Other Problems
(Engine/Replace Toner menu). Check that the media trays are loaded with media, in place, and secure. Make sure the doors are closed securely. Close all doors gently to avoid jarring the printer. Make sure the waste toner bottle in installed correctly.
Page 98 Symptom Cause Printing The printer is set to a takes too slow printing mode much time. (for example, thick stock or transparency). The printer is set to power saving mode. The job is very complex. The printer memory is insufficient.
Page 99 Tray 1. Make sure that your document has more than one page. Use the printer driver to make sure that the duplex unit is in the “Installed Options” list on the Config Page. In the printer driver (Properties/Setup/ Duplex/Booklet), choose “Short Edge...
Page 100 IDLE/ , the printer Wait while your printer automatically pauses to do an AIDC calibration cycle after rebooting your printer when there has been an environmental change such as in temperature or humidity. Wait while your printer automatically pauses to do an AIDC calibration cycle after “waking up”...
Page 101 Unsupported media is being used. Solving Other Problems Solution Put the printer on a flat, hard, level surface not to exceed ±1° slant in any direction. Remove the media tray that you are printing from and reinsert it completely into the printer.
Page 102: Solving Problems With Printing Quality
Remove the toner cartridge and check for damage. If it is damaged, replace it (Engine/Replace Toner menu). Select the proper setting in the printer driver to switch from transparency (OHP) film to plain paper. Remove the OPC drum cartridge and check for damage.
Page 103 (Engine/Replace Toner menu). When printing envelopes, labels, postcards, thick stock, or transparencies specify the appropriate media type in the printer driver. Remove the toner cartridge and check for damage. If it is damaged, replace it (Engine/Replace Toner menu). Remove the OPC drum cartridge and check for damage.
Page 104 The OPC drum may have been misinstalled or is defective. The printer is not on a level enough surface. Irregular The media is moist print or from humidity. mottled Humidity may be too image high.
Page 105 When printing envelopes, labels, postcards, thick stock, or transparencies the appropriate media type must be specified in the printer driver. If the toner smudges are on only the front of the page: Remove the toner cartridge and check for damage.
Page 106 Symptom Cause There are The paper transport toner rollers may be dirty. smudges on the back side of the page (whether or not it has been duplexed). The media path is dirty with toner. One or more of the toner cartridges are defective.
Page 107 Check the control panel for an TONER LOW X TONER REPLACE message. If necessary, replace the specified toner cartridge. Make sure that the printer’s front door is closed. Remove the OPC drum cartridge and reinstall it. Remove the toner cartridge and check for damage.
Page 108 Symptom Cause The color The paper image has a poor transfer is defective. reproduc- tion or has The Auto-Image poor color Density Control density. (AIDC) detection sensor is dirty. If the problem is not resolved, even after all of the above have been performed, contact Technical Support with the error information.
Page 109: Status, Error, And Service Messages
Status, error, and service messages are displayed in the control panel message window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window.
Page 110: Error Messages
The printer has Turn the printer off, and received more data then, after a few than can be seconds, turn it on processed by its again.
Page 111 This message... MEDIA JAM DUPLEX UPPER MEDIA JAM EXIT MEDIA JAM FUSER MEDIA JAM TRANSFER ROLLER MEDIA JAM TRAY X X TONER LOW DRUM LOW Status, Error, and Service Messages means... do this... Media has jammed in Locate and remove the the duplex unit.
Page 112 TRAY X EMPTY TRAY 2 NOT ATTACHED TRAY 2 LOW WASTE: NEAR FULL means... Printer’s front door is Close the front door. open and must be closed. Install the correct media type) in Tray Y (Tray 1 size or type into the tray or 2 as specified).
Page 113 This message... WASTE TONER BOX FULL WASTE TONER BOX NOT ATTACHED Status, Error, and Service Messages means... do this... The waste toner in Prepare a new OPC the waste toner bottle drum cartridge, and then is full. replace the drum cartridge and the waste toner bottle.
Page 114: Service Messages
A service message sometimes occurs as a result of an unusual combination of events, not because of an actual problem. When the printer stops and a service message displays in the message window, turn the printer off and then back on. This often clears the service message indicator, and printer operation resumes.
Page 115: Additional Assistance
“XX” in the service message. do this... Install a duplex option. Duplex only supported media size/type. Reboot the printer. This often clears the service message indicator, and printer operation can resume. If the problem persists, contact Technical Support.
Page 117 Installing Accessories...
Page 118: Installing Accessories
Attention It’s very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board. Attention Use of accessories not manufactured/supported by MINOLTA-QMS is not supported by your printer and will void your warranty.
