MINOLTA-QMS 2200 User Manual page 114

Symptom Cause
Media is
jamming.
106
The media is not correctly
positioned in the tray.
The number of sheets in the
tray exceeds the maximum
allowed.
The width regulation guides
are not correctly adjusted to
the media size.
The media in upper or
optional tray is not under the
media separating tabs.
Warped or wrinkled media is
loaded in the tray.
Labels, letterhead, envelopes,
postcards, thick stock, or
transfer material are loaded in
the upper or optional tray.
The recommended transpar-
ency (OHP) or label paper is
facing the wrong way in the
multipurpose tray.
Envelopes are facing
the wrong way in the multipur-
pose tray.
Multiple sheets of transpar-
ency (OHP) media are collect-
ing static electricity in the tray.
The media is moist from
humidity.
Unsupported media (wrong
size, thickness, type, etc.) is
being used.
Media supply roller is dirty.
Solution
Remove the jammed media and reposition the media
properly in the tray.
Remove the excess media and reload the correct num-
ber of sheets in the tray.
Adjust the regulation guides in the tray to match the size
of the media.
Remove the media and reload it so the front corners are
under the media separating tabs.
Remove the media, smooth it out, and reload it. If it still
jams, do not use that media.
Special media must be loaded in the multipurpose tray
only.
Load the transparencies or labels according to the man-
ufacturer's instructions.
Load the envelopes in the multipurpose tray so the the
flaps are facing up.
If the flaps are on the short edge, set the envelopes in
the multipurpose tray so that the flaps are on the printer
side.
Remove the OHP media and load them in the tray one
sheet at a time. Do not fan transparencies before loading
them.
Remove the moist media and replace it with new, dry
media.
Use media that is covered by the printer warranty.
Clean the media supply roller.
Solving Problems with Media Jams