Solving Problems; Media Jams And Media Transport Problems - MINOLTA-QMS ENord magicolor 3100 User Manual

Solving Problems

Media Jams and Media Transport Problems

5 "
Frequent jams in any area indicate that area should be checked,
repaired, or cleaned. Repeated jams may also happen if you're using
unsupported print media.
Symptom Cause
Several The front edges of
sheets go the media are not
through even.
the printer
The media is moist
together.
from humidity.
Too much static
electricity is present.
Printer Selected tray is out of
pulls media, and tray
media chaining is activated.
from the
Printer has not
wrong tray.
recognized a custom
size in the MPT tray
and pulls the media
from the upper tray.
Media jam Front cover needs to
message be opened and
stays on. closed again to reset
the printer.
Some media remains
jammed in the printer.
Solving Problems
ENord- Istedgade 37A - 9000 Aalborg - telefon 96333500
Solution
Remove the media and even up the front
edges, then reload it.
Remove the moist media and replace it with
new, dry media.
Do not fan large quantities of transparency
media.
Choose Off in the Operator Control/Chain
Inpubins menu. Load media in the correct
tray.
Set Custom Size in the Operator Control/
Multipurpose Sz menu.
Open and close the printer's front cover
again.
Recheck the paper path and make sure you
have removed all of the media jams.
79