Page 119: Antistatic Protection
If an antistatic wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to any convenient electrical ground (for example, the bare metal chassis of equipment, as on the back of a computer, that is plugged in but turned off).
Page 120: Basic Functionality
For example, if you attempt to print a 4-color simplex high-coverage image at 1200 x 600 dpi resolution on legal media, but the printer has only 32 MB of RAM instead of the required 64 MB minimum, the file prints at 600 x 600 dpi.
Page 121: Installing A Dimm
Attention It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage. Before performing this procedure, review the antistatic caution on page 111. In addition, always handle circuit boards by the edges only. Turn off the printer and disconnect the power cord and interface cable.
Page 122 Next, remove a DIMM that’s installed in your printer. Using both thumbs, pull the latches (one on each side of the DIMM connector) outward. Lift the DIMM straight out of the DIMM connector. Insert the new DIMM straight down into the DIMM connector until the latches snap into the locked position.
Page 123: Duplex Option
Print a configuration page (Menu/Special Pages/Print Config Page menu) from the printer controller and verify that the total size of the RAM installed in your printer is listed. Duplex Option Duplex (2-sided) printing can be done automatically with a duplex option and enough memory installed.
Page 124: Installing The Duplex Option
Remove the duplex option from the shipping carton. Remove any tape from the duplex unit. " # We strongly suggest that you save the packing materials in case you ever need to move or ship the printer. Duplex Option...
Page 125 Push the duplex option toward the printer until it clicks on the top. While still supporting the duplex unit, carefully open the right-side door, and then check that the tabs on the duplex unit are correctly hooked onto the printer.
Page 126 Attach the support wire for the duplex option to the printer. Pull the right-side door release lever, and open the right-side door. If you have lower feeder unit attached, you first need to open the lower right-side door. Pull the tab for the support wire...
Page 127: Optional Lower Feeder Unit And Tray 2
Two securing screws Installing the Lower Feeder Unit Attention Since consumables are installed in the printer, be sure to keep the printer level when moving it in order to prevent accidental spills. Turn off the printer, and unplug the power cord and interface cable.
Page 128 Attention Be sure that the right door of the lower feeder unit is open when the lower feeder unit is attached to the printer; otherwise, the printer may fall off or the lower feeder unit may be damaged. With another person’s help, place the printer onto the lower feeder unit.
Page 129 Align the positioning pins on the lower feeder unit with the holes in the bottom of the printer to stack them correctly. If the left and back sides of the printer and the lower feeder unit are aligned, the positioning pins will correctly fit into place Attach the rear bracket.
Page 130 Close the right-side doors. Attention If the lower feeder unit is installed, the right-side door of the printer opens at the same time that the right door of the lower feeder unit is opened. Be sure to close the right door of the lower feeder unit when closing the right-side door of the printer.
Page 131: Repacking The Printer
Repacking the Printer...
Page 132: Storing The Printer
Relocating Your Printer Occasionally, you may have to move your printer to a different location, either nearby or to a distant location. To avoid damage to your printer, we advise you to follow the next instructions very carefully. Turn off your printer.
Page 133: Repacking The Printer
Failure to follow these instructions could result in voiding your warranty. If you need to relocate or ship your printer after it’s been installed, follow the procedures in this chapter to prevent damage to the printer and to keep your warranty valid.
Page 134: What's Involved
Repacking kit (MINOLTA-QMS 2300 Series Repacking Kit 2600733-100) Prepare the Printer for Shipment: A. Turn off the printer, unplug the power cord, and remove the interface cables. B. Remove the media and the tray 1 media support. C. Remove the duplex option and lower feeder unit, if attached, and repack them separately.
Page 135: Remove The Media And The Tray 1 Media Support
If you don’t have a duplex option installed, skip to the next section. If you have a lower feeder unit attached, you first need to open the lower right-side door. Pull the right-side door release lever, and open the right-side door. Repacking the Printer $ $ $ $ % % % %...
Page 136: Lower Feeder Unit
Lower Feeder Unit " # If you don’t have a lower feeder unit installed, skip to the next section. Slide tray 2 out of the printer and remove the media. Repacking the Printer...
Page 137 Repack the lower feeder unit in its original shipping carton for storage or shipment. " # If you’re returning the printer for service, you don’t need to return the lower feeder unit unless instructed to do so. Repacking the Printer...
Page 138: Remove The Waste Toner Bottle, Plug The Openings, And Dispose Of It According To Your Local Regulations
Dispose of It According to Your Local Regulations Open the printer’s front door, grasp the waste toner bottle’s handle, and pull the waste toner bottle outward and upward. Carefully remove the waste toner bottle. Keep the waste toner bottle upright while the openings are not covered, so the toner does not spill.
Page 139 Support the bottom of the drum with your hand, then carefully pull the cartridge toward you and remove it. Place the OPC drum cartridge in the protective bag supplied in the repacking kit (MINOLTA-QMS 2300 Series Repacking Kit 2600733-100). Repacking the Printer...
Page 140: Remove The Transfer Belt
Grasp the transfer belt and pull it straight out. Place the transfer belt and thumbscrews in the protective bag supplied in the repacking kit (MINOLTA-QMS 2300 Series Repacking Kit 2600733-100). Replace the packaging and tape, then close the front door. Repacking the Printer...
Page 141: Repack The Printer For Shipment
G. Repack the Printer for Shipment Use your own original packaging or order MINOLTA-QMS 2300 DL Replacement Packaging Kit 2600723-100. Replace the tape and packaging. Repacking the Printer...
Page 142: Repack The Opc Drum And Transfer Belt Unit For Shipment
Securely tape the top flaps of the shipping carton closed. Ship the printer. If you return the printer for service in the Americas, be sure to write the RMA (Return Merchandise Authorization) number you received from your...
Page 143: Reinstalling The Printer
" # Also pack the supplied roll of tape in this box. If you return the printer for service in the Americas, be sure to also write the RMA (Return Merchandise Authorization) number you received...
Page 144: Reinstalling A Transfer Belt Unit
With the front door open, remove the transfer belt unit from its protective bag and reinsert it. Replace the two thumbscrews. Rotate the transfer belt release lever counterclockwise to its correct (7:00 o’clock) position. Close the front door. Reinstalling the Printer...
Page 145: A Technical Specifications
Technical Specifications...
Page 146: Requirements
" # Allow enough space around the printer to allow adequate ventilation and easy servicing. For best output quality and longest consumables life, install the printer on a hard, flat, level (within ±1°slant) surface. Top View 11.8" (300 mm) 5.9" (150 mm) 19.7"...
Page 147: Side View
Side View 13.4" (340 mm) 27.8" (705 mm) Printer with Accessories Side View 14.1" (357 mm) 27.8" (705 mm) If you have added the optional lower feeder unit, the printer’s height will increase by approximately 5" (125.5 mm). Requirements...
Page 148: Location Requirements
A surface can be tested for levelness with a standard round pencil. If the pencil rolls, the surface is not level. Clear the area of any obstruction or items such as cables that might prevent the printer from sitting directly on the flat, level surface.
Page 149: Interface Panel
Do not tilt the printer more than 1° when moving it. If the printer is located in a cold room that is rapidly heated, or if the printer is moved from a cold place to a warm, humid place, condensation may occur within the printer, degrading print quality.
Page 150: Power Requirements
The printer draws 13 A at 100 V, 11 A at 120 V, or 7 A at 220–240 V. Your printer requires a properly grounded AC outlet. The grounding terminal on the power cable should be connected to a good earth ground to prevent electric shock and fire.
Page 151: Energy Star Compliance
Environmental Protection Agency (EPA) ENERGY STAR regulations. After a user- configurable period of inactivity, the printer changes to a low-power state (the engine remains on, but the fuser turns off). When a print job is received, the printer returns to normal power.
Page 152: Engine And Controller Specifications
35,000 maximum prints per month* The duty cycle is affected by the media type and percent coverage. *Continued usage at this rate will reduce the life of the printer. Monochrome ppm Monochrome ppm 3.24 Engine and Controller Specifications 4-color ppm 2.02...
Page 153: General
Maximum: 100 V/120 V/220 to 240 V: 180 seconds or less Standard: 200-sheet multipurpose tray Optional: 500-sheet media feed unit 200-sheet (Letter/A4) output tray on top of printer See “Using Media” on page 9. Cut-sheet The maximum media weight supported for duplex printing...
Page 154: Electrical
Total RAM: Upgradable to 288 MB 128 and 256 MB DIMMs For information about DIMMs recommended for your printer, see the magicolor 2300 DL Answer Base through the Internet at www.minolta-qms.com/ support/, or contact Technical Support. See the Service & Support Guide for a list of sources of service and support in the Americas.
Page 155 Acoustic noise data Noise Declaration for Germany Relative humidity Temperature range Altitude Inclination Engine and Controller Specifications Printing: Less than 54 dB (A) Standby: Less than 39 dB (A) Maschinenlärminformationsverordnung 3. FSGV, 18.01.1991: Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß EN 27779. Operating: 15–85% RH (noncondensing) Transportation/Storage: 30–85% RH (noncondensing) Humidity Gradient: 20% per hour or less...
Page 156: Hazardous Chemical Substance Reporting
Material Safety Data Sheets (MSDS) EINECS/ELINCS (EU) Physical Dimensions Weight Title 29 CFR Ch. XVII, Part 1920.1200 Main Body Main Body with Lower Feeder Unit W: 14.02 in. W: 14.17 in. (356 mm) (360 mm) H: 15.43 in. H: 20.20 in. (392 mm) (513 mm) D: 19.69 in.
Page 157: Consumable Life Expectancies
Use of consumables not manufactured by MINOLTA-QMS or use of nonsupported print media may cause damage to your printer and will void your warranty. If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS consumables and/or accessories, MINOLTA-QMS will not repair the printer free of charge.
Page 158 Toner Cartridge (pages per cartridge at 5% coverage of each color) Waste Toner Contact your local vendor or www.minolta-qms.com for purchase information, parts numbers, and pricing. To order approved media, go to www.q-shop.com. If you have any questions, refer to www.minolta-qms.com/support, then click on the Answer Base.
Page 159: Regulatory Compliance
CE Marking (Declaration of Conformity) For European Users This product complies with the following EU directives: 89/336/EEC, 73/23/EEC, and 93/68 EEC directives. This declaration is valid for the areas of the European Union. This device must be used with shielded interface cables. The use of non-shielded cable is likely to result in interference with radio communications, and is prohibited under EU directives.
Page 160: Safety Information
Product Safety UL (USA) cUL (Canada) International (EU) China Laser Safety CDRH (USA) International (EU) FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 161: Internal Laser Radiation
This printer is a page printer which operates by means of a laser. There is no possibility of danger from the laser, provided the printer is operated according to the instructions in this manual. Since radiation emitted by the laser is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.
Page 162: For Norway Users
This is a semiconductor laser. The maximum power of the laser diode is 5 mW, and the wavelength is 770–795 nm. International Notices—Power Cord The following power cord requirements are in effect for your 220 V printer. Minimum: 0.75 mm Minimum: H05 VV - F The male plug is certified in the country in which the equipment is to be installed, and the female plug is an IEC 60320 connector.
Page 163: For Finland, Sweden Users
Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad. Betrakta ej strålen. Ozone Release During printer operation, a small quantity of ozone is released. This amount is not large enough to harm anyone adversely. However, be sure the room where the printer is being used has adequate ventilation, especially if you are printing a high volume of materials, or if the machine is being used continuously over a long period.
Page 164: Meaning Of Symbols
WARNING!! Attention Meaning of Symbols A triangle indicates a danger against which you should take precaution. A diagonal line indicates a prohibited course of action. A black circle indicates an imperative course of action. Ignoring this warning could cause serious injury or even death.
Page 165 • Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a laser, the laser beam source could cause blindness. • Do not attempt to remove the covers and panels which have been fixed to the product.
Page 166 • Do not use flammable sprays, liquids, or gases near this product, as a fire could result. • Do not leave a toner cartridge or OPC drum cartridge in a place within easy reach of children. Licking or ingesting any of these things could injure your health. •...
Page 167: Working Safely With Your Laser Printer
! Correctly plugged into the socket and that the socket is visible at all times and is readily accessible. ! Not underneath the printer or another machine as this can result in dam- age to that cord. The result could be a fire or improper functioning of the unit in question.
Page 168 Notes on your safety and operating safety Working improperly with the printer can result in health hazards, electric shocks and even fires. Before you unpack the laser printer, you should make yourself familiar with this information on your safety and operating safety.
Page 169 Index Accessories DIMMs 111 Dual In-Line Memory Modules (DIMMs) 110 Additional memory 111 Advanced printing features Memory 111 AIDC 35, 51, 92, 95, 100 Antistatic protection 111 Auto-Image Density Control 51 Booklet Binding 92 Bottle, also known as box 50 Box, also known as the waste toner bottle 50 Index...
Page 170 Power requirements 142 ENERGY Star, compliance 143 Preventing paper jams 77 Print quality All black sheet 95 Too light 95 Printer Relocating 124 Repacking 125 See also Specifications Storing 124 Printer pauses 51, 92 Printing Method 145 Resolution 145 Index...
Page 171 Transparencies 17 Continuous printing 17 Troubleshooting 76 Duplexing 91 Media jams 87 Nothing is printed 94 Index Printer resets 91 Status, service, and error messages 101 Ventilation grilles 141 Warm-up time 145 Waste toner bottle 50 Wrist strap for antistatic...

MINOLTA-QMS magicolor 2300 DL User Manual

1 Software Installation

2 Using Media

3 Working with the Printer

4 Working with the Printer Driver

5 Working with the Status Display

6 Replacing Consumables

7 Maintaining the Printer

8 Troubleshooting

9 Installing Accessories

10 Repacking the Printer

A Technical Specifications

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